[Ord. No. 1997-0840 §1, 7-7-1997; Ord. No. 2004-12 §1, 3-15-2004; Ord.
No. 2007-07 §§1 — 10, 2-19-2007; Ord. No. 2008-09 §§1 — 10, 3-17-2008; Ord. No. 2009-15 §§1
— 9, 4-6-2009; Ord. No. 2010-14 §1, 9-7-2010; Ord.
No. 35 §1, 1-3-2012; Ord. No. 62 §1, 6-4-2012; Ord. No. 92 §1, 1-22-2013; Ord. No. 130 §1, 12-16-2013; Ord. No. 221 §1, 1-4-2016; Ord.
No. 289 § 1 6-26-2017; Ord. No. 362, 2-4-2019; Ord. No. 429, 1-19-2021; Ord.
No. 503, 4-17-2023]
A.
Water and sewer rates of the combined Warsaw and Sewerage System
shall be as follows:
|
Water base fee
|
$12.00 per month
|
|
All water usage
|
$6.30 per 1,000 gallons or part thereof
|
|
Sewer base fee
|
$17.86 per month
|
|
All sewer usage
|
$5.69 per 1,000 gallons or part thereof
|
B.
A water deposit of one hundred dollars ($100.00) shall be required
for all users starting new service at time of set up.
C.
The process the Utility Department shall follow for billing and collection
of amounts due for service is as follows:
1.
All bills are due and payable on the first of the month in which
billed.
2.
Bills become delinquent twenty (20) days after the first day
of the month.
3.
Any utility user not paying their current bill within twenty
(20) days after the first day of the month shall be assessed a ten
percent (10%) penalty on the entire utility bill.
4.
Upon failure to pay the bill and penalty within ten (10) days,
utility service shall be subject to disconnection.
D.
Any utility user for whom service has been terminated for non-payment
of a bill and penalty shall not have water restored until the bill,
penalty, restoration fee of thirty-five dollars ($35.00), if paid
during business hours. After business hours, holidays, weekends restoration
fee will be one hundred dollars ($100.00).
E.
Any unauthorized turn-on of water service after a utility service
has been terminated for non-payment of bill and penalty shall be assessed
a tampering charge of seventy-five dollars ($75.00) and the meter
shall be pulled. Service shall not be restored until delinquent bill,
penalty, restoration fee and tampering fee is paid.
F.
Water requesting to be turned off at the meter for an extended period
of time will be charged a shut-off fee of thirty-five dollars ($35.00)
and resident will not be charged for base fee for water, base fee
for sewer or trash service. Upon request to turn meter back on, a
restoration fee of thirty-five dollars ($35.00) will be charged.
G.
Any non-residential property consisting of multiple units and having
the facilities for multiple units shall be charged by number of units
for minimum water and sewer services. Any usage over minimum service
charge shall be calculated at the current per gallon rates on total
consumption.
H.
Unless set aside by a majority vote of the Board of Aldermen, no
property not annexed within the City limits of Warsaw shall obtain
utility services.
I.
All owners of the property served shall be required to install an
accessible shut-off valve on the premises. Should a service order
be issued for a shutoff of service for repairs or other issue, an
accessible shut-off valve shall be required to be installed before
the service can be turned back on.
J.
All new connection services shall require installation of a backflow
preventer.
K.
A thirty-five-dollar ($35.00) service charge for a returned check/ACH
or any other form of payment returned to the City.
[Ord. No. 144 §1, 4-7-2014]
A.
Water customers requesting an adjustment in their water bill as a
result of a plumbing leak must contact the City Clerk and request
a water leak/pool fill adjustment form. The plumbing leak adjustment
request must provide all of the information set forth in the water
leak/pool fill adjustment form. The water leak/pool fill adjustment
form must be completed in full prior to its consideration by the City.
B.
Water customers requesting an adjustment in their water bill as a
result of filling a pool must contact the City Clerk and request a
water leak/pool fill adjustment form. The water leak/pool fill adjustment
form must be completed in full prior to its consideration by the City.
Pool fill adjustment requests will be granted only once per calendar
year.
C.
Upon completion of the water leak/pool fill adjustment form, said
form shall be returned to the City for its consideration and determination
as to whether an adjustment will be granted.
D.
Granting Or Denial Of Adjustment; Appeal.
[Ord. No. 420, 10-5-2020]
1.
The determination as to whether to grant the water leak/pool fill
adjustment request shall be made by the Warsaw City Clerk. In the
event the customer contests the decision made by the Warsaw City Clerk,
the customer may appeal the decision by filing a request with the
City of Warsaw. A special meeting shall be held in front of the Board
of Aldermen, which shall make the determination as to whether the
customer's water bill should be adjusted further. At the hearing the
Board of Aldermen shall consider:
a.
The duration of the water leak;
b.
The reasons set forth by the customer as to why the water leak was
not repaired in a timely fashion;
c.
Whether the leak originated from the customer's property or the City's
property;
d.
How long the owner was aware of the plumbing leak;
e.
