[Ord. 1833, 11/11/1996, § 2]
AUTHORITY
The Pottstown Borough Authority.
BOROUGH
The Burgess and Town Council of the Borough of Pottstown.
CONSUMER
Every separate family, person, business, institution, etc., to major degree that is a separate unit.
CUSTOMER
The owner of a property to which water service is provided and who contracts for water service to a property which is classified as a premises.
PREMISES
A. 
The property or area, including improvements thereon, to which water service is or will be provided through water lines of the Authority on which the property abuts and on which the improvements face and, as used herein, shall be taken to designate: customer, and occupied as one residence or one place of business, having one occupancy, either as a customer or consumer.
B. 
A group or combination of buildings owned by one customer, in one common enclosure, occupied by one family or one corporation or firm, as a residence or a place of business, or for manufacturing or similar institution, either as customer or consumer.
C. 
One side of a double house having a solid vertical partition wall, occupied either as a customer or consumer.
D. 
One side or part of a house occupied by one family as either customer or consumer even though the closet and/or other fixtures are used in common.
E. 
A public building devoted entirely to public use, such as town hall, schoolhouse, fire engine house, etc., occupied as a customer or consumer.
F. 
A single lot or park or playground, occupied as customer or consumer.
G. 
Each house in a row of houses, occupied as customer or consumer.
H. 
Each individual and separate place of business and/or occupancy located on one building or group of buildings commonly designated as shopping centers, supermarket areas and by such other terms, occupied as a customer or consumer.
I. 
Each dwelling unit, a dwelling unit being defined as a building or a portion thereof with exclusive culinary facilities designed for occupancy and use by one person or one family, even though said dwelling unit may share sanitary facilities with other dwelling units, occupied as customer or consumer.
J. 
Where a building is occupied by more than one industrial user or any combination of residential users, each such family, commercial or industrial user shall constitute a customer or consumer.
K. 
When a building or a portion of a building is occupied by one customer or consumer and used for more than one purpose, that is, a combination of residential and commercial and industrial or residential and industrial, each area so used for separate purposes shall constitute a customer or consumer or each trailer shall constitute a customer or consumer.
[Ord. 1833, 11/11/1996, § 2]
1. 
Water, including that being provided to public or private swimming pools, is sold by meter only, except as noted under § 104 on unmetered sales.
2. 
Accounts are computed and bills rendered quarterly, except as directed otherwise by the Authority.
3. 
The Authority may, by resolution, establish special water districts with special water rates. Said water districts may be necessary to cover special costs relative to water purchase and resale to portions of the Authority's system.
[Ord. 1833, 11/11/1996, § 2]
1. 
Minimum Charge. All customers who are metered will pay a minimum quarterly charge, which shall be nonabatable for nonuse of water and noncumulative against subsequent consumption, governed by the meter size and contain a minimum allowance for water. The rates shall be charged in accordance with the fee schedule established by the Authority.
2. 
Metered Rates. The minimum charge entitles the customer to use the number of cubic feet per quarter which the minimum charge pays, in accordance with the fee schedule established by the Authority. All water used each quarter in excess of the amount covered by the minimum charge per quarter shall be paid in accordance with the schedule of rates.
[Ord. 1833, 11/11/1996, § 2]
1. 
It is the intent of this section to prescribe strict regulations for the use of fire hydrants and service lines in obtaining unmetered or bulk water. Unauthorized use of Authority facilities endangers the health, safety and welfare of the Authority's customers and must be controlled. Backflow of contamination, dirty water and damage to facilities are consequences of unauthorized use. In addition, such use may constitute any of several offenses under the Crimes Code.
2. 
Permits will be granted for building water and bulk tank truck hauling. Under no circumstances will permits be granted for the filling of any container or tank truck that holds or is used to carry any fertilizer or organic compound.
3. 
Building Water.
A. 
Residential building water will be furnished to each developer through service connections only. Each person desiring building water for residential units shall make application to the Authority or its designated agent for a building water permit. The cost of the permit shall be in accordance with the fee schedule established by the Authority.
B. 
