[CC 1985 §22-1; Ord. No. 1841 Art. V §5.02, 9-5-1961; Ord. No. 4455, 1-26-2023]
Individually identifiable customer usage and billing records
for customers of the utilities of the City of Ste. Genevieve shall
be considered to be closed records pursuant to Section 610.021, RSMo.
Unless the records are requested by the customer, or authorized for
release by the customer, no records shall be made available to the
public, except for the customer's name, billing address, location
of service and the dates of service provided. Any authorization by
the customer to release information to a third party must be made
in writing and signed by the customer. The City Administrator, or
his or her designee, is authorized to use a standardized form release
to be used by the City of Ste. Genevieve to facilitate customer release
authorizations.
[CC 1985 §22-2; Ord. No. 2628 §1, 11-14-1991]
A.
Customers
shall apply for utility service at the City Hall by submitting their
name and address and making service deposits, if applicable. All applications
for service shall be signed in the true name of the customer actually
to receive and use such services. The use of a fictitious name by
the prospective customer shall be sufficient reason for refusal and/or
termination of services. The name of the customer shall be the head
of the household or renter. When a married couple requests service,
both the husband and wife shall be required to complete and sign the
service application. The City reserves the right to request identification
from the prospective customer. Any change in the identity of the customer
at a premises shall require a new application for service and the
City may discontinue service until such new application has been made
and accepted by the City.
B.
No
customer or former customer will be supplied any utility service that
has on record any amounts due the City unless first paying the old
balance in full along with the necessary deposits.
[CC 1985 §22-3; Ord. No. 2628 §1, 11-14-1991; Ord. No. 3670 §1, 6-24-2010]
A.
Deposit Shall Be Required — Amount. The City may at
any time, as a condition to furnishing or continuing service, require
a residential customer to maintain a deposit. All residential customers,
at the time of application for service, shall be required to establish
a deposit with the City of Ste. Genevieve. The amount of the deposit
shall be one hundred dollars ($100.00).
B.
Form And Length Of Deposit. Deposits shall be held by the
City for a period of two (2) years. After two (2) years of maintaining
a satisfactory payment record cash deposits may be refunded upon written
request received by the billing manager. Deposits shall not bear interest.
C.
Cases In Which Deposits May Be Reestablished. The City,
as a condition of continuing service to an existing customer, shall
require such customer to establish a deposit if any of the following
occur:
1.
The customer is disconnected for non-payment.
2.
Evidence of meter tampering is found.
3.
The customer receives three (3) delinquent notices within a twelve
(12) month period.
4.
The customer fraudulently obtains utility services.
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Only cash deposits will be accepted from those customers who
must establish a deposit under the guidelines of this Section.
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D.
Transfer Of Deposits. Deposits or good credit ratings with
the City may be transferred or applied to a new location when a customer
transfers service.
[CC 1985 §22-4; Ord. No. 2628 §1, 11-14-1991; Ord. No. 3670 §2, 6-24-2010]
A.
Deposits Shall Be Required. The City may at any time, as
a condition of furnishing or continuing service, require a commercial
or industrial customer to maintain a deposit with the City. All commercial
and industrial customers, at the time of application for service,
shall be required to establish a deposit with the City.
B.
Amount Of Deposit. The amount of the deposit shall be as
follows:
C.
Form And Length Of Deposit. Deposits shall be in the form
of cash. Deposits shall be held by the City for a minimum of two (2)
years. Deposits shall not bear interest.
D.
Transfer Of Deposits. Deposits may be transferred or applied
to a new location when a customer transfers service.
[CC 1985 §22-5; Ord. No. 2836 §§1 — 3, 2-8-1996; Ord. No. 2857 §1, 6-13-1996; Ord. No. 3438 §1, 6-26-2005]
A.
To
ensure the orderly development of the City and appropriate use of
City infrastructure and services, after the effective date of this
Section, sanitary sewerage and service provision and extension may
be granted at the discretion of the Board of Aldermen, subject to
the following minimum requirements:
1.
New extensions or service. No new City sanitary
sewerage or wastewater treatment services shall be extended or commenced
outside the boundaries of the City to any property unless such property
is:
a.
Annexed into the City by means of a voluntary annexation petition
and agreement, or
b.
If not then capable of annexation, subject to an annexation agreement,
all requiring compliance with the City's ordinances and requirements;
provided that, all such services may be extended, operated and serviced
and applicable fees and charges paid only pursuant to City requirements.
2.
Continuation of existing extraterritorial service. Sanitary sewerage and service outside the City boundaries shall
hereinafter be maintained and continued only as follows:
a.
Within six (6) months of the effective date of this Section, all
owners of real property lying outside the City boundaries and receiving
City sanitary sewerage or wastewater treatment services shall, if
such owners wish to continue such services, execute and submit to
the City Clerk either a binding annexation agreement and voluntary
annexation petition or, in the event such properties are deemed not
suitable for annexation into the City, a service agreement conforming
with the requirements of the City and providing for the dedication
and granting to the City of a suitable easement for access, maintenance
and servicing of the sewerage facilities. Within sixty (60) days of
receipt of notice by the City of these requirements as set forth herein,
each such owner shall notify the City if such continued sewerage and
wastewater treatment services is requested under the terms provided
herein and shall obtain from the City the required documents to be
executed.
b.
Nothing herein shall require the City to approve any annexation agreement,
annexation petition or service agreement not deemed by the Board of
Aldermen to be in the public interest. Nothing herein shall require
the City to provide sewerage or wastewater treatment services outside
the boundaries of the City, provided however, that service shall not
be terminated or maintained on any unlawful discriminatory basis.
3.
Notice — termination of service. Each owner
of real property lying outside the boundaries of the City and receiving
sanitary sewerage or wastewater treatment services shall be given
prompt written notice of the requirements of this Section. Such notice
shall contain a statement advising that sanitary sewerage or wastewater
treatment services shall be terminated upon the dates set forth herein
without additional notice if requirements for continuation of such
services are not satisfied as herein provided. In the event that a
property owner does not submit an executed annexation agreement or
service agreement within the required time frame or violates the provisions
thereof, the sanitary sewerage or wastewater treatment services shall
be terminated immediately thereafter, unless a variance or extension
has been granted by the Board of Aldermen as provided herein.
4.
Variances — extensions. The requirements set
forth in this Subsection (E) may be varied and deadlines extended
for good cause or upon a finding of undue hardship by written application
to the Board of Aldermen and consistent with applicable law.
