[Adopted 7-5-2001 by Ord. No. 236]
 
For the purposes of this Part, the following terms, phrases, words and their derivations shall have the meaning given herein. When not inconsistent with the context, words used in the present tense include the future, words in the plural number include the singular number, and the words in a singular number include the plural number. The word "shall" is always mandatory and not merely directory.
ADDITIONAL SERVICE
Video programming or cable services for which an additional charge is required of a subscriber beyond the charge for basic service tier and cable programming tier services including, but not limited to, pay-per-view movies and concerts, variety acts and sporting events, pay-per-piew programs and interactive services.
AFFILIATE
Each person who falls into one or more of the following categories: each person having, directly or indirectly, control or a controlling interest in franchisee; each person in which franchisee has, directly or indirectly, control or a controlling interest; each office, director, general partner, joint venture or joint venture partner of franchisee; and each person directly or indirectly controlling, controlled by or otherwise related to franchisee by common ownership, common management or common control.
BASIC CABLE SERVICE
A separately available basic service tier to which subscription is required for access to any other tier of service. Such basic service tier shall, at a minimum, consist of the following: all signals carried in fulfillment of the Cable Act, any public, educational, and governmental access programming required in this Part or the franchise agreement; and any signal of any television broadcast station that is provided by the cable operator to any subscriber, except a signal which is secondarily transmitted by a satellite carrier beyond the local service area of such station. Additional signals may be added to the basic tier by franchisee.
CABLE ACT
The Cable Communications Policy Act of 1984, the Cable Television Consumer Protection and Competition Act of 1996, and the Telecommunications Act of 1996, codified at 47 U.S.C § 521 et seq., as it may be amended or succeeded.
CABLE ADVISORY BOARD (CAB)
The Board established to act as an advisory body to the Township Boards of Supervisors of Wrightstown Township and Upper Makefield Township on matters pertaining to cable television.
CABLECASTING
Public, educational, and governmental programming carried on a cable television system not under the exclusive control of the cable operator.
CABLE SERVICE
A. 
The one-way transmission to subscribers of:
(1) 
Video programming; or
(2) 
Other programming service; and
B. 
Subscriber interaction, if any, which is required for the selection (or use) of such video programming or other programming service or as otherwise provided by law or regulation.
CABLE TELEVISION SYSTEM
Also referred to as "system," means a facility, consisting of a set of closed transmission paths and associated signal generation, reception and control equipment that is designed to provide cable service which includes video programming and which is provided to multiple subscribers within a community, but such term does not include:
A. 
A facility that serves only to retransmit the television signals of one or more television broadcast stations;
B. 
A facility that serves only subscribers without using any public rights-of-way;
C. 
A facility of a common carrier which is subject, in whole or in part, to the provision of Title 11 of the Cable Act, except that such facility shall be considered a cable television system to the extent such facility is used in the transmission of video programming directly to subscribers; or
D. 
Any facilities of any electric utility used solely for operating its electric utility systems.
CHANNEL
A portion of the electromagnetic frequency spectrum (or any other means of transmission including, but not limited to, optical fibers) which is discretely identified and capable of carrying full motion color video, mono or stereo audio, and may include other non-video subcarriers and digital information.
COMMONWEALTH
The Commonwealth of Pennsylvania.
COMPLAINT
Any written communication by any person or any oral communication by a subscriber or potential subscriber reduced to writing, including to a computer form, expressing dissatisfaction with any nonprogramming aspect of franchisee's business or operation of the cable television system.
DAYS
Calendar days unless otherwise specified.
DROP
A coaxial connection from the activated feeder cable of the cable television system to the subscriber's demarcation point as specified by the FCC.
EDUCATIONAL ACCESS CHANNEL
Any channel provided by franchisee, which is designated by the Township for educational use, consistent with the Cable Act.
FCC or THE FEDERAL COMMUNICATIONS COMMISSION
The federal administrative agency, or its lawful successor, authorized to regulate and oversee telecommunications carriers, services and providers on a national level.
FRANCHISE
An initial authorization, extension or renewal thereof, including authorization granted under the Cable Act, by the Township providing for the nonexclusive and revocable right to construct, operate and/or maintain a cable television system along any public right-of-way and/or to provide cable service within the franchise area. However, any such authorization, in whatever form granted, shall not include any license or permit required for the privilege of transacting or carrying on business within the Township, and franchisee is required to comply with all applicable provisions of Township ordinances including, but not limited to, zoning and subdivision and land development ordinances.
FRANCHISE AREA
The entire corporate limits of the Township, or portions thereof, as said areas are specifically described in the franchise agreement, and any area annexed by the Township during the term of the franchise agreement.
FRANCHISE FEE
The percentage, as specified herein, of franchisee's gross revenues paid to the Township in exchange for the rights granted pursuant to this Part.
FRANCHISEE
Any person or persons who have been legally granted a franchise by the Township and shall include the lawful successors, transferees or assignees of such franchisee(s) which have been approved by the Township.
GOVERNMENT ACCESS CHANNEL
Any channel provided by franchisee which is designated by the Township for government use, consistent with the Cable Act.
GROSS REVENUES
All amounts, in whatever form and from all sources, earned either by franchisee from the operation of franchisee's cable television system within the Township, or by any affiliated entity, only to the extent such amounts are earned from the operation of franchisee's cable television system within the Township. "Gross revenues" shall include, without limitation, amounts for the basic service tier, cable programming service tiers, pay services, audio services, subscriber installations and transactions, leased access, advertising, equipment rentals and all other revenues derived from the operation of franchisee's cable television system. Revenues which are not directly attributable to specific subscribers, such as advertising revenue and home shopping commissions, shall be allocated to cable television systems and jurisdictions on a per-subscriber basis measured in a consistent manner from period to period.
A. 
"Gross revenues" shall also include amounts earned during any period, regardless of whether:
(1) 
The amounts are paid in cash, in trade or by means of some other benefit to franchisee or any affiliated entity;
(2) 
The goods or services with which the revenue is associated are provided at cost or the revenue amount can be matched against an equivalent expenditure; and
(3) 
The amounts are initially recorded by franchisee or an affiliated entity.
B. 
"Gross revenues" shall not be net of:
(1) 
Any operating expense;
(2) 
Any accrual, including, without limitation, any accrual for commissions; or
(3) 
Any other expenditure, regardless of whether such expense, accrual or expenditure reflects a cash payment.
C. 
"Gross revenues," however, shall not be double counted. Revenues of both franchisee and an affiliated entity that represent a transfer of funds between franchisee and the affiliated entity, and that would otherwise constitute gross revenues of both franchisee and the affiliated entity, shall be counted only once for purposes of determining gross revenues. Gross revenues shall not include sales or other similar taxes imposed by law on subscribers which franchisee is obligated to collect.
INSTALLATION
The connection of the cable television system from feeder cable to subscriber's terminal(s).
LAWS and REGULATIONS
Any and all applicable federal, commonwealth and local laws and regulations promulgated thereunder.
LEASED-ACCESS-CHANNEL LESSEE
A nonaffiliated third party leasing a cable channel for the presentation and distribution of local nonoperator video/audio programs or other video/audio communications over a cable channel for a specified fee.
LEASED-ACCESS CHANNEL
A cable channel leased by the franchisee to a nonaffiliated third party to permit presentation and distribution of local nonoperator video/audio programming or other video/audio communications to subscribers for a specified fee paid to the franchisee.
LOCAL ORIGINATION
Programming, exclusive of broadcast signals, carried on a cable television system over one or more channels, and subject to the control of the cable operator.
OPEN VIDEO SYSTEM or OVS
Refers to any channel or a facility consisting of a set of transmission paths and associated signal generation, reception, and control equipment that is designed to provide cable television service, which includes video programming, which is provided to multiple subscribers within a community, and which the Federal Communications Commission or its successor has certified as compliant with Part 76 of the Rules of the Federal Communications Commission, 47 CFR Part 76, as amended from time to time.
PERSON
Any individual, firm, partnership, association, corporation, company or organization of any kind.
PLANT MILE
A linear mile of strand-bearing cable placed along the rights-of-way.
PUBLIC ACCESS CHANNEL
Any channel provided by franchisee to the Township which is designated by the Township for use by the general public organizations, consistent with the Cable Act.
PUBLIC RIGHT-OF-WAY
The surface, the air space above the surface, and the area below the surface of any highway, street, alley, sidewalk, bridge, and/or tunnel which the Township has the right to grant the use of, or any other public right-of-way which is located within the Township. No reference herein, or in any permit, to the public right-of-way shall be deemed to be a representation or guarantee by the Township that its title to any property is sufficient to permit its use for such purpose, and franchisee shall be deemed to gain only such rights to use property in the Township as the Township may have the undisputed right and power to give. Notwithstanding the foregoing, the term "public right-of-way" shall not include any public property except the rights-of-way described herein.
RESIDENT
Any person residing in the Township.
RESIDENTIAL SUBSCRIBER
A subscriber who lawfully receives a service in an individual dwelling unit where the service is not to be utilized in connection with a business, trade or profession.
SALE
Includes any sale, exchange, barter or similar transaction.
SCHOOL
Any public or private educational institution including primary and secondary schools (K-12).
SUBSCRIBER
A purchaser of any service delivered over the cable television system and includes those persons who are not required to pay a fee because of their exemption from fees by this Part or through agreements with franchisee.
SYSTEM FACILITIES
The cable television system constructed for use within the Township including, without limitation, the head end, antenna, cables, wires, lines, towers, amplifiers, converters, property security systems, equipment or facilities located within the corporate limits of the Township designed, constructed or wired for the purpose of producing, receiving, amplifying and distributing by coaxial cable, fiber optics, microwave or other means, audio, radio, television and electronic signals to and from subscribers in the Township, and any other equipment or facilities located within the corporate limits of the Township intended for the use of the cable television system; provided, however, such cable television system facilities excludes buildings, facilities, or equipment whose sole use is to provide service to any cable television system facilities located outside the Township limits.