Commercial and industrial building water shall also require a permit and fee in accordance with the fee schedule established by the Authority. All building water connections must contain backflow devices provided by the developer.
4. 
Bulk Water.
A. 
Upon application by the water user, bulk water permits for the taking of water from a water source at the water treatment facility for delivery into a tank licensed for potable bulk water hauling under the Pennsylvania Safe Drinking Water Act[1] will be granted for a period of one year. Charges for such a permit shall be in accordance with the fee schedule established by the Authority.
[Amended by Ord. 2167, 9/14/2017]
[1]
Editor's Note: See 35 P.S. § 721.1 et seq.
B. 
Other bulk water permits for the taking of water from fire hydrants shall be issued for a period of one year at a permit fee in accordance with the fee schedule established by the Authority.
[Ord. 1833, 11/11/1996, § 2]
1. 
Public Fire Protection. When, in the judgment of the Authority, it is practical and will in no way endanger the general water service in the vicinity, the Authority, or its agent, will install public fire hydrants in municipalities outside the Borough at the municipality's expense, subject to the rates governing such service.
2. 
Private Fire Protection. When, in the judgment of the Authority, it is practical and will in no way endanger the general water service in the vicinity, private fire service mains to be used exclusively for fire protection may be allowed, subject to special contract and rules, rates and regulations governing such service. In such cases, after investigation and approval by the Authority, or its agent, the consumer may, at its option, use a separate service line to be used exclusively for the extinguishing of fires. The separate service connection in such case, and the entire service installation, shall be paid for by the consumer.
3. 
Use of Hydrants. No fire hydrant shall be used for sprinkling streets, flushing sewer or gutters, for shower sprays, for contractors' or builders' purposes or for any other than fire purposes, except with the approval of the Authority, or its agent. Permits for the use of water from fire hydrants for such purposes will not be granted, except in cases where such use is deemed by the Authority, or its agent, to be urgent and other means of obtaining water are not available. Any permit so granted shall be revocable at the pleasure of the Authority in every instance.
[Ord. 1833. 11/11/1996, § 2; as amended by Ord. 1846, 2/10/1997, § 3]
1. 
General.
A. 
All bills for service furnished by the Authority will be based on the Authority's fee schedule and/or other fees as outlined in the Water Department rules and regulations.
B. 
Regular meter reading will be made monthly or quarterly at the option of the Authority.
C. 
Bills shall be rendered quarterly unless directed otherwise by the Authority and will include charges for all water consumed during the billing period, plus any other applicable fees.
D. 
Should a meter fail to register or the Authority, or its agent, was unable to read the meter for any part of a quarter, the consumption for the quarter shall be estimated on the basis of the consumption of the previous three full quarters and a bill rendered for the average amount so obtained.
E. 
In case of excessive meter registration, no adjustment will be made of bills prior to the billing period in which complaint was made or of bills of a previous customer.
2. 
Condominiums and Similar Type. Condominiums and similar type housing units which embody the principal of individual purchase and ownership of the consumer units shall have individual services and meters installed to service each consumer unit and shall be billed accordingly or, at the discretion of the Authority, a master meter may be required to serve the complex.
3. 
Payment of Bills. Bills for metered customers/owners will be rendered quarterly of each year for the prior three months. Bills remaining unpaid after the due date of the statement will be charged additional interest and penalty as set forth in § 107, Subsection 6, below. The Authority or its agent reserves the right to shut off water supply after giving written notice in compliance with applicable Pennsylvania law to the customer/owner. Said water shall remain shut off until the water rent, penalty and costs of turning off and on have been paid in full by the consumer or customer/owner. Payments received on or previous to the last day of the specified period will be deemed to be payment of the bill within that particular period. All bills will be the responsibility of the customer/owner. The consumer or occupant of a single metered property may be billed as a matter of convenience, but all bills will ultimately be the responsibility of the property owner.
4. 
Location for Payment. Payments may be made at the locations specified on the invoice for services provided.
5. 
Accuracy of Bills. Any customer or consumer, upon receipt of a bill, having reason to doubt its accuracy, shall bring or mail the bill within five days to the Authority for investigation.
6. 
