[Ord. No. 1414 §I(115.500), 3-15-2004]
There is hereby created and established the position of City
Billing Clerk for the City of Bowling Green, Missouri.
[Ord. No. 1414 §I(115.510), 3-15-2004]
A qualified person shall be hired by the City Administrator
with the approval of the Mayor to serve as the City Billing Clerk
for the City of Bowling Green, Missouri.
[Ord. No. 1414 §I(115.520), 3-15-2004]
The person hired for the position of City Billing Clerk shall
have graduated from high school (or received an equivalent GED), including
supplemental courses in bookkeeping, experience in a computerized
financial office entering data, maintaining accounting records along
with customer service experience or any equivalent combination of
prior training and work-related experiences.
[Ord. No. 1414 §I(115.530), 3-15-2004]
The City Billing Clerk's compensation shall be set from time
to time by the Board of Aldermen and in no case shall be entitled
to receive any commissions, fees or percentages of any accounts or
receipts.
[Ord. No. 1414 §I(115.540), 3-15-2004]
A.
Maintain Utility Billing Accounts. Set up, activate, maintain
and finalize water/sewer accounts that include: the issuing of work
order; completing work orders in the computer; entering notes into
customer accounts; research customer questions/complaints regarding
usage, leaks and bills.
B.
Meter Reading Devices. Responsible for loading, unloading
and maintaining meter reading devices.
C.
Utility Billing. Responsible for all aspects of water/sewer/trash
billing that include: retrieving readings from meter reading devices;
researching readings; issuing work orders; calculating bills; printing
bills; making any necessary corrections to bills/accounts; and applying
penalties to delinquent accounts. Adjustments to rates or penalties
must be approved by the Board of Aldermen.
D.
Tax Billing. Calculate, maintain and print tax bills that
include: processing additions and deletions made by Court order received
from the County Assessor while applying interest to delinquent accounts.
E.
Account Receivable Billing. Calculate, print and send bills
to selected customers on a monthly basis.
F.
Record Keeping. Responsible for printing and maintaining
all reports that include: files pertaining to all types of billing;
and distributing reports when requested and as necessary.
G.
Filing Complaints. Responsible for filing complaints with
the Police Department and appearing at Municipal Court to present
evidence against defendants in cases where utility services have been
used or obtained without City approval.