Whether the customer addressed the leak with the City of Warsaw in
a timely fashion.
2.
The decision of the Board of Aldermen shall be made by at least a
majority vote based on the foregoing factors. There shall be a minimum
past-due balance of five hundred dollars ($500.00) in order to appeal
a decision of the Warsaw City Clerk.
E.
Swimming Pool Credit. This credit will not be provided
more than once annually. To receive the credit, a completed utility
bill adjustment request form must be submitted. The utility account
will be credited for wastewater usage for the actual gallons of water
used to fill the pool.
F.
Plumbing Leak Credit.
1.
Plumbing leaks that have been repaired will be credited at the
City's current rate. This credit will be provided not more than twice
annually, for no more than two (2) months (billing cycles) each time.
To receive the credit, a completed utility bill adjustment request
form must be submitted along with proper documentation of the repair
(such as a receipt from a plumber, or before and after photos, etc.)
2.
The utility account will be credited for wastewater usage above
the average use for the prior twelve (12) months of service for documented
repair of plumbing leaks. If the leak was in the house and the leaked
water went down the drain (for instance, by a faulty toilet flapper
valve), no credit will be given for wastewater.
G.
Payments. Once the form is received by the utility
office, payment on the abnormal bill will be suspended above the amount
of the average of the previous three (3) months until a determination
of credit is issued. The customer will be notified by phone or e-mail
within ten (10) business days if the credit was approved or denied.
Written notification of approval or denial will be mailed to the customer.
The remaining balance would include any adjustments given. Payment
arrangements may be given by splitting the remaining bill in three
(3) equal installments due by the 20th of each month.
[Ord. No. 177 §1, 1-20-2015]
A.
In addition to the amounts due for water/sewer as set forth in Section 700.030, the City shall charge an online convenience fee for those customers using online credit card services; and
B.
The online convenience fee charged to customers shall be the same
as the fee charged to the City and shall, in essence, be a reimbursement
to the City.
[1]
Editor’s Note: Pursuant to Ord. No. 194, and at the City’s direction, Section 700.040, Restoration of Service – When – Fee, and Section 700.050, Deposit Required, which derived from Ord. No. 1997-0840 §3(a – c), 7-7-1997 and Ord. No. 2004-12 §§4 – 5, 3-15-2004, have been removed from the City’s Code.
[Ord. No. 1997-0840 §6, 7-7-1997; Ord. No. 2004-12 §8, 3-15-2004]
Any non-residential property consisting of multiple units and
having the facilities for multiple units shall be charged by number
of units for minimum water and sewer services. Any usage over minimum
service charges shall be calculated at current per gallon rates on
total consumption.
[Ord. No. 1997-0840 §7, 7-7-1997; Ord. No. 2004-12 §9, 3-15-2004; Ord.
No. 430, 1-19-2021]
Utility services for users outside the City limits shall be
charged an additional twenty-five percent (25%) of the amount assessed
for users within the City limits of Warsaw, including the base fee
and usage rate for both water and sewerage.
[Ord. No. 2004-12 §§10 — 11, 3-15-2004]
A.
Owners
shall be required to install an accessible shut off on the premise.
Should a service order be issued for a shut off for repairs or other
issue, an accessible shut off shall be required to be installed before
the service can be turned back on.
B.
All
new connection services shall require the installation of a backflow
preventor.
[Ord. No. 1997-0840 §8, 7-7-1997; Ord. No. 2003-47 §§1
— 5, 11-3-2003; Ord. No. 20, 8-15-2011; Ord. No. 47 §1, 3-19-2012]
A.
(Reserved)
B.
A permit,
inspection and connection fee to the City's water system shall be
in the amount of five hundred dollars ($500.00) for a residential
or commercial building permit and one thousand dollars ($1,000.00)
for an industrial permit.
A permit, inspection and connection fee to the City's sewer
system shall be in the amount of five hundred dollars ($500.00) for
a residential or commercial building permit and one thousand dollars
($1,000.00) for an industrial permit.
C.
(Reserved)
D.
The
cost of any and all materials and labor required to make any private
connection to the water and sewer systems shall be borne by the builder
and/or owner of the property.
E.
The
cost of any and all materials and labor required for an extension
of either the water or sewer system so that a private connection may
be made, shall be borne by the builder and/or owner of the property.
[Ord. No. 476, 4-20-2022]
A.
Customers
who leave town for the winter or extended period of time can contact
City Hall and we will contact our management company to request their
trash services be suspended.
B.
The
customer must provide an address that bills can be sent to.
C.
City
Hall staff will notify our trash company that no trash pick-up will
be necessary at the location.
D.
A request
can be made to the Public Works Department to have the meter turned
off. A second request is made when the meter is turned back on and
services are re-activated.
E.
Customers
will be notified that they will continue to be billed monthly for
water and sewer services. This is due to the potential for consumption
at the location during the time the customer is gone, either due to
third parties checking on the location or guests staying at the location.
F.
Customers
are always welcome to pay in advance for services, leaving their accounts
with credit balances that cover charges billed while they were gone.