Failure to Receive Bill. Bills or notices relating to the Authority or its business shall be mailed to the customer's last address as shown by the books of the Authority, and the Authority, or its agent, shall not be otherwise responsible for delivery. The Authority, or its agent, shall give or mail all such notices and bills to the address given on the application until a change, in writing, has been filed with the Authority, or its agent, by the applicant. Failure to receive a bill shall not exempt any customer from a payment or penalty. The presentation of a bill to the customer is only a matter of accommodation and not a waiver of this rule.
7. 
Certification of Final Bill. Requests for certification of final bill must be made in writing by the customer and will be issued for a fee in accordance with the Borough's fee schedule.
8. 
Returned Checks. A fee for a returned check unpaid by a financial institution will be assessed to the customer's account for which the check was intended, in accordance with the Borough's fee schedule.
[Ord. 1833, 11/11/1996, § 2; as amended by Ord. 1846, 2/10/1997, § 4; by Ord. 1891, 7/12/1999, § 2; and by Ord. 1995, 3/14/2005, § 2]
1. 
General Conditions. Service under an application may be discontinued for any of the following reasons:
A. 
Nonpayment of water bills.
B. 
Misrepresentation in the application as to property or fixtures to be supplied or the use to be made of the water supply.
C. 
Use of water for any property or purposes other than described in the application.
D. 
Waste of water through improper or imperfect pipes, fixtures or otherwise.
E. 
Failure to maintain, in good order, connections, service lines or fixtures beyond the curb and owned by the applicant.
F. 
Molesting any service pipe, meter, curb stop or seal or any appliance of the Authority.
G. 
Violation of any rule of the Authority.
H. 
Vacancy of the premises.
2. 
Tampering with Curb Cock. If the Authority or its agent has reason to suspect that any consumer has tampered with the curb cock after the water has been turned off from the premises, the Authority, or its agent, will shut off the water at the main, and it will not be again turned on until satisfactory assurance is given to the Authority or its agent that the practice will be discontinued.
3. 
Failure to Repair Leak. All leaks in the service pipe from the curb to and upon the premises supplied shall be promptly repaired by the consumer; on failure to make such repairs immediately after detection of a leak, the Authority or its agent will turn off the water and it will not be again turned on until all necessary repairs have been made and are satisfactory to the Authority or its agent.
4. 
Nonpayment of Sewer Rent. Upon proper notification, the Authority is required to discontinue water service for nonpayment of sewer rent. Charges for this service shall be in accordance with the fee schedule established by the Authority.
5. 
Charge for Turning Off and On for Nonpayment of Bills. The Water Department is hereby authorized to charge a fee, in an amount as established from time to time by resolution, for turning water supply off and on for nonpayment of bills as provided in § 106, Subsection 3, of this Part.
6. 
Penalty for Late Payment. If any quarterly installment of billing for water usage is not paid within 30 days after the date of the bill, a 10% penalty shall be added thereto; if the installment, plus penalty, is not paid within 60 days after the date of the bill, the aggregate amount thereof shall bear interest from the penalty date at a rate of 9% per annum, or the maximum rate permitted by law. Any unpaid water bill (together with penalty and interest thereon, to the extent permitted by law) and all delinquent costs shall be a lien on the property served, which may be collected by action in assumpsit, by distress and/or by lien filed in the nature of a municipal claim, and/or by termination of the services as and to the extent provided by law. In addition, any costs and/or reasonable attorneys' fees incurred by the Authority/Borough shall be added to the unpaid water bill, along with penalties and interest as set forth above, and the aggregate of same shall be entered as a lien on the property served and collected in the manner provided by the Municipal Claims Act, 53 P.S. § 7101 et seq. The Borough hereby adopts the following fee schedule to be paid to legal counsel for representation in proceedings to recover any delinquent municipal claim. The Borough approves these fees and finds them fair and reasonable for the services to be rendered and shall impose them upon the property owner in proceedings to recover delinquent municipal claims, together with any additional out-of-pocket costs for necessary expenses:
A. 
Administrative Charge. Any administrative fee incurred for mailing the notice of delinquency, not to exceed $50, being a cost of collection under the Municipal Claims and Tax Liens Act, shall be assessed.