TOWNSHIP
The Township of Upper Makefield, Bucks County, Pennsylvania.
TRUNK LINE
The major distribution cable used in the cable television system, which divides into feeder lines which are tapped for service to subscribers.
USER
A person utilizing a cable television system channel for purposes of production and/or transmission of material, as contrasted with receipt thereof in a subscriber capacity.
A. 
Grant. Upon careful consideration of the qualifications of the applicants and in consideration of the faithful performance and observation of the conditions and reservations herein specified, Upper Makefield Township may grant revocable and nonexclusive franchises for the right, privilege, authority and easement to erect, construct, operate and maintain, in upon, along, across, above, over and under the public right-of-way now laid out and dedicated and all such extensions thereof and additions thereto in the Township, and public utility rights-of-way and easements, to the extent the Township is empowered to grant such rights with respect thereto; all poles, wires, cables, underground conduits, manholes and other television conductors and fixtures necessary for the maintenance and operation of a cable television system, hereinafter sometimes referred to as a cable television system and/or, systems, solely for the provision of cable television services, on the terms and conditions hereinafter set forth. The Township expressly reserves the right to grant similar use of said public rights-of-way to any person at any time during the period of the franchise agreement(s).
B. 
Open video system. Any franchise granted for an open video system shall comply with all sections of this Part, unless precluded from compliance with specific sections by federal or commonwealth law, rule, or regulation.
C. 
Other rights-of-way use. No grant of any franchise shall affect the right of the Township to grant to any other person a right to occupy or use the public right-of-way, or portions thereof, for the construction and operation of a cable television system within the Township or the right of the Township to permit the use of the public right-of-way of the Township for any purpose whatever. By accepting a franchise, franchisee acknowledges the Township's right to make such grants and permit such uses.
D. 
Event of conflict. In the event of conflict between the terms and conditions of this Part and the franchise agreement, this Part shall control.
E. 
General Township ordinances. Any franchise granted by the Township is hereby made subject to the general ordinance provisions now in effect and hereafter made effective. Nothing in the franchise agreement shall be deemed to waive the requirements of the various codes and ordinances of the Township regarding permits, taxes, and fees to be paid, or manner of construction. All provisions of this Part are to be applied to both new construction and modification of existing cable television systems for upgrading and major repair or replacement.
F. 
Franchise nonexclusive. The Township specifically reserves the right to:
(1) 
Grant at any time such additional franchises for a cable television system as it deems appropriate; and/or
(2) 
Build, operate, and own such cable television system or systems as it deems appropriate.
G. 
Rights reserved. Nothing in this Part or the franchise agreement shall limit any right the Township may have under applicable federal, state and local law.
H. 
Time is of the essence to this Part. Whenever this Part or the franchise agreement shall set forth any time for any act to be performed by or on behalf of franchisee, such time shall be deemed to be of the essence and any failure of franchisee to perform within the time allotted shall always be sufficient grounds for the Township to invoke an appropriate penalty.
I. 
No waiver of rights. No course of dealing between franchisee and the Township nor any delay on the part of the Township in exercising any rights hereunder shall operate as a waiver of any such rights of the Township or acquiescence in the actions of franchisee in contravention of rights except to the extent expressly waived by the Township or expressly provided for in the franchise agreement.
No cable television system, open video system, or person providing cable service may operate within the Township or occupy or use any public right-of-way without a cable television franchise granted by the Township. All cable franchises in the Township shall be subject to this Part. The term of the franchise agreement shall commence upon execution of a franchise by the Township and franchisee and shall continue for the period specified in the franchise agreement, unless sooner terminated as provided for herein or the franchise agreement.
A franchise granted pursuant to this Part shall mean the entire corporate limits of the Township, or portions thereof, as said areas are specifically described in the franchise agreement, and any area annexed by the Township during the term of the franchise agreement.
A. 
Noninterference. Franchisee's rights and privileges shall be subordinated to any prior lawful use or occupancy of the public right-of-way or other public property and shall not be so used as to interfere with existing improvements or with new improvements the Township may deem proper to make, or as to hinder or obstruct the free use of the public right-of-way or other public property. In the event any equipment or facilities of franchisee shall interfere with any such improvement existing or intended to be made by the Township, franchisee shall, upon notice from the Township, forthwith relocate said equipment and facilities at franchisee's expense so as to eliminate said interference.
B. 
Permit required. Franchisee shall not open or disturb the surface of any public right-of-way for any purpose without first having obtained a permit to do so in accordance with Township requirements.
C. 
Poles. Nothing in this Part or any franchise granted hereunder shall authorize franchisee to erect and maintain new poles where existing poles are servicing the area, franchisee shall obtain permission from the appropriate Township officials before erecting any new poles or underground conduit. Any poles or other fixtures placed in any public right-of-way by franchisee shall be placed in such a manner as to not interfere with travel on such public right-of-way.
D. 
Restoration of public right-of-way, sidewalks, and pavement. In case of disturbance of any public right-of-way, sidewalk or paved area, franchisee shall, at its own cost and expense and in a manner in accordance with Township ordinances and standards established by the Township and approved by the Township Engineer, replace and restore such public right-of-way, sidewalk or paved area to as good or better condition than existed prior to the disturbance promptly, but in no more than 20 business days unless such additional time is specified by the Township. The Township may order franchisee to restore the public right-of-way, sidewalk, or pavement to a condition as good as or better than existed prior to cable television system construction including any improvements made to said public right-of-way subsequent to cable television system construction. With regard to public property not in the public rights-of-way, franchisee shall restore such property to a condition as good or better than existed prior to cable television system construction, including any improvement made to such property subsequent to cable television system construction. Restoration of public right-of-way and public property not in the public right-of-way shall be approved by the Township Engineer. Costs for the Township Engineer review and restoration of pubic right-of-way, sidewalks, pavement and public property not in the public right-of-way by shall be borne by franchisee in the same manner as such costs are borne in standard development agreements. In the event that franchisee and its contractors and subcontractors fail to make such repair within the time specified by the Township, the Township shall be entitled to complete the repair and franchisee shall pay the costs of the Township for such repair.
E. 
Building moves. Franchisee shall, upon the request of the Township, move and replace its facilities to accommodate house moves conducted on behalf of the Township, free of charge to the Township. Franchisee shall temporarily raise or lower its wires to permit the moving of a building or other structural changes at a reasonable fee within 14 days after receipt of a written request by any property owner or person holding a permit issued by the Township.
F. 
Maps. Franchisee shall at all times keep on file true and accurate maps or plats of all existing and proposed aerial and underground feeder lines, trunk lines and subtrunk lines and a list of educational and municipal buildings to which special services are being provided, which shall be made available to the Township, or the CAB for review, upon request at the offices of the franchisee or at the Township building as specified by the Township. Franchisee shall provide the Township with a map of the location of all system facilities in the Township and provide map updates to the Township as changes are made in the location of system facilities. Upon request of the Township, franchisee shall develop an AutoCAD 12, or if the franchisee has the capability, a Geographical Information System (GIS) compatible layer, using the program and format currently used by franchisee, which accurately displays their "as-built" utility systems. All AutoCAD or GIS compatible mapping including, but not limited to, all databases, plots and computer disks will be updated at least quarterly and provided at no cost to the Township and become the property of the Township.
G. 
Codes. Construction and maintenance of the transmission distribution system shall, at franchisee's expense, be in accordance with the provisions of the National Electrical Code, latest edition, and National Electrical Safety Code (latest edition), or any amendments or revisions thereof and in compliance with any applicable rules, regulations or orders now in effect or hereafter issued by any federal or commonwealth commission or any other public authority (or utility) joint attachment practices. Applicant should also comply with the provisions of Act 287 of the Commonwealth of Pennsylvania (underground facilities)[1] and, upon request of the Township, submit proof of compliance with said act prior to commencement of any construction.
[1]
Editor's Note: See 73 P.S. § 176 et seq.
H. 
Construction standards. All installations of equipment shall be durable, of a permanent nature and installed in accordance with current best cable television system engineering practices. Franchisee, prior to the commencement of work, shall provide the Township with the cable television construction standards to be used in the construction and installation of the cable television system, which construction standards shall be in compliance with this Part, the franchise agreement, and applicable building codes or Township ordinances. Franchisee shall maintain up-to-date maps of all facilities in both public and private property. Franchisee and any subcontractors shall comply with all laws, rules, regulations and specifications heretofore or hereafter enacted or established including, but not limited to, those concerning street work, street excavation, use and removal and relocation of property within a street.
I. 
Placement. All cables and wires shall be installed parallel with existing telephone and electric wires whenever possible. Multiple cable configurations shall be arranged in parallel and bundled, in accordance with engineering and safety considerations as mandated by the National Electrical Code. All installations shall be underground at the time of installation. In areas where either telephone or electric utility facilities are above ground at the time of installation, franchisee may install its service above ground with the understanding that at such time as those facilities are required to be placed underground by the Township, franchisee shall likewise place its service underground.
J. 
Traffic safety. Franchisee shall comply with all Township, county and commonwealth traffic requirements and Uniform Traffic Safety Code regulations. Barricades or other barriers, such as signs, traffic cones, red flags, and warning lights, shall be utilized at all work sites frequented by the public until an area is cleared for normal public use. Local law enforcement shall be contacted, when necessary, to direct traffic. Before leaving a job site each day, franchisee's employees and contractors shall be required to pick up all scrap materials and ensure that any construction materials and tools are properly stored and covered and that derricks, planks and ladders are removed from or piled at the roadside in a manner that will not obstruct traffic or create a safety hazard for pedestrians.
K. 
