A.
The grantee shall maintain an office within the franchise
territory. The County shall have the right to inspect upon reasonable
notice during normal business hours all available books, records,
maps, plans, financial statements, service complaint logs, performance
test results and other like materials of the grantee which relate
to the operation of the franchise.
B.
The grantee shall permit any duly authorized representative
of the County to examine and copy or transcribe any and all maps and
other records kept or maintained by the grantee or under its control
concerning the operations, affairs, transactions or property of the
grantee related to the franchise. If any of such maps or records are
not kept in the County, or upon reasonable request are not made available
in the County, and if the County shall determine that an examination
of such maps or records is necessary or appropriate to the performance
of any of its duties, then all travel and maintenance expenses necessarily
incurred in making such examination shall be paid by the grantee.
At the County's request, the grantee shall file
with the County:
A.
All reports required by the Federal Communications
Commission (FCC), including, but not limited to, Equal Employment
Opportunity (EEO) reports, and all petitions, applications and communications
of all types submitted by the grantee to the FCC, regarding any matter
affecting operation of the grantee's system shall be submitted to
the County, upon request.
B.
Upon request, an annual report setting forth the physical
miles of plant construction and plant in operation during the fiscal
year shall be submitted to the County. Such reports shall also contain
any revisions to the system as-built maps which are filed with the
County.
E.
Tests required by the County as specified in § 34-32E of this chapter shall be submitted within 30 days of notification.
F.
A report on any change in programming or service shall
be provided to the County 30 days prior to implementation.
G.
The grantee's schedule of charges, contract or application
forms of regular subscriber service policy regarding the processing
of subscriber complaints, delinquent subscriber disconnect and reconnect
procedures and any other terms and conditions adopted as the grantee's
policy in connection with its subscribers shall be filed with the
County and available in the grantee's local office. All such terms
and conditions, including the schedule of charges, must have been
filed with the County prior to their becoming effective. Such rules,
regulations, terms and conditions shall not be in conflict with the
provisions hereof or applicable state and federal laws, rules or regulations.
H.
The grantee shall submit to the County the required
performance bond, or a certified copy thereof, and written evidence
of payment of required premium, and all policies of insurance required
by this chapter, or certified copies thereof, and written notice of
payment of required premiums.
I.
The following financial reports for the cable system
office managing the franchise shall be submitted annually to the County
within 180 days of the end of the calendar year:
(1)
An ownership report, indicating all persons, who at
any time during the preceding year did control or benefit from an
interest in the franchise of 5% or more.
(2)
An annual, certified financial report from the previous
calendar year, including year-end balance sheet; income statement
showing subscriber revenue from each category of service and every
source of nonsubscriber revenue, line-item operating expenses, depreciation
expense, taxes paid, and depreciation schedule. The financial report
will be certified by the Chief Financial Officer of the grantee and
be prepared in accordance with generally accepted accounting principles.
J.
The following system and operational reports shall
be submitted annually at the request of the County:
(1)
A report on the system's technical tests and measurements
as set forth herein and in the franchise.
(2)
An annual summary of the previous year's activities,
including, but not limited to, subscriber totals for each category
of service offered including number of pay units sold, new services
offered, access programs and surveys.
(3)
An annual summary of complaints received and handled
in addition to any reports required in the franchise.
K.
The grantee shall prepare and furnish to the County,
at the times and in the form prescribed, such additional reports with
respect to its operation, affairs, transactions or property, as may
be reasonably necessary and appropriate to the performance of any
of the rights, functions or duties of the County in connection with
this chapter or the franchise.
A.
The grantee shall at all times maintain:
(1)
A record of all interruptions of service experience
for the preceding period prior to a performance review.
(2)
A full and complete set of plans, records and as-built
maps showing the exact location of all cable communication system
equipment installed or in use in the County, exclusive of subscriber
service drops.
(3)
A comprehensive record of all personnel transactions
and utilization of contractors, subcontractors, vendors and suppliers
by race and sex.
B.
The County may impose reasonable requests for additional
information, records and documents from time to time.