B. 
Interest. Interest will be assessed upon all delinquent municipal claims and taxes at a rate of 10% per annum.
C. 
Legal Services.
Legal Services
Fee For Services
Initial review and sending first demand letter
$160
File lien and mail second demand letter
$175
Prepare writ of scire facias
$175
Obtain reissued writ
$30
Prepare and mail letter under PA. R.C.P. § 237.1
$30
Prepare motion for alternate service
$175
Prepare default judgment
$175
Prepare writ of execution
$800
Attendance at sale; review schedule of distribution and resolve distribution issues
$400
Continue Sheriff sale
$50
Petition to assess damages
$50
Petition for free and clear sale
$400
Prepare bankruptcy proof of claim
$100
Handling fee for returned check
$30
Handling fee to issue refund check
$20
Bookkeeping fee for payment plan of more than 3 payments
$50
Services not covered above
At an hourly rate between $60 to $225 per hour
D. 
The amount of fees determined as set forth above is fair and reasonable for the services to be provided and shall be added to the Borough of Pottstown's claim in each account.
E. 
There shall be added to the above amounts the reasonable out-of-pocket charges, costs, expenses, commissions and fees, such as but not limited to postage, title searches, prothonotary fees and Sheriff fees.
F. 
The amount of charges, expenses, commissions and fees determined as set forth above shall be added to the Borough of Pottstown's claim in each account.
7. 
Customer Requested Termination of Service. When a premises is vacant and the owner wants to terminate water service, the owner shall notify the Authority or its agent, in writing, and water will be turned off. The owner shall be responsible for the charges/fees levied in accordance with the current schedule of charges for the turning off of the water. The turning off of the water shall be performed by the Authority or its agents, and the usage charge shall not be imposed for the premises while the water service is turned off. The service charge shall continue while the water service is temporarily terminated. When the owner wants to resume water service to the premises, the owner shall notify the Authority or its agent, in writing, and water service shall be turned on. The owner shall be responsible for the charges/fees levied in accordance with the current fee schedule for the turning on of the water. Usage charges shall resume as of the date that water service is restored to the premises.
[Amended by Ord. 2129, 11/10/2014]
8. 
Charges When Water Service is Turned Off. Water rates consist of a usage charge and a service charge. In the event that water service is turned off to a premises for any reason, the usage charge shall cease as of the date that the water service is turned off. The service charge shall apply to the premises as long as water capacity is allocated to the property. Accordingly, billing for the service charge will continue when water service is turned off. If a property owner thinks that water service is no longer needed for a premises, the owner may request, in writing, that water capacity for the premises be relinquished. In that instance, the Authority shall review the request and determine if water service is required for the premises, which determination shall be in the sole discretion of the Authority. In the event that the Authority determines that the request shall be honored, the owner shall obtain any permits necessary, pay any deposits required and disconnect the premises from the public water supply in a manner acceptable to and approved by the Authority. The owner shall be responsible for all of the costs/fees/deposits associated with the disconnection and inspection. Once capacity to the premises is relinquished, there shall be no refund or credit for water rates which shall be charged to the date the capacity is relinquished or for the cost of the capacity (tapping fee). In the event that the owner or a future owner of the premises wishes to have water service to the premises, the owner shall be required to make application and pay all of the then-applicable fees/charges (including a tapping fee) to have water service for the premises.
[Added by Ord. 2129, 11/10/2014]
[Ord. 1833, 11/11/1996, § 2]
1. 
Size of Meters. The size of water meters will be selected as specified and in accordance with the "Standard Technical Specifications and Requirements for the Construction of Water Mains and Appurtenances, dated May 21, 2019, and approved by the Authority on May 21, 2019, which are incorporated herein by reference (hereinafter referred to as "Latest Revision"). A copy of the specific changes to the Latest Revision are attached hereto, incorporated herein marked as "Exhibit A."[1]
[Amended by Ord. 2167, 9/14/2017; and by Ord. No. 2188, 7/8/2019]
[1]
Editor's Note: Exhibit A is on file in the Borough offices.