Employee, subcontractor, and contractor bonds and insurance. Franchisee shall have contractors and subcontractors bonded and insured for liability, in a minimum amount of $1,000,000 determined by the Township Engineer, prior to conducting work within the Township. All employees of franchisee, who enter subscribers' homes in the course of their employment, shall be bonded and insured for liability in a minimum amount of $1,000,000 for the term of the franchise agreement.
L. 
Public works. If the grades or lines of any street within the franchise area are changed at any time during the term of the franchise agreement, then franchisee shall, at its own cost and expense and upon reasonable written notification and request of the Township, protect or promptly alter or relocate the cable television system, or any part thereof, so as to conform with such new grades or lines. In the event that franchisee refuses or neglects to so protect, alter, or relocate all or part of the cable television system, following notice to do so, the Township shall have the right to break through, remove, alter, or relocate all or any part of the cable television system without any liability to franchisee, any affiliated person or any other person, and franchisee shall pay to the Township the documented costs incurred in connection with such breaking through, removal, alteration, or relocation.
M. 
Protection of structures. In connection with the construction, operation, maintenance, repair, upgrade, or removal of the cable television system, franchisee shall, at its own cost and expense, protect any and all existing structures belonging to the Township and all designated landmarks. Franchisee shall obtain permits from the Township before altering any water main, sewerage or drainage system, or any other municipal structure. Any such alteration shall be made by franchisee, at its sole cost and expense, and in any reasonable manner prescribed by the Township. Franchisee agrees that it shall be liable, at its own cost and expense, to replace or repair and restore to a condition as good or better than existed previously, in any reasonable manner as may be specified by the Township, any public right-of-way or any municipal structure involved in the construction, operation, maintenance, repair, upgrade or removal of the cable television system that may become disturbed or damaged as a result of any work thereon by or on behalf of franchisee pursuant to this Part or the franchise agreement.
N. 
Service interruption. Franchisee shall use its best efforts to interrupt the provision of service only with good cause and for the shortest time possible. Franchisee shall use reasonable efforts to interrupt service only between the hours of 12:00 midnight and 6:00 a.m.
O. 
No burden on public right-of-way. Franchisee shall not erect, install, construct, repair, replace or maintain its cable television system in such a fashion as to unduly burden the present or future of the public right-of-way. If the Township, in its reasonable judgment, determines that a portion of the cable television system is an undue burden, franchisee, at its expense, shall modify its cable television system or take such other actions as the Township may determine is in the public interest to remove or alleviate the burden, and franchisee shall do so within the time period established by the Township.
P. 
Restoration of private property. Franchisee shall restore at its sole cost and expense, within 20 working days, or such additional time as specified by the Township, in accordance with Township ordinances, standards established by the Township and with approval of the Township Engineer, any portion of the private property that is in any way disturbed by the construction, operation, maintenance or repair of the cable television system to as good or better condition than existed previously. Costs for Township Engineer review and restoration of private property shall be borne by franchisee in the same manner that such costs are borne in standard development agreements. In addition, franchisee shall, at its sole cost and expense, restore and replace any other property, real or personal, disturbed, damaged or in any way injured by or on account of franchisee or by its acts or omissions, in as good or better condition as such property was in immediately prior to the disturbance, damage or injury. In the event that franchisee and its contractors and subcontractors fail to make such repair within the time specified by the Township, the Township shall be entitled to complete the repair, and franchisee shall pay the costs of the Township for such repair.
Q. 
Barriers. While any portion of the public right-of-way is open, franchisee shall maintain reasonable barriers, lights at night and other warnings to the users of the public right-of-way in compliance with applicable government regulations requiring and pertaining to such barriers.
R. 
Township maps. The Township does not guarantee the accuracy of any maps showing the horizontal or vertical location of existing substructures. In public rights-of-way, it shall be the franchisee's obligation to verify the location or substructures in the public rights-of-way.
S. 
Tree trimming. Franchisee shall have the authority under the supervision of the appropriate authority of the Township and only after prior approval thereof, to trim trees upon and overhanging public rights-of-way and places within the Township so as to prevent the branches of such trees from coming in contact with its wires and cable. All trimming of trees on private property shall require notice to, and approval from, the property owner.
T. 
Trees, shrubs, and lawns. The following applies to trees, lawns, or shrubs within the public right-of-way:
(1) 
Trees or shrubs to be transplanted shall be transplanted in accordance with the Township regulations. All damaged trees, shrubs or lawns shall be replaced or restored as directed by the Township of Upper Makefield. Such trees, shrubs, and lawns shall be warranted for 18 months.
U. 
Easement usage. In using easements, franchisee shall comply with all federal, commonwealth, and local laws and regulations governing the construction, installation, operation, and maintenance of a cable television system. Without limitation, franchisee shall ensure that:
(1) 
The safety, functioning and appearance of the property and the convenience and the safety of other persons not be adversely affected by the installation or construction of facilities necessary for the cable television system.
(2) 
The cost of the installation, construction, operation, or removal of such facilities be borne by franchisee.
(3) 
The owner of the property be justly compensated by franchisee for any damages caused by the installation, construction, operation, or removal of such facilities by franchisee.
V. 
Emergency notification. Franchisee shall provide the Township with a twenty-four-hour emergency telephone number at which a named responsible adult representative of franchisee (not voice-mail or a recording) can be reached in the event of an emergency.
W. 
Removal of obsolete facilities/cooperation. When franchisee opens a trench, accesses a conduit or boring, or is working on aerial locations, it shall remove, if requested by the Township, all of franchisee's obsolete and inactive cable television system facilities from such locations.
(1) 
When franchisee opens a trench or access to borings, it shall notify all other franchisees and permittees 10 days in advance of such work through Pennsylvania One-Call, so that they may remove their obsolete and inactive facilities from such locations or add new facilities. Franchisee shall cooperate with such persons in such activities.
(2) 
When franchisee receives notification from another franchisee or permitted that is opening a trench or access to borings, franchisee shall remove all of its obsolete facilities from such location while they are open.
X. 
Preventative maintenance. Upon completion of construction, franchisee shall institute and adhere to a preventive maintenance program, good engineering practices and then-current industry practices.
Y. 
Identification. For new facilities, franchisee shall identify its cable television system and cable drops (by color code, stamping, engraving, tags, stickers, or other appropriate method selected by franchisee) so as to distinguish franchisee's cables from that of all other cable operator(s), utilities, and service providers in the authorized area.
Z. 
Interior wiring. Subscribers (or the property owner, if different) shall own all cable installed by franchisee after the effective date of this Part which is located inside subscribers dwellings plus that extending to 12 inches on the outside of the dwelling plus any such further length of cable extending beyond the dwellings exteriors as is required by law. Franchisee shall be excused from complying with the requirements of the preceding sentence if another entity or entities providing cable service in the Township by means of a cable television system that is not subject to comparable requirements.
AA. 
Township use of facilities. Franchisee shall permit without charge the joint use of excess height, space and capacity in its poles, conduits and facilities located in the public right-of-way by the Township or other governmental entities, so long as such use does not interfere with franchisee's cable television system.
BB. 
Easements on Township property. Any easements over or under property owned by the Township other than the public right-of-way shall be separately negotiated with the Township and paid for by the franchisee.
CC. 
Vacation. If a public right-of-way is vacated, eliminated, discontinued or closed, all rights of franchisee under this Part to use same shall terminate and franchisee, at its expense, shall immediately remove the cable television system from such public right-of-way unless franchisee obtains any necessary easements from the affected property owners to use the former public right-of-way.
DD. 
Subsurface installation marking. Franchisee shall participate in and be a member of a "One-Call" notification program.
A. 
Cable television system. Franchisee shall construct or upgrade the cable television system in the franchise area as specified in the franchise agreement. If necessary, franchisee shall submit applications for issuance of the pole permits necessary to install the cable television system to the appropriate utility companies within 120 days of the effective date of the franchise agreement.
B. 
Construction plan and approval. Franchisee shall obtain the approval of the appropriate Township officials prior to commencing construction in the public right-of-way. Franchisee shall submit to the Township a construction plan showing the location, placement, dimensions, and type of facilities of all construction proposed in the public rights-of-way and also those areas not being served. Franchisee shall not begin any construction, modification, addition, replacement, removal or any change whatever in any Township facilities except ordinary and necessary repairs, without having first obtained all permits required by the Township. Franchisee shall give the Township appropriate written notice of proposed construction at least 10 days prior to such construction.
C. 
Interconnection. Franchisee shall interconnect with other systems as specified in the franchise agreement.
A. 
Emergency alert. Franchisee shall comply with the requirements of the federal emergency alert system as specified by the FCC (47 CFR Part 11.1 et seq.). Franchisee shall provide the Township with a local alert system (LAS) which shall allow the Township to video crawl emergency messages to all cable subscribers on all channels from two computers via any touch-tone phone and an access code. Persons to be provided with emergency messaging access shall be selected by the Township. The Township requires that its government channel serve as the emergency video feed. The Township may test the franchisee's local alert system and shall consult with the franchisee when developing policies for testing. Franchisee shall provide the software and hardware needed to provide LAS as specified herein and provide training to the Township on use of the LAS.
B. 
Standby power. Franchisee shall maintain equipment providing standby powering for an eight-hour period at the head end. Franchisee shall provide battery backup power (or an electric generator) at all fiber optic node locations on the cable television system where the loss of electric power might disrupt the provision of service within the Township such that the cable television system will operate all trunk amplifiers and fiber nodes for at least 2.5 hours even if electric service from conventional utility lines are interrupted. Franchisee shall take all reasonable measures to insure reliable delivery of signals throughout the Township.
C. 
Two-way. The cable television system shall have active bidirectional return communications without any technical modifications.
D. 
Two-way deactivation. Every subscriber shall have the right to deactivate the return path from the subscriber's receiver at franchisee's sole cost.
A. 
