[HISTORY: Adopted by the City Council of the City of Gardner 2-21-2012 by Ord. No.
1537. Amendments noted where applicable.]
A.
There shall be established in the City of Gardner an Information
Technology Department to be administered by a Director.
B.
The Information Technology Director (the "Director") shall be appointed
by the Mayor, subject to confirmation by the City Council, and shall
be appointed for at term of three years. Said Director shall hold
office until his/her successor is appointed and confirmed. Said Director
may be removed from office in the same manner as department heads
as provided by Section 8 of the City Charter. Said Director shall
report to the Mayor and City Council and shall appear before the City
Council whenever requested to do so.
The duties of the Director shall be as follows. The Director
shall:
A.
Be responsible for the organization, administration and operation
of the Information Technology Department and develop, manage and monitor
the annual operating budget and capital improvement plan, including
City-wide information technology and systems' acquisition and
maintenance.
B.
Develop and implement a long-range plan for information technology.
C.
Plan, manage, and maintain the City's information technology
and systems, including hardware, software, networks, system installations,
backups, upgrades, and implementation and support of applications.
D.
Maintain access to the network resources and undertake software updates
and corrections.
E.
Act as a technical expert to assist City employees with complex desktop
computer hardware and software problems and prepare training courses
and provide user support and training in the use of available hardware,
software, and utilities, including GIS systems.
F.
Manage the City's wide area network, including the development
and maintenance of user accounts, print queues, storage requirements
and bandwidth needs; maintain VoIP telephone systems; maintain VoIP
hardware and infrastructure; and perform maintenance, user configuration
and software configuration changes.
G.
Maintain an annual inventory of computers and related equipment;
order and set up new computers, printers, scanners, hardware, software,
and other network devices; and manage vendor relationships and arrange
for vendor support and repair services.
H.
Maintain assorted peripheral technology such as printers and projectors.
I.
Develop protocols and implement security measures to protect the
City's networks against viruses, intrusion, and other potential
hazards and establish disaster recovery plans.
J.
Develop applications, as needed.
K.
Be responsible for the operation and management of Internet or intranet
website, including the updating and maintenance of the City's
website and web presence.
L.
Evaluate information technology needs and work with department heads
and other staff to define needs, explore system solutions, and provide
business systems consulting services to recommend the effective use
of technology to improve efficiency and service.
M.
Maintain relationships with vendors, consultants, and technology
groups and networks.
N.
Research hardware/software developments and trends, recommend information
technology purchases to the City Administrator, develop request for
proposals and purchase specifications, and meet with vendors and consultants.
O.
Coordinate licensing of software and the identification of hardware
assets.
P.
Work closely with the GIS/AutoCAD Technician on the planning, management,
implementation, evaluation and establishment of policies and procedures
for the City's geographic information systems.
Q.
Design databases, develop applications, establish standards and procedures
for database management, maintain data dictionaries, and maintain
system documentation.
R.
Coordinate with the GIS/AutoCAD Technician on the planning, implementation
and administration of the integration, consolidation, development,
security and integrity of City-wide GIS databases.
S.
Supervise employees in such position titles as systems manager and
departmental liaisons involved in computer hardware/software support
and user support. Requires matrix management of staff involved in
the use and maintenance of the GIS system. Supervisory activities
include responsibility for performance management, hiring, conducting
employee orientation, scheduling work hours/granting time off, providing
training and development and assigning/reviewing work.
T.
Work in an advisory capacity to the Mayor on all information technology
related matters and, in addition to those stated herein, perform those
miscellaneous duties and responsibilities as assigned by the Mayor.
The duties, powers and responsibilities of said Director may
be broadened or diminished at any time by ordinance.