2. 
Ownership of Meters. All meters and remote meters, except in the case of new construction and improper maintenance by the owner, shall be furnished by the Authority, or its agent. The meter and/or remote meter shall become the property of the Authority, or its agent, and be accessible to and subject to its control. They shall be conveniently located at a point approved by the Authority or its agent. If indoors, they shall be placed not less than six inches nor more than 48 inches above the floor at a readily accessible location, safe from freezing and vandalism, and shall have a shut-off valve ahead of the meter. The property owner may, at his cost and option, have the meter installed in an outside frostproof box at an accessible location, subject to the Authority's specifications and approval. A bypass shall be installed in all meters 1 1/2 inches or larger, excluding fire meters, whether installed inside a building or in a meter pit. The valve on the bypass shall be sealed by the Authority, or its agent, and shall remain sealed at all times except when the meter is removed for servicing by the Authority or its agent.
3. 
Location of Meters. The location of meters will be selected as specified and in accordance with the Latest Revision.
[Amended by Ord. 2167, 9/14/2017]
4. 
Protection of Meters. The customer shall be responsible to the Authority or its agent for any injury to or loss of any meter arising out of or caused by customer's negligence or carelessness, or that of his servants, agents, employees or any person upon his premises, under, or by authority of, his consent or sufferance. The customer shall permit no one, not an agent of the Authority or otherwise lawfully authorized to do so, to remove, inspect or tamper with the Authority's meter or other property of the Authority on his premises.
5. 
Meter Testing.
A. 
All water meters are carefully tested by the Authority, or its agent, before they are installed; and after their installation, they are tested as frequently as circumstances warrant.
B. 
In case of a disputed account involving the question as to the accuracy of a meter, such meter will be tested by the Authority, or its agent, upon the request of the customer, in conformity with the general practice of water service utilities, upon payment of fees in accordance with the Authority's fee schedule.
C. 
The fee stipulated in the fee schedule shall be payable by the customer, in advance, according to the Authority's fee schedule. In the event that the meter so tested is found to have an error in the registration in excess of 4%, the cost of the test will be borne by the Authority, and the advance fee will be refunded, and the bill rendered, based on the last reading of such meter or meters, shall be corrected accordingly. This correction shall apply both for over- or under-registration.
D. 
The Authority, or its agent, reserves the right to remove and test, at any time, and if such meter is found to be inaccurate, to substitute another meter of the same size in its place, either permanently or temporarily.
6. 
Meter Removal. The removal of a meter at a customer's request is subject to charges in accordance with the Authority's fee schedule.
7. 
Remote Meters. The Authority, or its agent, reserves the right, at its option, to install meters and remote meters on properties of any and all consumers, including, but not limited to, domestic, commercial, industrial, public or private consumers, apartment houses, public or private swimming pools and any and all other uses. The Authority, or its agent, shall have the right and option to restrict meter installation to one meter per service line.
[Ord. 1833, 11/11/1996, § 2]
1. 
In order for Authority to provide water service, Authority water mains must be in place along the entire frontage upon public or private roads of the premises to be serviced, and a service line from the Authority's water main to the curb must be installed. If Authority water mains do not extend along the entire frontage of the property to be serviced, a water main extension will be required before water service will be provided.
2. 
All water line installations shall be constructed in accordance with the Latest Revision, which is incorporated herein by reference.
[Amended by Ord. 2167, 9/14/2017]
A. 
Main Extensions. Authority water mains may not be extended without the approval of the Authority. A party/parties who requires an extension of Authority mains in order to receive water service shall file an application to extend water main(s) with the Authority. Upon receipt of the application and the project review fee, if any, the Authority will prepare installation drawings and a water main extension agreement.
(1) 
Project Review.
(a) 
Any application to extend Authority water mains to service two or more residential units or one or more commercial or industrial units will be subject to preliminary project review by the Authority. The applicant shall submit, in addition to the usual application to extend water main(s), plot plans and a nonrefundable project review fee. Fees shall be paid in accordance with the Authority's fee schedule.