Performance standards. The performance and technical standards governing construction, reconstruction, installation, operation, testing, use, maintenance and dismantling of the cable television system provided for herein shall be in accordance with all applicable Federal Communications Commission and other federal, commonwealth and local laws and regulations; provided, however, that the Township may require certain standards be met by franchisee including, but not limited to, the following:
(1) 
Produce a picture, whether in black and white or in color, that is undistorted, free from ghost images and accompanied with proper sound typical of production television receivers and, where digital services are provided, produce an undistorted digital signal.
(2) 
Transmit signals of adequate strength to produce clear pictures with clear sound at all outlets without interfering with other electrical or electronic systems or television reception.
(3) 
Maintain at all times the technical standards, regulations and guidelines as required by the Federal Communications Commission.
B. 
Rebates. Franchisee, upon subscriber request, shall credit the subscriber's account for a pro rata share of the monthly bill commensurate with the period of time a subscriber experiences an outage of one channel or more, beyond the first six hours. Franchisee shall also credit a subscriber who has e-mailed or faxed the Township and the Township has forwarded such notice to the franchisee.
C. 
Performance testing. Franchisee shall conduct performance tests as required by the Federal Communications Commission and the franchise agreement. Such tests shall be conducted in the presence of Township consultants if requested by the CAB. The results of such tests shall be provided to the Township as specified in the franchise.
D. 
Testing necessitated by subscriber complaints. Whenever requested by the Township, franchisee shall test, analyze, and report on the performance of its cable television system at specific sites within the Township that the Township has identified as having service quality problems. Franchisee shall take corrective action on any problems found through the testing within 24 hours and shall use its best efforts to correct the problem in 48 hours. The Township may require additional tests; full or partial repeat tests, different test procedures, or tests involving a specific subscriber's terminal. Reports on such tests shall be delivered to the Township no later than 10 business days after the Township notifies franchisee to perform the test(s). The Township or its designees shall have the right to participate in said testing. The report shall include the following information: the nature of the complaints which precipitated the special tests; what cable television system component was tested; the equipment used and procedures employed in said testing; the results of such tests; and the methods by which said complaints were resolved. Said tests and analyses shall be conducted by a qualified technician who shall sign all records of the special tests and forward same to the Township with a report interpreting the results of the tests and recommending what actions should be taken. If requested by the Township, franchisee shall have a qualified engineer to review such test results. All such tests shall be at the expense of franchisee.
A. 
Basic service. Cable television basic service shall be made available to substantially all individual dwellings, residences, institutions, organizations and all other entities within the limits of the Township, in accordance with the provisions of this Part and all laws governing the rights of privacy.
B. 
Installation and service fees. Installations and service fees shall be equal for all basic service subscribers. Installation or subscriber use of cable television service which involves the retransmission of the cable signal to multiple reception points via a privately owned closed-circuit-television distribution system shall be negotiated separately by franchisee and the subscriber, except as provided for in § 13-410C.
C. 
Township ordinances. Cable, whether underground or aerial, shall be in accordance with all applicable Township ordinances or regulations.
D. 
Twenty-four-hour operation. The system shall be designed for reliable operation 24 hours per day.
E. 
Business office. Franchisee shall maintain an office within 10 miles of the Township, which shall be open to the general public during all usual business hours.
F. 
Staff, telephones and complaints. Franchisee shall have a toll-free, publicly listed telephone number. Franchisee's telephone system shall have, at a minimum, enough incoming lines and adequate staff to process incoming calls such that telephone answer time, including wait time under normal operating conditions, shall not exceed 30 seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed 30 seconds under normal operating conditions. Subscribers shall receive a busy signal less than 3% of the time. Franchisee shall have an e-mail address for receiving consumer complaints and other communications. Franchisee shall maintain a twenty-four-hour customer service staff in order to receive customer complaints.
G. 
Complaints to Township. Any subscriber who has a complaint regarding the quality of cable television service, equipment malfunctions, billings or any other matter which remains unresolved after it has been brought to franchisee's attention, may file a complaint with the Township.
H. 
Resolution of complaints to Township. Upon the filing of such a complaint, the Township shall notify franchisee and make an investigation to determine whether or not there is reason to credit the allegations. If it is determined after such investigation that there is reason to credit the allegations of the complainant, the Township shall so notify franchisee and the complainant, and shall promptly endeavor to resolve the matter by conciliation. In the event such efforts are not successful, the Township may hold a hearing, as provided in § 13-416 hereof, to determine whether franchisee has violated any provision of this Part.
I. 
Adequate repair staff. Franchisee shall maintain a repair force capable of responding to subscriber complaints and/or requests for cable television system repairs within 24 hours after the receipt of the complaint and/or request. There shall be no charge to the subscriber for this service. Franchisee shall respond to all service calls throughout the franchise area on a nondiscriminatory basis.
J. 
Nondiscrimination. Each class of subscriber service shall be offered cable television service on a uniform, nondiscriminatory basis. Franchisee shall not deny nor delay service, deny or delay access, or otherwise discriminate against subscribers, channel users or general citizens on any basis whatsoever.
K. 
Tabulation. For the purpose of selling or sharing information with third parties, franchisee shall not tabulate any test results, nor permit the use of its cable television system for such tabulation, which would reveal the commercial product performance or opinions of subscribers, members of their families or their invitees, licensees or employees without the express written consent of each and every subscriber so polled or tabulated.
L. 
New developments. In all cases where developments and subdivisions are to be constructed and to be served in whole or in part by underground power and telephone utilities, and in such areas where both utilities are to be placed underground, exclusive of all electronic cable television facilities, franchisee shall similarly install the cable television system concurrently with the installation of the underground power and telephone utilities. Accurate maps showing the location of all underground cable localities shall be kept and updated as necessary by franchisee with copies made available to the Township when requested. Such map shall be as accurate as possible and shall be referenced to curbs, monuments or other permanent references.
M. 
Line extension. Franchisee shall install cable plant and offer cable service to subscribers as specified in the franchise.
N. 
Card showing converter dial locations. Franchisee shall provide subscribers with a dial location card for all cable services:
(1) 
When the channel lineup changes;
(2) 
At the time of installation; and/or
(3) 
Upon request.
O. 
Procedure for installation. Franchisee shall abide by the following procedure for installation:
(1) 
Under normal operating conditions, the standards in this section shall be met no less than 95% of the time as measured on an annual basis. The term "normal operating conditions" means those service conditions which are within the control of franchisee. Those conditions which are not within the control of franchisee include, but are not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and severe or unusual weather conditions. These conditions which are ordinarily within the control of franchisee include, but are not limited to, special promotions, pay-per-view events, rate increases, regular peak or seasonal demand period, and maintenance or upgrade of the cable television system.
(2) 
Once a request for cable service is received, franchisee shall either set a specific appointment time or specify a four-hour time block during normal business hours, as requested by the subscriber or potential subscriber, during which franchisee's work crew shall install the new equipment to receive service. The term "normal business hours" means those hours during which most similar businesses in the community are open to serve subscribers. Franchisee may schedule installation activities outside of normal business hours for the express convenience of the subscriber.
(3) 
Unless a later date is requested by a potential subscriber, franchisee shall complete installation of service for any new subscriber within seven business days after any such request is received, where the installation is located up to 150 feet from the existing distribution system.
(4) 
For new installations, excluding locations where all utilities are underground, if a subscriber requests underground cable service, franchisee may charge the subscriber the differential between the cost of aerial and underground installation of the drop to the subscriber. This provision shall not apply where underground construction is required by Township local law or where utilities are located underground.
P. 
The format of a subscriber's bill. Franchisee shall abide by the following format requirements on subscriber's bills:
(1) 
The bill shall be designed in such a way as to present the information contained therein clearly and comprehensibly to subscribers. The bill shall include a due date and be in an easily readable font and format.
(2) 
The bill shall contain itemized charges for each category of service and equipment and any installation of equipment or facilities and monthly use thereof (together, "equipment") for which a charge is imposed (including late charges, if any), an explicit due date, the name and address of franchisee and telephone number for franchisee's office responsible for inquiries and billing, the telephone number specified by the Township for the resolution of billing disputes, and the FCC Community Unit Identifier Number. The bill shall state the billing period, amount of current billing and appropriate credits or past due balances, if any.
(3) 
Franchisee shall not charge a potential subscriber or subscriber for any service or equipment that the subscriber has not affirmatively requested by name. A subscriber's failure to refuse a cable operator's proposal to provide any service or equipment shall not be deemed to be an affirmative request for such service or equipment.
Q. 
Payment options. Franchisee shall provide all individual, residential subscribers with the option of paying for cable service by:
(1) 
Cash;
(2) 
Check;
(3) 
An automatic payment plan, where the amount of the bill is automatically deducted from a checking account designated by the subscriber; or
(4) 
By major credit card on a preauthorized basis.
R. 
Bill collection procedures. Franchisee shall adhere to the following procedure regarding billing:
(1) 
No bill shall be mailed more than 15 days prior to the date services covered by such bill commence, except in cases where a subscriber requests advance billing.
(2) 
No bill shall be due less than 30 days from the date of the mailing of the bill by franchisee to the subscriber, and a bill shall not be considered delinquent until at least 30 days have elapsed from date of mailing without receipt of payment. Late fees shall be fair and reasonable and consistent with the rate setting methodology adopted by the Federal Communications Commission, in accordance with the Cable Act. Late fees shall not unduly burden any specific subscriber or subscriber class.
(3) 
Franchisee shall not physically or electronically discontinue service for nonpayment of bills rendered for service until:
(a) 
The subscriber is delinquent in payment for service;
(b) 
Franchisee issues a separate written notice of impending discontinuance of service that clearly states the amount in arrears, the total amount required to be paid to avoid discontinuance of service, reconnection charges if applicable and the date by which such payment must be made to avoid discontinuance of service; and
(c) 
Franchisee has served such notice addressed to such subscriber at the address where the subscriber requests billing and one of the following has occurred:
[1] 
At least five days have elapsed after franchisee served such notice personally upon the subscriber;
[2] 
At least 10 days have elapsed after franchisee mailed by prepaid first-class mail such notice to the subscriber; or
[3] 
At least five days have elapsed after the subscriber either signed for or refused a certified letter containing such notice, with postage prepaid by franchisee.
