If any owner of real property on which a sewer
charge has been imposed deems himself aggrieved because such real
property is not served by the sewer system or an error has been made
in computing such water charge, he may file an application for a refund
of all or part of such water charge. Such application shall be verified
by him and shall set forth the amount of refund sought and the grounds
therefor. Such application shall be presented to the Town Comptroller,
and he shall forward such application to the Town Board with his recommendations
in relation thereto. The Town Board may refund all or part of such
water charge.
As to those customers served by water meter,
if, after two attempts, the meter reader is unable to read any meter
because of the unavailability of the property owner or due to any
cause of the user, notice shall be left at the property in a conspicuous
place, and the owner shall be billed for water usage on an estimated
basis, and the due date for paying the estimated bill shall be the
same as if the meter had been read. The user or owner shall have the
opportunity to make an appointment for the meter to be read during
any regular working day of the Town Comptroller within 30 days of
the mailing of the estimated billing, without penalty. Any meter reading
made after 30 days of the estimated bill mailing shall carry a service
charge as set from time to time by resolution of the Town Board. If
the estimated bills are lower than the actual billing should have
been on a prorated basis, the user shall be billed for the additional
usage. If the estimated bills are higher than the actual billing should
have been on a prorated basis, any overpayment made, at the discretion
of the Town Comptroller, may be refunded or credited toward the following
payment.