(b) 
The project review fee covers legal, engineering and other expenses incurred by Authority in connection with its review of the proposed plan. Under no circumstances will any portion of the project review fee be refunded to an applicant.
(2) 
Water Main Extension Agreements.
(a) 
No extension of Authority water mains will be permitted until the applicant has received the approval of the Authority and has entered into a written water main extension agreement with the Authority. The agreement shall provide, inter alia, that the costs of the water main extension in or along the entire frontage of the applicant's property on or along public or private roads, and any additional extension required to connect with the Authority's water mains, shall be borne by the applicant. The agreement shall further provide for the securement by the applicant in a manner acceptable to the Authority of the full estimated costs of the installation of the necessary lines and appurtenances, including, but not limited to, costs for materials, labor, installation, inspection and testing, supervision and legal and engineering expenses. The agreement shall specifically state the number of premises to be serviced by the extension. Under no circumstances shall additional premises be serviced in the absence of approval by the Authority, which approval shall be conditioned upon compliance with the then-existing Authority rules and regulations.
(b) 
In addition, at the time of signing the agreement, the applicant shall pay to the Authority such fees as set by the fee schedule established by the Authority. Tapping fees, as provided by the fee schedule established by the Authority, shall also be paid at the time of the signing of the agreement. In addition, at the time of signing the agreement, the applicant shall deposit a security deposit in an amount established by the Authority for the payment of charges for repairs to the water main extension and service lines. The Authority shall hold the security deposit on account for one year from the date the mains are dedicated to the Authority. At the expiration of one year, the Authority shall return to the applicant all funds which remain in the security deposit account, along with an itemized statement of the repair charges which have been satisfied therefrom.
(3) 
Ownership of Water Main Extensions. All easements shall be dedicated to the Authority prior to the construction of any water main extensions. Upon completion of the water main extension, all mains and appurtenances shall be dedicated to the Authority.
(4) 
Size of Lines. The size of pipe to be used in main extensions shall, unless the Authority provides otherwise, be a minimum of eight inches for single-family residential and 12 inches for high-density residential, commercial and industrial.
(5) 
Payment for Filling and Flushing Water Lines. Each developer will be charged a flat fee for the water used in filling and flushing new water lines. This fee is part of the 10% engineering and overhead estimate that appears in each extension agreement and will be billed in accordance with the fee schedule established by the Authority.
B. 
Service Connections. Hereafter, only one premises will be supplied through one service pipe.
(1) 
Application for Service Connections. Application for a water service line, either for a new line or a renewal, must be made by the owner or authorized agent of the property requesting the installation. Upon approval of the application, the Authority, or its agent, will install the service line from the main to the curbline. This installation will include the service pipe, curb stop, corporation stop, curb box or any other materials required, all of which shall be the property of the Authority and shall always be accessible to and under its control. The Authority, or its agent, reserves the right to defer the installation of service connections during the winter months until such time as, in the judgment of the Authority, or its agent, conditions are suitable for their expeditious and economical installation. The applicant shall be required to pay all the costs of making the installation of the service line, including labor, materials, equipment and permits.
C. 
Water Lines from Curb to Premises. Water lines beyond the curb shall be installed and maintained by and at the expense of the customer. All leaks between the curb box and meter must be repaired by the property owner upon discovery. The portion of the water line installed by the customer shall not be less in size and quality than the service line installed in the street by the Authority, and shall be laid not less than three feet six inches below the surface, and shall not be covered until the tap on the main is made and water tested. If any defects in workmanship or materials are found, the service will not be turned on until such defects are remedied. All plumbing connections shall be able to stand a pressure of at least 175 pounds per square inch. Water lines which pass over property owned by persons other than the owner of the premises to be supplied shall not be installed unless the owner of the premises supplied assumes all liability and furnishes a right-of-way agreement in a form satisfactory to the Authority. The water line from the curb to the premises shall be kept in good condition by the customer under penalty of discontinuance of service by the Authority. The Authority reserves the right to inspect the plumbing on any premises; and if it shall be found not in conformity with Authority rules and regulations, the Authority reserves the right to refuse to furnish water until objectionable or improper work is corrected.
D. 
Application for Water Service.