S. 
Procedures for the resolution of billing disputes. Franchisee shall comply with the following procedure in resolving billing disputes:
(1) 
The billing dispute resolution procedure shall be initiated once a subscriber contacts franchisee's department which handles billing questions or the Township, orally or in writing. If the subscriber contacts the Township, the Township shall notify franchisee, by mail, by telephone or by electronic means, that the dispute resolution procedure has been initiated and franchisee shall then contact the subscriber to discuss the dispute.
(2) 
The subscriber shall not be required to pay the disputed portion of the bill until the dispute is resolved. Franchisee shall not apply finance charges, issue delinquency or termination notices; originate collection procedures for the disputed portion of the bill pending resolution of the dispute.
(3) 
Franchisee shall promptly undertake whatever review is necessary to resolve the dispute and shall notify the subscriber and, in cases where the Township has forwarded a billing complaint from a subscriber, the Township, of the results of the review and franchisee's proposed resolution of the billing dispute as soon as it is completed, but in no case later than 20 business days after receipt from the subscriber or the Township of the billing dispute, problem or complaint notification.
T. 
Subscriber equipment. Franchisee shall comply with all rules and regulations promulgated by the FCC pursuant to §§ 623 and 624A of the Cable Act (47 U.S.C. §§ 543 and 544a).
U. 
Notice of interruption of service. Except in emergencies or incidents requiring immediate action, franchisee shall use reasonable efforts to provide the Township and all affected subscribers with prior notice of scheduled service interruptions.
V. 
Outages. Following are time periods by which outages must be corrected and repairs must be made by franchisee:
(1) 
Franchisee shall maintain sufficient repair and maintenance crews so as to be able to respond to any reception problem or other service problem of either picture, or sound quality, or Internet service, including any outage except for a problem caused by an intentional, wrongful act of the subscriber or by the subscriber's own equipment which was not supplied by franchisee, promptly and in no event later than 24 hours after franchisee either receives a request for repair service or franchisee learns of a problem, and franchisee shall use its best efforts to correct such problem within 48 hours after a request for repair service or franchisee learns of a problem. For purposes of this section, "reception problem" shall constitute reception that an affected subscriber reasonably determines is unsatisfactory, unless franchisee can demonstrate that the signals transmitted to such subscriber are in compliance with the FCC's technical signal quality standards.
(2) 
Franchisee shall maintain, at all times, an adequate repair and service force in order to satisfy its obligations pursuant to Subsection V(1), above, and in cases where it is necessary to enter upon a subscriber's premises to correct any reception problem or other service problem, franchisee shall either set a specific appointment time or specify a four-hour time block during normal business hours, as requested by the subscriber or potential subscriber, during which franchisee's work crew shall work on the service problem. Franchisee may schedule service calls outside of normal business hours for the express convenience of the subscriber; provided, that franchisee's customer service representatives shall at all times endeavor to be aware of service or other problems in adjacent areas which may obviate the need to enter a subscriber's premises.
(3) 
In no event shall franchisee cancel any necessary scheduled service call after close of the business on the business day prior to the scheduled appointment. If franchisee needs to cancel a scheduled appointment, it must contact the subscriber and reschedule at a time convenient for the subscriber.
W. 
Failure to meet time periods may be excused. Franchisee's failure to correct outages or to make repairs within the stated time periods shall be excused in the following circumstances:
(1) 
If franchisee could not obtain access to the subscriber's premises when such access is necessary to correct the problem.
(2) 
If the Township agrees with franchisee that correcting such outages or making such repairs was not reasonably possible within the allotted time period.
X. 
No charge for repair service. Franchisee shall not impose any fee or charge any subscriber for any service call to his or her premises to perform any repair or maintenance work on franchisee's equipment.
Y. 
Records of complaints, repair service requests, and outages. Franchisee shall keep records showing all: requests for repair service; complaints or requests that generate a work order or written response; and outages. Franchisee's records shall contain, at a minimum, the following information: the address of the affected subscriber; the date and the approximate time of the complaint or request; the date and approximate time franchisee responded; the date and approximate time service is restored; the type and the probable cause of the problem; and a description of the corrective action taken. Franchisee shall keep all such records for at least three years from the date the record is made. Upon request by the Township or the CAB, and in compliance with the Cable Act, franchisee shall produce the requested records to the designated Township office within 10 business days of the request for such records. Also, franchisee shall provide to the Township Secretary, upon request by the Township, a written summary of all such records from the past year on a quarterly basis. Quarterly dates for the provision of such written summaries are March 31, June 30, September 30 and December 31.
Z. 
Time period for the resolution of complaints. Except where another time period is required by any other provision of this section, franchisee shall make a good faith effort to resolve, as soon as practicable and in no event later than 30 business days, all complaints after they are received by franchisee.
AA. 
Notices required. Franchisee shall provide the following notices:
(1) 
Franchisee shall provide notice to all persons receiving cable service, including the Township, of any change in any fee, charge, deposit, term or condition, which notice shall be provided no later than 30 days prior to the effective date of any such change. All notices required by this section shall specify, as applicable, the service or services affected, the new rate, charge, term or condition, the effect of the change, and the effective date of the change.
(2) 
Franchisee shall provide notice, in writing, to all persons receiving cable service, including the Township, of any change in any channel assignment or in any service provided over any such channel, which notice shall be provided no later than 30 days prior to the effective date of any such change.
(3) 
As described in this section, franchisee may terminate service to any subscriber whose bill has not been paid after it becomes delinquent, so long as franchisee gives proper notice to the subscriber.
(4) 
Franchisee shall give the Township appropriate written notice of proposed construction at least 10 days prior to such construction.
(5) 
Franchisee shall provide prior notice of scheduled service interruptions to affected subscribers.
BB. 
Resubscription to cable service. Franchisee shall not refuse to serve a former subscriber whose service was terminated, so long as all past bills and late charges have been paid in full.
CC. 
Disconnect. Franchisee shall adhere to the following procedures regarding disconnection:
(1) 
If disconnection occurs at the subscriber's written or oral request, then, for billing purposes, the disconnection shall be deemed to have occurred three business days after franchisee receives the request for disconnection at franchisee's business offices unless: the disconnection in fact occurs earlier; or the subscriber requests that the disconnection be delayed beyond three days following the request for disconnection.
(2) 
Franchisee shall either set a specific appointment time or specify a four-hour time period during normal business hours, during which its work crew shall visit the subscriber's premises to disconnect service and to remove any equipment. Franchisee may schedule such service outside normal business hours for the express convenience of the subscriber.
(3) 
Franchisee shall not charge any fee for any disconnection.
DD. 
Credits. In the event applicable law or regulation permits, at any time during the term of the franchise agreement, the Township requires franchisee to retroactively decrease or "roll back" rates, fees or charges for any service provided pursuant to the franchise agreement, franchisee shall automatically provide a credit on each subscriber's bill affected by such decrease or rollback or as described by FCC regulation.
EE. 
National Cable Television Association's On-Time Customer Service Guarantee. Franchisee shall to comply with the National Cable Television Association's (NCTA) On-Time Customer Service Guarantee. The guarantee "promises on-time service calls or the customer receives $20 or such higher amount as specified from time to time by the NCTA, and on-time installation calls or the customer receives a free installation."
FF. 
Fire, etc.; free replacement. If a subscriber provides reasonable evidence that the subscriber's converter box or other cable-related franchisee-owned customer premises equipment is destroyed by fire, flood, tornado, building collapse or otherwise such that the premises are not habitable, franchisee shall refund any deposit for such equipment and shall not charge the subscriber for replacement equipment but may seek reimbursement from applicable insurance policies.
GG. 
Privacy and monitoring. Except in the case of court order or police warrant, franchisee shall not tap, monitor, or arrange for the tapping or monitoring, or permit any other person to tap or monitor, any cable, line, signal, input device, or subscriber facility for any purpose, without the written authorization of the affected subscriber. Such authorization shall be revocable at any time by the subscriber without penalty by delivering a written notice of revocation to franchisee; provided, however, that franchisee may conduct cable television systemwide or individually addressed "sweeps" solely for the purpose of verifying cable television system integrity, checking for illegal taps or billing.
HH. 
Truth in advertising. Franchisee's bills, advertising and communications to its current or potential subscribers shall be truthful and shall not contain any false or misleading statement. For the purposes of the preceding, a statement is false or misleading if it contains an untrue statement of any material fact or omits to state a material fact necessary in order to make the statements made, in the light of the circumstances under which they were made, not misleading.
II. 
Reservation. The Township reserves the right by ordinance to alter or amend the customer service and consumer protection matters set forth in this section, including adopting ordinances stricter than or covering items not presently set forth in this section. The Township agrees to meet with franchisee on the matters in question prior to taking such action, and to provide franchisee with at least 45 days' prior written notice of such action.
A. 
Township regulation. To the extent that federal or commonwealth law or regulation may now, or hereafter, authorize the Township to regulate the rates for any particular service tiers, service packages, equipment, or any other services provided by franchisee, the Township shall have the right to exercise rate regulation to the full extent authorized by law, or to refrain from exercising such regulation for any period of time, at the sole discretion of the Township.
B. 
Ability to petition. If applicable, the Township shall have the right to petition the Federal Communications Commission or other appropriate agency or organization to obtain rate regulation authority or to petition the federal body to review or regulate rates in the Township.
C. 
