[Adopted 5-6-1992 by Sec. 2 of Ord. No. 45-1992[1]]
[1]
Editor's Note: Section 1 of this ordinance amended Ch. 111 of the City Code.
A. 
On each business day, during business hours, one or more persons employed in the city's Division of Code Enforcement shall be designated to receive and document complaints made by citizens regarding violations of the City Property Maintenance Code. Such complaints may be made in person at the offices maintained by the Division of Code Enforcement. Within 14 days of the effective date of this section, a complaint form shall be developed and maintained by the Division of Code Enforcement, which complaint form shall, at a minimum, require information regarding:
(1) 
The date the complaint is made to the City official taking the complaint;
(2) 
The commonly known address and/or location by lot and block number, if known by complainant, of the property containing the alleged violation;
(3) 
The specific nature, extent and location, within the premises, of the alleged violation; and
(4) 
The action to be taken upon the complaint by City code enforcement officials.
B. 
The complaint form may be structured to require additional information. Each complaint form shall be signed by the Division of Code Enforcement employee who takes the complaint, and a copy of the signed, filled-in complaint form shall be given to the complainant at the conclusion of the interview from which the filled-in complaint form is derived. If the nature of the complaint is such that it does not provide a factual basis for a violation of the Property Maintenance Code, it shall be so stated, in writing, on the complaint form prior to giving a copy to the complainant. All complaints providing a factual basis for a violation of the City Property Maintenance Code shall be investigated and the complained-of premises shall be inspected for such violation by the appropriate City code enforcement official within 10 business days of the date of the complaint, unless the premises complained of are under investigation for the same or similar violation at the time the complaint is made or the premises complained of have, within six months of the complaint, been inspected in a manner which should have detected the complained-of violation. In the event that the premises complained of are under investigation at the time the complaint is made, the new complaint shall be added to and made a part of such existing investigation.