(1) 
Application by Property Owner. Any property owner desiring a supply of water from an existing service connection must make a written application to the Authority at least three days before service is desired, Said application must be properly approved by the Authority, or its duly authorized agent, before the water will be turned on.
(2) 
New Application Upon Change of Ownership or Change of Service. A new application must be made and approved by the Authority, or its agent, upon any change in ownership or tenancy if in the tenant's name or in the service as described in the previous application; and the Authority, or its agent, shall be at liberty to discontinue the water supply until such application has been made and approved.
(3) 
Special Cause. Applications for permits for special uses of water and/or any services not specified in these rules and regulations will be reviewed in accordance with the Latest Revision.
[Amended by Ord. 2167, 9/14/2017]
E. 
Miscellaneous Rules.
(1) 
Connection of Outlets Between Mains and Meters. No connections or outlets will be permitted on the service pipe or pipes supplying any premises between the street main and the meter. All water used must pass through a meter.
(2) 
Opening and Closing Valves and Curb Stops. Water shall not be turned on for any premises except by a representative of the Authority, or its agent. A plumber, to enable him to test his work, may turn water on at a premises for such purpose, in which case he shall immediately turn water off after the test is made.
(3) 
Two or More Customers on Same Line. Under circumstances where two or more customers are supplied with water from the same service connection in a manner previously, but no longer, permitted by the Authority, the Authority will, at the expense of the property owner(s), replace such service connection by a separate service connection, with a curb stop and curb box for each supply, whenever such service connection shall, for the purpose of repairs, require the main stop to be closed.
(4) 
Violation of Rules Where Two or More Customers Are on the Same Service. Where two or more customers or consumers are on the same single service, any violation of the rules of the Authority by either or any of said customers or consumers shall be deemed a violation as to all, and the Authority may take such action as could be taken against a single customer, except that such action shall not be taken until the innocent customer who is not in violation of the Authority's rules has been given a reasonable opportunity to attach his pipes to a separately controlled service connection.
(5) 
Pressure-Reducing Valves. On all new service connections of residential service lines, the customer shall install a pressure-reducing valve. On all new service connections of commercial and industrial service lines, the customer shall install a pressure-reducing valve where the pressure in the main exceeds 80 pounds per square inch. Maintenance of the above valves is the responsibility of the owner.
[Amended by Ord. 2167, 9/14/2017]
(6) 
Written Permit for Customers or Consumers who Supply Other Persons or Families. No owner or tenant of any premises supplied with water by the Authority will be allowed to supply other persons or families or other premises, except by written permission from the Authority. Customers or consumers who violate this rule shall have their water shut off after a notice of one day, and it may remain so until the Authority is satisfied that the rules and regulations will be observed.
(7) 
Consumer May be Required to Submit Report or Statement. Upon written request by the Authority, or its agent, any consumer shall submit a written, verified report or statement listing each and every type of fixture, service or outlet existing or used by the consumer in any particular or specified premises.
[Ord. 1833, 11/11/1996, § 2]
1. 
General. Tapping fees are payable for any property which connects to the Authority's water system. In order to determine the proper tapping fee, applicants must submit to the Authority, or its agent, for review, information setting forth in writing the type of use that will be made of the consumer's property and the number and type of services that the customer requires.
2. 
Tapping Fee Schedule. Tapping fee charges payable by the applicant to the Authority will be calculated in accordance with the Authority's fee schedule.
[Ord. 1833, 11/11/1996, § 2]
1. 
Cross Connections. No connection shall be made between pipes or containers carrying water from any other source with lines carrying water supplied by the Authority.
2. 
Backflow. All commercial and industrial services shall contain backflow prevention devices in accordance with the Latest Revision.
[Amended by Ord. 2167, 9/14/2017]
[Ord. 1833, 11/11/1996, § 2]
1. 
Customer Deposits.
A. 
Deposits may be required from customers taking service for a period of less than 30 days, in an amount equal to the estimated gross for such temporary period. Such deposits may be required from all other customers, provided that in no instance will deposits be required in excess of the estimated gross bill for any single billing period plus one month, the maximum period not to exceed four months, with a minimum of $25.