Rate schedule filings. Franchisee shall annually send to all persons receiving cable service, including the Township, an official rate card and a full schedule of all other subscriber and user rates and all other charges such as, but not limited to, pay TV, lease channel and other services made in connection with the cable television system; franchisee shall notify subscribers in writing at least 30 days prior to the implementation of any change in services offered, rates, charges, or terms and conditions related thereto. Any special rates for large institutions, motels, multiple-family dwelling units or any other type of subscriber shall be provided upon request. All rates shall be published and nondiscriminatory within the same general class of subscribers and must be applied fairly and uniformly to all subscribers in the franchise area for all services. Nothing contained herein shall prohibit franchisee from offering:
(1) 
Discounts to commercial and multiple-family dwelling subscribers billed on a bulk basis;
(2) 
Promotional discounts;
(3) 
Reduced installation rates for subscribers who have multiple services;
(4) 
Discount for senior citizens and/or low income residents; or
(5) 
Discounts for prepayment.
D. 
Rate regulation. Rates charged for basic and additional services shall be consistent with Federal Communications Commission regulations and in conformance with this Part. In case of a conflict, this Part shall govern unless preempted by federal or commonwealth regulations.
E. 
Promotional rates. Nothing in this Part shall prohibit the reduction or waiving of charges in conjunction with promotional campaigns for the purpose of attracting subscribers or users.
F. 
Security deposit. Franchisee shall not be permitted to charge a hardware/software security deposit fee greater than franchisee's cost of the hardware/software.
G. 
Refund on deposits. If franchisee collects a deposit on any service requested by a subscriber or user, franchisee shall provide such service within 30 days or refund within the next five days all deposits or advance charges paid for the service. This provision does not alter a franchisee's responsibility to subscribers and users under any contractual agreements separate from this Part that franchisee may have with subscribers or users or relieve franchisee of liability for penalties under this Part or damages that may accrue to the Township or any subscriber because of franchisee's failure to provide a promised service.
H. 
Termination. If a subscriber terminates basic service prior to the end of a prepaid period, a prorated portion of any prepaid subscriber service fee, using the total number of days of the prepaid period as a basis, shall be refunded to the subscriber by franchisee.
I. 
Long drop fees. In the event that a resident desires connection and franchisee determines that more than 150 feet of connecting cable is required in order to connect the resident, then franchisee shall provide to and may charge to the subscriber the additional labor and materials (above the cost of the initial 150 feet) required to connect the resident at franchisee's actual cost, upon notice of the cost to, and the agreement to pay the cost from, the subscriber.
A. 
Franchise fees. As compensation for a franchise granted pursuant to this Part, and in consideration of permission to use the public rights-of-way of the Township for the construction, operation, maintenance and reconstruction of a cable television system within the Township, franchisee shall pay annually to the Township an amount equal to 5% of a franchisee's total gross revenues from all sources attributable to the operations of franchisee or any affiliated entity within the Township each year of this Part or the maximum allowed by law, whichever is higher.
B. 
Payments to be made quarterly. The franchise fee shall be payable, at a minimum, quarterly to the Township not later than 45 days after the expiration of each calendar quarter. Quarterly computation dates are March 31, June 30, September 30 and December 31. At the time of payment of the quarterly franchise fee, franchisee shall file a complete and accurate statement of all gross revenue, as provided in § 13-419. If such payments are late, franchisee shall pay the Township interest on any such late payment at an annual rate of interest of 10% each month or part thereof that the payment is late.
C. 
Audit. The acceptance of any payment shall not be construed as an accord that the amount paid is, in fact, the owed amount, nor shall such acceptance of payment be construed as a release of any claim the Township may have for further or additional sums payable under the provisions of this Part. All amounts paid shall be subject to audit and recomputation by the Township. In the event that recomputation results in additional revenue to be paid to the Township, such amount and interest at an annual rate of 10% from the time due shall be paid to the Township within 30 days, and if such sum shall exceed 6% of the total franchise fee which the audit determines should have been paid for any calendar year, franchisee shall pay the Township's cost of auditing that calendar year as well.
A. 
Grounds for revocation. The Township reserves the right to revoke any franchise granted hereunder and rescind all rights and privileges associated with the franchise in any of the following circumstances, each of which shall represent a default and breach under this Part and the franchise agreement:
(1) 
Franchisee's default in the performance of any of the material obligations under this Part, the franchise agreement, or under such documents, contracts and other terms and provisions entered into by and between the Township and franchisee.
(2) 
Franchisee's failure to provide or maintain in full force and effect all bonds required herein.
(3) 
Franchisee's failure to maintain in full force and effect any insurance required herein.
(4) 
Franchisee's violation of any orders or rulings of any regulatory body having jurisdiction over franchisee relative to this Part or the franchise agreement.
(5) 
Franchisee's violation of any of the provisions of this Part or the franchise agreement or the practice of any fraud or deceit upon the Township or cable subscribers.
(6) 
Franchisee's construction schedule is delayed later than the schedule contained in the franchise agreement or beyond any extended date set by the Township.
(7) 
Franchisee's insolvency, inability or unwillingness to pay its debts or adjudication of bankruptcy.
(8) 
Franchisee's failure to restore service from an outage after 96 consecutive hours of interrupted service, except when approval of such interruption is obtained from the Township.
(9) 
Franchisee's misrepresentation of, or omission of, a material fact in the application for, or negotiation of the franchise agreement or any extension or renewal thereof.
(10) 
Franchisee's cessation of provision of services over the cable television system for any reason within the control of franchisee.
(11) 
Franchisee's failure to comply with the public, educational, and government access provisions of this Part or the franchise agreement.
(12) 
Any foreclosure or judicial sale of all, or any part of, the cable television system shall be considered default. Initiation of any such proceedings shall be treated as a notification of a change of control of franchisee.
B. 
Force majeure. If, by reason of force majeure, franchisee, in whole or in part, is unable to carry out its obligations hereunder, franchisee shall not be deemed in violation or default during the continuance of such inability. The term "force majeure," as used herein, shall mean the following: acts of God; acts of public enemies; orders of any kind of the government of the United States of America or of the Commonwealth of Pennsylvania or of any of their departments, agencies, political subdivisions or officials or any civil or military authority; insurrections; riots; epidemics; landslides; lightning; earthquakes; fires; hurricanes; volcanic activity; storms; floods; washouts; droughts; civil disturbances; explosions; and circumstances beyond the control of franchisee and any affiliates.
C. 
Revocation. The CAB or the Township shall notify franchisee in writing, by certified mail, return receipt requested, at its business address, of the alleged default giving rise to revocation of the franchise. Franchisee shall have 60 days from its receipt of the notice to cure the violation(s) and/or make a written response to the CAB or the Township, as the case may be. If franchisee does not respond or, if upon receipt of franchisee's response, the CAB or the Township concludes that a basis for revocation still exists, it shall notify franchisee thereof, and provide the franchisee 60 days' written notice of the time and place of a public hearing before the Township Board of Supervisors. The CAB may submit an advisory opinion to the Township Board of Supervisors prior to the date of the public hearing.
D. 
Public hearing. At the public hearing, the parties shall have the right to be represented by counsel and shall be afforded the opportunity to present evidence and cross-examine witnesses on relevant issues. Formal rules of evidence shall not apply, but irrelevant, immaterial or unduly repetitions matter may be excluded. A stenographic record of the proceedings shall be kept. A decision by a majority of the Board of Supervisors is required for revocation. Following the public hearing, the Board of Supervisors may revoke the franchise, may direct franchisee to comply within such time and manner and upon such reasonable terms and conditions as the Board of Supervisors may direct, may mitigate the revocation to a penalty in the discretion of the Board of Supervisors, or take any other action that it deems equitable and just in the circumstances. The public hearing shall be governed by the provisions of the Pennsylvania Local Agency Law, 2 Pa.C.S.A. § 552 et seq.
E. 
Removal. Upon revocation of a franchise, the Township shall have the right to require franchisee to remove, at franchisee's expense, all or a portion of the cable television system required by public necessity from all public rights-of-way within the Township.
F. 
Purchase. If the franchise is revoked in accordance with the foregoing procedures, the Township may (but shall not be required to) acquire the system at an equitable price. The Township shall have 90 days after a decision to revoke the franchise to send franchisee notice that it intends to purchase the system. If a determination of such price cannot be agreed upon, then each party shall select an appraiser and such appraiser shall select a third appraiser. The amount to be paid shall be equal to 50% of the sum of the two appraisers that are closest to each other. In the event the Township does not elect to acquire the system within 90 days of the date the franchise is revoked as provided herein, franchisee shall be entitled to secure a private purchaser of the system subject to approval by the Township. If permitted or required by the Township, franchisee may continue to operate the cable television system for a period up to 270 days after notification by the Township that the franchise will be revoked.
G. 
Effect of pending litigation. Pending litigation or any appeal to any regulatory body or court having jurisdiction over franchisee shall not excuse franchisee from the performance of its obligations under this Part or the franchise agreement. Failure of franchisee to perform such obligations because of pending litigation or petition may result in forfeiture or revocation pursuant to the provisions of this section.
Any person, firm, corporation or utility that violates or permits the violation of any provision of this Part shall be subject to a civil penalty in the amount of $600. A separate offense shall arise for each day or portion thereof that a violation exists and/or for each section of the Part violated. When the penalty imposed for violation of this Part is not voluntarily paid to the Township within 30 days of receipt of a written demand for payment, or such longer time frame agreed to in writing by the Township, the Township may initiate a civil enforcement proceeding before a Magisterial District Judge, in accordance with the Pennsylvania Second Class Township Code,[1] in which case the violator shall be liable for the penalty imposed, including daily penalties for continuing violations, plus court costs and reasonable attorney's fees incurred by the Township. The Township shall be exempt from the payment of costs in any civil case brought to enforce this Part. In addition to or in lieu of civil actions before a Magisterial District Judge, the Township may enforce this Part in an action in equity brought in the Bucks County Court of Common Pleas.
