Exciting enhancements are coming soon to eCode360! Learn more 🡪
Township of Cranberry, PA
Butler County
By using eCode360 you agree to be legally bound by the Terms of Use. If you do not agree to the Terms of Use, please do not use eCode360.
[Ord. 2002-325, 1/13/2002, § 12.01; as amended by Ord. 2011-416, 8/4/2011, § 32]
All bills for water and sewage services will be rendered at the end of the service period, residential billing normally to be on a quarterly basis. Bills for commercial, industrial, public and other such services may be rendered on a monthly basis, at the option of the Township.
[Ord. 2002-325, 1/13/2002, § 12.02; as amended by Ord. 2011-416, 8/4/2011, § 33]
Bills may be paid in person at the Township office during regular business hours or by mail, automatic debit payment or online.
[Ord. 2002-325, 1/13/2002, § 12.03]
The Township will make regular meter readings monthly or quarterly, at its option. Bills will be rendered as soon as practicable after the reading of the respective meters.
[Ord. 2002-325, 1/13/2002, § 12.04; as amended by Ord. 2011-416, 8/4/2011, § 34]
Quarterly bills shall be due and payable 35 days after the date of presentation and, if not paid within 35 days, a penalty of 10% will be added to such bills. Acceptance or remittance of bills on the last day of this thirty-five-day period shall be determined as evidenced by the postmark of the United States Postal Service. Monthly bills shall be due and payable 21 days after the date of presentation, and if not paid within 21 days after that date a penalty of 10% will be added to such bills. Acceptance or remittance of bills on the last day of this twenty-one-day period shall be determined as evidenced by the postmark of the United States Postal Service.
[Ord. 2002-325, 1/13/2002, § 12.05; as amended by Ord. 2011-416, 8/4/2011, § 35]
1. 
Except in cases where the customer or ratepayer is a landlord, the following procedures will apply to the termination of service for the nonpayment of any delinquent bill for sewage and/or water service:
A. 
Within 10 days after a quarterly bill shall have become delinquent, a delinquent notice shall be mailed to the customer demanding payment and stating that failure to pay the delinquent bill may result in the termination of service. Within 10 days after a monthly bill shall have become delinquent, the balance, including the 10% penalty, will be brought forward to the next monthly bill as past due balance to be paid.
B. 
If the monthly bill remains unpaid after 30 days from the due date on the initial presentation of the bill, a termination notice shall be sent to the customer at least 10 days prior to the scheduled shutoff date. The shutoff notice is effective for a period of 60 days, unless payment or arrangements for payment have been made. The termination notice shall contain the following information:
(1) 
The date on which the notice is rendered.
(2) 
The earliest date on which service will be discontinued, which date shall not be earlier than 10 days after the date of such notice.
(3) 
If the customer wishes to protest or otherwise challenge the charges or the termination of service a brief statement that the customer is entitled to have a conference with the Customer Relations Officer of the Township before service is terminated by writing or telephoning the Township.
(4) 
The address and telephone number of the Township.
(5) 
The customer must pay by cash, certified check, or money order.
C. 
At least three days before service is shut off, the Township will attempt to call the customer in regards to the pending shutoff.
D. 
If the customer shall fail to pay the delinquent bill within the time specified in the termination notice and unless the dispute is resolved as a consequence of the protest procedure, the Township shall shut off the supply of water to the customer’s property. If service is shut off, a notice will be placed on the customer’s door as a notice that water has been shut off for nonpayment and the procedures the customer needs to fulfill to have service reinstated.
E. 
Notwithstanding the foregoing provisions of this section, nothing contained herein shall result in the shutoff or denial of water service to any lessee of a property because of a previous lessee's failure to pay charges for water or sewage service.
[Ord. 2002-325, 1/13/2002, § 12.06]
Where the customer or ratepayer is a landlord, service shall be discontinued only in accordance with the provisions of the Utility Service Tenants Rights Act, 68 P.S. § 399.1 et seq.
[Ord. 2002-325, 1/13/2002, § 12.07; as amended by Ord. 2011-416, 8/4/2011, § 36]
If service is discontinued, it will not be restored until all unpaid bills and charges, including the reconnection charges, deposits, minimum and such other charges, are paid, or satisfactory arrangements made for payment. The amounts of the turn-off charges, including turn-off charges not set forth herein, shall be as set forth in the current fee schedule governing furnishing of water and sewage services.
[Ord. 2002-325, 1/13/2002, § 12.08]
Notwithstanding the definition of the "owner," "tenant," and "customer," as set forth in Part 1B hereof, and notwithstanding that the customer, applicant or contractor entering into an agreement with the Township for the use of water or sewage services, was not the owner of the premises served by the Township, the owner of the premises shall be liable in personam and in rem for all water or sewage services rendered to said premises. The Township may discontinue service as previously set forth, and in addition thereto, file suit in assumpsit against the owner, tenant and customer, severally or jointly, and may use any other remedy provided by law for the collection of delinquent bills, and in addition, file a municipal claim against the said property. The Township may use any or all of the remedies so provided by law and the use of any one remedy shall not preclude the use of the Township's other rights and remedies.
[Ord. 2002-325, 1/13/2002, § 12.09; as amended by Ord. 2005-362, 12/15/2005; and by Ord. 2011-416, 8/4/2011, § 37]
No adjustments on meter bills will be made for any reason other than incorrect registering of the meter. Bills for sewer service will be adjusted, however, for Township permitted swimming pool fillings, newly constructed lawns and water leaks that do not enter the sewer system, in such amounts as shall be established in the current Fee Resolution.
[Ord. 2002-325, 1/13/2002, § 12.10]
The water service will be terminated for nonpayment of sewage service bills in premises receiving both water and sewage service even though the bills for water services are paid, the premises being subject to minimum charges regardless of such termination.