B. 
Deposits shall be returned to the depositor when he shall have paid undisputed bills for service over a period of 12 consecutive months, upon discontinuance of service by the customer and payment of all charges due. Any customer having secured the return of a deposit will not be required to make a new deposit unless the service has been discontinued and the customer's credit standing impaired through failure to comply with tariff provisions.
C. 
The payment of any undisputed bill, within the meaning of this Part, shall be payment of the bill with or without discount or penalty, within the due date on the bill, or the payment of any contested bill, payment of which is withheld beyond the period herein mentioned if the dispute is terminated substantially in favor of the customer, and if payment is made by the customer within 10 days thereafter.
D. 
Any customer having a deposit shall pay bills for water services as rendered in accordance with the rules of the Authority, and the deposit shall not be considered as payment on account of a bill during the time the customer is receiving water service.
2. 
Leaks and Defective Plumbing.
A. 
The Authority, or its designated agent, shall not be liable for any damage resulting from leaks, broken pipes or any other cause occurring to or within any house or building, and it is expressly agreed that no claim shall be made against the Authority for damage caused by bursting or breaking of any main or service pipe, or any attachment thereto.
B. 
All water passing through a meter shall be charged for at the regular rate, and no allowance will be made for excessive consumption due to leaks or wastes.
3. 
Supply of Water.
A. 
All contracts for more water shall continue in force from month to month, but either party can cancel the contract by given 10 days' written notice that the contract shall terminate at a certain future time. For service beginning during a quarterly period, the minimum charge shall be prorated to the regular time of reading of the meter, except that no bill shall be rendered for less than $1.
B. 
The Authority shall not be liable for any deficiency or failure in the supply when occasioned by shutting off water to make repairs or connections or failure for any cause beyond its control.
C. 
The Authority shall not be liable for any claim or damage arising from a shortage of water, the breaking of machinery or facilities, or any cause beyond its control.
D. 
As necessity may arise in case of a break, emergency or other unavoidable cause, the Authority, or its agent, shall have the right to temporarily shut off the water supply in order to make necessary repairs, connections, etc., but the Authority, or its agent, will use all reasonable and practicable measures to notify the customer of such discontinuance of service. In such case, the Authority, or its agent, shall not be liable for any damage or inconvenience suffered by the customer, nor in any case for any claim against it at any time for interruption in service, lessening of the supply, inadequate pressure, poor quality of water or any cause beyond its control. The Authority, or its agent, shall have the right to reserve a sufficient supply of water at all times in its reservoirs for fire and other emergencies and may restrict or regulate the quantity of water used by customers in case of scarcity or whenever the public welfare may require it.
4. 
Right of Entry Upon Premises of Consumers. The Authority shall have the right, at any time, by or through its agents, officers or employees, to enter in or upon any premises, buildings or dwellings of any kind or nature, owned, occupied or used by any consumer, for the purpose of making inspections, examinations, tests or emergency service repairs.
5. 
Agents and Employees Lack Authority to Bind the Authority. No agent or employee of the Authority shall have authority to bind it by promise, agreement or representation contrary to this Part.
6. 
Vacating the Premises.
A. 
When the premises is vacated, the customer must give proper notice to the Authority so that the water may be turned off, and the customer will be responsible for all charges for water service until such notice is given.
B. 
A new application must be made on any change in occupancy of the property, as described in the application, and the Authority may discontinue the supply of water until such new application has been made and approved.
C. 
Application fees may be refunded by the Authority for proper cause.
D. 
Contracts may be canceled by the Authority for proper cause, upon giving five days' notice of such cancellation.
E. 
Charges associated with temporarily vacated premises and the water shut off for the period of vacancy upon the consumer's request will be payable in accordance with the Authority's fee schedule.
7. 
Changing of Rules and Regulations. The Authority reserves the right to change or amend, from time to time, these rules and regulations for the use of water.
8. 
Water Conservation Standards. The water conservation standards adopted by the Authority in accordance with Delaware River Basin Commission (DRBC) Resolution No. 88-2, as revised, are incorporated herein by reference.