[1]
Editor's Note: See 53 P.S. § 65101 et seq.
A. 
Franchise renewal. Upon completion of the term of any franchise granted under this Part, the Township may, in its sole discretion, grant or deny renewal of the franchise of franchisee in accordance with the provisions of the Cable Act. Franchisee shall continue to own the cable television system; but shall have no right to use of public right-of-way upon the denial of the franchise renewal is revocation of the franchise. There shall be no automatic right of renewal of the franchise rights granted hereunder.
B. 
Denial of renewal. If at any time franchisee requests renewal of the franchise and the Township decides to deny such renewal; thereby rendering the franchise null and void, the Township shall have the right but not the obligation to purchase the cable television system at fair market value, determined on the basis of the cable television system valued as a going concern but with no value allocated to the franchise itself. If the franchise is revoked, the Township may purchase the cable system at an equitable price. The Township shall have 90 days after a decision to deny or revoke the franchise to send franchisee notice that it intends to purchase the system. If a determination of such costs cannot be agreed upon, then each party shall select an appraiser and such appraiser shall select a third appraiser. The amount to be paid shall be equal to 50% of the sum of the two appraisers that are closest to each other. If the Township fails, within 90 days after such decision to deny renewal of or revoke the franchise, to notify franchisee of its intention to purchase the cable television system, franchisee may secure a private purchaser for the cable television system subject to the approval of the Township and subject to Township's grant of a franchise to such purchaser or the Township may, effect a transfer pursuant to the Cable Act. If permitted by the Township, franchisee may, or the Township may require franchisee to, continue to operate the cable television system for a period up to 270 days after notification by the Township that the franchise was revoked or the renewal was denied. The Township may permit franchisee to operate the system for a longer period, if both the Township and franchisee agree in writing.
C. 
Removal. Upon denial of renewal of a franchise, the Township shall have the right to require franchisee to remove, at franchisee's expense, all or a portion of the cable television system required by public necessity from all public right-of-way within the Township.
A. 
Ongoing regulation. The Township shall exercise appropriate regulatory authority under the provisions of this Part and applicable law. This authority shall be vested in the Township Board of Supervisors and administered by the Township Board of Supervisors or their designee. The Township Board of Supervisors or their designee shall provide day-to-day administration and enforcement of the provisions of this Part and any franchise granted hereunder, and shall carry out the Township's responsibilities with regard to cable television.
B. 
Compliance. At all times during the term of the franchise agreement, franchisee shall comply with all laws, ordinances, rules or regulations of the Township, commonwealth and governments, their regulatory agencies or commissions which are now, or may be applicable to the construction and operation of the cable television system.
C. 
Change in law or regulation. Notwithstanding any other provisions of this Part to the contrary, franchisee shall at all times comply with all laws and regulations of the Township, commonwealth and federal governments. In the event that any actions of the commonwealth, federal government or any agency thereof, or any court of competent jurisdiction upon final adjudication, substantially reduce in any way the power or authority of the Township under this Part or the franchise agreement, or if in compliance with any Township, commonwealth, or federal law or regulation, franchisee finds conflict with the terms of this Part, the franchise agreement, or any law or regulation of the Township, then as soon as possible following knowledge thereof, franchisee shall notify the Township of the point of conflict believed to exist between such law or regulation and/or the laws or regulations of the Township, this Part and the franchise agreement. The Township, at its option, may notify franchisee that it wishes to negotiate those provisions which are affected in any way by such modification in regulations or statutory authority. Thereafter, franchisee shall negotiate in good faith with the Township in the development of alternate provisions which shall fairly restore the Township. The Township shall have the right to modify any of the provisions to such reasonable extent as may be necessary to carry out the negotiated settlement.
D. 
Authority. The Township reserves the right to exercise the maximum plenary authority, as may at any time be lawfully permissible, to regulate the cable television system, the franchise agreement and franchisee. Should applicable legislative, judicial or regulatory authorities at any time permit regulation not presently permitted to the Township, the Township may without the approval of franchisee engage in any such additional regulation as may then be permissible, whether or not contemplated by this Part or the franchise agreement, including without limitation, regulation regarding franchise fees, taxes, programming, rates charged to subscribers and users, consumer protection, or any other similar or dissimilar matter.
E. 
Right of inspection of records. The Township shall have the right to inspect all books, records, test data, reports, maps, plans, financial statements, and other like materials of franchisee that are related to the regulation of the franchise agreement or this Part, at any time during normal business hours. Franchisee shall provide such records in such form as may be required by the Township upon 15 days' written notice to franchisee. Access to the aforementioned records shall not be denied by franchisee on the basis that said records contain "proprietary" information, but the Township shall treat all such proprietary information to which it is given access as confidential and not copy or disclose it. Information provided to the Township that franchisee believes is "proprietary" shall be so marked prior to providing the information to the Township. Notwithstanding the above, the Township shall be governed by the requirements of commonwealth law.
F. 
Testing. The Township shall have the right to make such tests as it shall deem necessary to ensure compliance with the terms of this Part and other pertinent provisions of the law or regulation.
G. 
Right of inspection of property. At all reasonable times, franchisee shall permit examination by any duly authorized representative of the Township of system facilities, together with any appurtenant property of franchisee situated within or without the Township.
H. 
Right of intervention. The Township shall have the right of intervention in any suit or proceeding to which franchisee is party, and franchisee shall not oppose such intervention by the Township.
I. 
Expense reimbursement to Township. Franchisee for an initial franchise or transfer shall pay the Township a sum of money which will reimburse all costs and expenses incurred by the Township in connection with the initial franchises and any transfer processes, including, but not limited to, consultant fees, attorneys' fees, publication fees, travel expenses and all other direct costs; provided, however, that the Township shall submit a detailed schedule of all such costs. Such payment shall be made within 30 days after the Township furnishes franchisee with a written statement of such expenses. Except that, if upon request for a transfer, the franchisee is in compliance with this Part and the franchise agreement, the Township shall be reimbursed for a total of $5,000 adjusted annually for increases in the Consumer Price index.
A. 
Cable Advisory Board (CAB). There are hereby established two seats representing Upper Makefield Township on the advisory board for cable television already serving Wrightstown and Upper Makefield Township, which shall be known as the "Cable Advisory Board." This Board acts as an advisory body to each of its respective municipalities on matters pertaining to cable television.
B. 
Membership. The CAB shall be composed of four members, two of whom shall be residents of Wrightstown Township and two of whom shall be residents of Upper Makefield Township. Each Township's Board of Supervisors shall have the option to appoint one alternate member, who shall not generally have voting status but may attend meetings and may vote only in place of a regular member from that Township who is absent from a meeting. Terms of members shall be for staggered two-year terms. Any vacancy shall be filled by a person chosen by the Board of Supervisors of the respective municipality for the remainder of the term. No employee of, or person with ownership interest in, a cable television franchise granted pursuant to this Part shall be eligible for membership on the Board. The chair of the Board shall be elected by the members of the Board for a term of one year. Action of the Board shall require concurrence of at least a majority of its members.
C. 
Functions. The Board shall have the following functions:
(1) 
Advise the Townships' Boards of Supervisors and review franchise applications and applications for franchise renewal, extension, and transfer.
(2) 
Initiate proceedings regarding revocation of the franchise, make initial determinations of ordinance violations, serve notice of ordinance violations and penalties on franchisee and consider complaints of any person with respect to cable service. If the CAB recommends revocation, or denial of renewal, of a franchise, it shall prepare a report to the Townships' Boards of Supervisors supporting its recommendation. The Townships' Boards of Supervisors may adopt the CAB's report and recommendation or make its own findings and conclusions with respect to whether to initiate procedures to revoke, or deny renewal, of the franchise, and whether to initiate or continue procedures or impose penalties.
(3) 
Ensure that franchisee complies with all testing requirements of the Part and franchise agreement, and require additional testing as provided for in the Part and/or franchise agreement. Review all reports provided for in the Part and/or franchise agreement. Make recommendations to the Townships' Boards of Supervisors regarding the requirement of additional tests, as provided for in this Part. CAB also has authority to review all reports submitted pursuant to this Part or the franchise agreement and to make recommendations to the Townships' Boards of Supervisors regarding same.
(4) 
Receive complaints from subscribers of cable television services, attempt to resolve disputes regarding the provision of service and make initial determinations of Part violations and serve notice of Part violations on the franchisee, in accordance with any applicable sections of this Part.
(5) 
Resolve disagreements and disputes among franchises or other types of services operating or desiring to operate within the Township(s).
(6) 
Cooperate with other municipalities and government agencies regarding development of the technology exchanges and assist Wrightstown and Upper Makefield Townships in developing access, institutional network and Internet use.
(7) 
Audit all franchisee records as required by this Part, and specify details for franchisee's preparation and filing of information additional to that required herein.
(8) 
Make an annual report to the Townships, including an account of franchise fees received and distributed, the total number of hours of utilization of public channels, and hourly subtotals for various programming categories, and a review of any plans submitted during the year by franchisee for development of new services or changes of existing services.
(9) 
Promote the usage of all public, educational and governmental access channels required in the franchise agreement. Recommend to the Townships' Boards of Supervisors the establishment of or any changes in the operating rules and regulations of all public, educational and government access channels and the programming to be selected from other municipalities to be placed on one of the government access channels. Cooperate with other municipalities on the development of regional public, educational, and government programming.
(10) 
Designate the organizations or institutions which will serve as access channel operators.
(11) 
Conduct an evaluation of the cable television system, services, customer complaints, state-of-the-art, and other areas related to compliance with the Part and the franchise agreement whenever deemed appropriate by the CAB in consultation with franchisee, upon Township approval, and utilizing outside technical consultants where necessary, which shall be paid for from franchise fees received by the Township from franchisee.
