Where the Public Works Director finds that a customer has violated, or continues to violate, any provision of these regulations, or order issued hereunder, the Public Works Director may serve upon that customer a written notice of violation. Within 30 days of the receipt of this notice, an explanation of the violation and a plan for the satisfactory correction and prevention thereof, to include specific actions, shall be submitted by the customer to the Public Works Director. Submission of this plan in no way shall relieve the customer of liability for any violations occurring before or after receipt of the notice of violation. Nothing in this section shall limit the authority of the Public Works Director to take any emergency action or other enforcement action without first issuing a notice of violation.
A. 
Where the Public Works Director finds that a customer has violated, or continues to violate, any provision of these regulations, or that past violations are likely to recur, the Public Works Director may issue an order directing the customer to:
(1) 
Cease and desist all such violations;
(2) 
Immediately comply with all provisions of these regulations; and
(3) 
Take such appropriate remedial or preventive action to properly address a continuing or threatened violation, including halting operations and/or terminating the service.
B. 
Issuance of a cease and desist order shall not be a bar against, or a prerequisite for, taking any other action against the customer.
A. 
Unpaid charges, fines, and penalties shall, after 30 calendar days, be assessed an additional penalty of 1 1/2% of the unpaid balance, and interest shall accrue thereafter at a rate of 1 1/2% per month. Such unpaid charges, fines and penalties shall constitute a lien upon the real estate against which such charge, fine or penalty was levied from the date of such levy and may be continued, recorded, released and enforced in the manner provided by the CGS for delinquent benefit assessments and delinquent use charges in accordance with Section 7-239. The WSA or the Public Works Director is authorized to designate the tax collector, with respect to delinquent benefit assessments, or any other person, with respect to other charges, fines and penalties as the collector of such charges, fines, and penalties and such official shall have all powers of collection delegated by Section 7-239 for the collection of benefit assessments and use charges.
B. 
Such fines may be appealed by written request accompanied by full payment of the fine amount within 21 days of being notified of the fine. Where a request has merit, the WSA may convene a hearing on the matter. In the event the customer's appeal is successful, the payment, together with any interest accruing thereto, shall be returned to the customer. The WSA may add the costs of preparing administrative enforcement actions, such as notices and orders, to the fine.
C. 
Assessment of an administrative fine shall not be a bar against, or a prerequisite for, taking any other action against the customer.
If any person, after proper order or direction from the Public Works Director, shall fail to take the remedial steps or perform the acts required by the above Sections or these regulations, the Public Works Director may disconnect water service. The Town may collect the cost of such disconnection or other act from the person responsible for or willfully concerned in such violation. If the Town shall be so required to act, such water service shall not again be connected to water service until such cost shall have been paid.
The Town, acting by the WSA, may recover reasonable attorneys' fees, court costs, the cost of any actual damages incurred by the Town and other expenses related to the enforcement of these regulations including sampling and monitoring expenses at the same rate and in the same manner as provided by the CGS for the enforcement of real property taxes.
A. 
Upon the issuance of a cease and desist order or any order pursuant to § 690-44 above, or upon the assessment of a fine pursuant to § 690-78A above, or upon the issuance of an order of termination of discharge pursuant to § 690-79 above, the party so notified of said order or assessment shall be entitled to request a hearing before the WSA within seven days of receipt of notice of the order or assessment, by sending a written request therefore to the Chairman of the WSA. Upon receipt of said request, the Chairman shall give notice to the applicant of the time and place of the hearing by mailing notice to said applicant, certified mail, return receipt requested, not less than seven days prior to the date of said hearing.
B. 
The Chairman of the WSA shall preside at said hearing. The applicant shall have the right to be represented by counsel. All witnesses at said hearing shall be placed under oath and each party shall have the opportunity to cross-examine all witnesses to be presented by the other. Unless both the Town and the applicant shall waive the keeping of a transcript, a verbatim record of said proceeding shall be kept. Either party shall have the right to order a copy of said record upon the payment, in advance, of the cost thereof. The rules of evidence shall not apply to any proceeding hereunder. The Chairman shall be entitled to accept such evidence as he or she shall deem appropriate.
C. 
In the event that the WSA shall determine, by a preponderance of the evidence, that the applicant is in violation of this Article, the WSA shall take such action as may be proper under the provisions of this Article. Notice of such action shall be given to the applicant, in writing, by mailing thereof, certified mail, return receipt requested, to said applicant not less than five days prior to the effective date of said action.
Any person aggrieved by any action of the WSA may, after exhausting the administrative appeals herein, within 60 days of disposition of appeal, bring an appeal to the Superior Court, Judicial District of Danbury.