(12) 
Make recommendations to the Township regarding cable services.
(13) 
Upon request to and approval by each Township's Board of Supervisors, procure the services of a hearing officer, auditor, technical consultant or other person to assist Board members in carrying out their functions under this Part.
A. 
Disclaimer of liability. Township shall not at any time be required to pay from its own funds for injury or damage occurring to any person or property from any cause whatsoever arising out of franchisee's construction, maintenance, repair, use, operation, condition or dismantling of franchisee's cable television system or franchisee's provision of cable services. Nothing herein shall be construed to hold franchisee responsible for the Township's gross negligence.
B. 
Indemnification. Franchisee shall pay on behalf of, or indemnify and hold harmless, the Township, its employees, officers, agents and volunteers from and against any and all suits, claims, actions, damages, fees, penalties, costs of defense (including attorney fees, expert witness fees and court costs) and liabilities arising out of franchisee's (or franchisee's officers, employees, agents, volunteers or subcontractors) performance, failure to perform, error, omission, negligence of default under the terms of its franchise or other contracts. The indemnification and hold harmless provisions of this Part and the franchise agreement shall survive the termination or expiration of the franchise for any claims arising during the term of the franchise agreement or during the removal of the cable system from the rights-of-way.
C. 
Commercial general liability insurance. Franchisee shall maintain and by its acceptance of this Part specifically agrees that it will maintain throughout the terms of this Part liability insurance insuring the Township and franchisee with regard to all damages mentioned herein, in the minimum amounts of:
(1) 
One million dollars for property damage per occurrence.
(2) 
Two million dollars for property damage aggregate.
(3) 
Five million dollars for personal bodily injury or death to any one person.
(4) 
Ten million dollars bodily injury or death aggregate per single accident or occurrence.
D. 
Automobile liability insurance. Franchisee shall maintain, and by its acceptance of any franchise granted hereunder specifically agrees that it will maintain, throughout the term of the franchise agreement, automobile liability insurance for owned, nonowned, or rented vehicles in the minimum amount of:
(1) 
One million dollars for bodily injury and consequent death per occurrence.
(2) 
Five hundred thousand dollars for bodily injury and consequent death to any one person.
(3) 
Five hundred thousand dollars for property damage per occurrence.
E. 
Umbrella liability coverage. Umbrella liability coverage, with limits of not less than $3,000,000 per occurrence covering all work performed under this contract.
F. 
Financial security.
(1) 
Franchise agreement. Franchisee shall maintain throughout the term of its franchise financial security in the form satisfactory to the Township Solicitor and in an amount specified in the franchise agreement or satisfactory to the Township Engineer. Such security shall ensure that franchisee observes, fulfills and performs each term of its franchise agreement and this Part.
(2) 
Financial security prior to construction. Prior to any construction, modifications or repair in the public right-of-way, franchisee shall post financial security in the amount of 110% of the cost of restoration as determined by the Township Engineer, plus a reasonable amount for engineering, inspection, legal and administrative fees. If franchisee requires more than one year to complete the construction, modifications or repairs, the amount of financial security may be increased by 10% for each year or portion of year beyond the one-year period.
(3) 
Types of financial security. The following shall be acceptable financial security: cash escrow, performance or construction bond in a form and with a surety acceptable to the Township, or a letter of credit posted with a financial institution with offices in Bucks County, Pennsylvania.
G. 
Township surety approval. The insurance policies and financial securities obtained by franchisee in compliance with this section shall be approved by the Township as to form and shall be in compliance with this Part. Franchisee shall be responsible for filing all required certificates of insurance policies and financial security with the Township Secretary.
H. 
Expenses. All expenses of the above-noted insurance and financial surety shall be paid by franchisee.
I. 
Insurance policies. The insurance policies mentioned herein shall contain an endorsement stating that the policies are extended to cover liability assumed by franchisee under the terms of this Part and shall contain the following endorsement:
(1) 
The insurance policy may not be cancelled, terminated or reduced unless 60 days' advance written notice is served upon the Township Secretary by registered mail.
(2) 
Upper Makefield Township is an additional or coinsured under this policy of insurance.
(3) 
Cancellation or reduction of any insurance required herein shall be considered a default of franchisee's obligations under this Part and the franchise agreement and subjects franchisee to revocation of the franchise as provided in § 13-412.
J. 
No limitation on liability. Neither the provisions of this Part nor any insurance accepted by the Township pursuant hereto, nor any damages recovered by the Township thereunder, shall be construed to excuse faithful performance by franchisee or limit the liability of franchisee under the franchise agreement issued hereunder or for damages, either to the full amount of the financial security or otherwise.
K. 
Hold harmless. All contractual liability insurance policies maintained pursuant to this Part or the franchise agreement shall include the provision of the following hold harmless clause:
Franchisee agrees to indemnify, save harmless and defend the Township, its officials, agents, servants, and employees, and each of them against and hold it and them harmless from any and all lawsuits, claims, demands, liabilities, losses and expenses, including court costs and reasonable attorney's fees for or on account of any injury to any person, or any death at any time resulting from such injury, or any damage to any property, which may arise or which alleged to have arisen out of or in connection with franchisee's installation, operation, maintenance or repair of the cable television system and/or copyright infringements and/or other damages arising from the Township's grant of this nonexclusive franchise and is caused, in whole or in part, by a negligent act or omission of franchisee, its subcontractors or anyone directly or indirectly employed by any of them or anyone for whose act any of them may be liable, regardless of whether or not it is caused in part by party indemnified hereunder and whether or not the act or omission complained of is authorized or prohibited by this Part and/or the franchise granted hereunder; excepting when the party indemnified hereunder acts in a grossly negligent manner.
A. 
FCC regulations. Franchisee shall comply with the present and future rules and regulations of the Federal Communications Commission in connection with and relating to the operation of its cable television system and shall provide the access channels as specified in the franchise agreement.
B. 
Access equipment. Franchisee shall provide access equipment, facilities, and services as provided in the franchise agreement.
C. 
Content. Except as provided by federal law, franchisee shall in no way restrict the content or message of any program presented over any of the access channels. There are, however, subjects which are specifically prohibited by this Part from being distributed, telecast and/or cablecast via the cable television system. The following material(s) are specifically prohibited from being distributed, telecast and/or cablecast on any and all access channels by access users:
(1) 
Any advertising material designed to promote the sale of commercial products or services, including advertising by or on the behalf of candidates for public elective office.
(2) 
Any lottery information, gift enterprise or similar scheme, offering prizes dependent in whole or in part upon lot or chance, or any list of prizes drawn or awarded by means of any such lottery, gift enterprise or similar scheme, whether such list contains any part or all of such prizes, or similar scheme if, in connection with such programs, a prize consisting of money or an item of value is awarded to any person whose selection is dependent in whole or in part upon lot or chance, if as a condition of winning or competing for such prize, such winner or winners are required to furnish any money or item of value or are required to have in their possession any product sold or manufactured, furnished or distributed by a sponsor of any program transmitted via the cable television system.
(3) 
Any material that is obscene or otherwise unprotected by the First Amendment.
D. 
Prohibited material. In accordance with the Cable Act, franchisee shall refuse to distribute via the cable television system access programming or leased channel programming that is obscene or otherwise unprotected by the United States Constitution.
E. 
Clearances. All users of any and all access channels shall be responsible for all necessary and appropriate arrangements with, and shall obtain all appropriate clearances from broadcast stations, networks, sponsors, music licensing organizations, performers, representatives, any and all other persons, natural and otherwise, as may be necessary to transmit their program material over the cable television system.
F. 
Access regulations. The CAB shall have the authority to approve the access rules and regulations for all access channels and to designate the organizations or institutions which will serve as access channel operators.
G. 
Cable in the classroom. Franchisee shall provide "Cable in the Classroom" and guides to the schools in Township served by franchisee, free of charge, to the extent available to franchisee.
A. 
Reports. Franchisee shall submit written reports to the CAB upon the request of the Township, which shall include, but not be limited to:
(1) 
Annual statement of income certified by a financial officer of franchisee or CPA. The annual statement of income shall be delivered to the Township no later than 30 days after request by the Township.
(2) 
Annual list of officers and members of the Board of a franchisee and the parent corporation, a consolidated financial statement, and annual report of franchisee and parent corporation. These documents shall be delivered to the Township no later than 30 days after request by the Township.
(3) 
A quarterly summary of all: requests for repair service; complaints or requests that generate a work order or written response; and outages. Such summary to include the following information: the name and address of the affected subscriber; the date and the approximate time of the complaint or request; the date and approximate time franchisee responded; the date and approximate time service is restored; the type and probable cause of the problem; the names of franchisee's employees who took the corrective action(s); and a description of the corrective action taken. If requested, the quarterly summaries shall be delivered to the Township on May 15 for the quarter ending March 31, August 15 for the quarter ending June 30, November 15 for the quarter ending September 30 and February 15 for the quarter ending December 31.
(4) 
Quarterly, the number of subscribers at each level of service. Report shall be delivered to the Township on May 15 for the quarter ending March 31, August 15 for the quarter ending June 30, November 15 for the quarter ending September 30 and February 15 for the quarter ending December 31.
(5) 
Copies of franchisee's proof of performance measurement and signal leakage measurements and compliance within 30 days of request and completion of the tests.
(6) 
Upon request prior to transfer or renewal, a financial statement including a statement of income, a balance sheet, and a statement of sources and applications of funds.
B. 
Records retention.
(1) 
Financial records. Franchisee shall retain all records related to franchise fees throughout the franchise term and for three years thereafter, unless a shorter term is designated in the franchise agreement.
(2) 
Records of complaints, repair service requests and outages. Franchisee shall keep all records relating to all: requests for repair service; complaints or requests that generate a work order or written response; and outages; for at least three years from the date the record is made. Upon request by the Township or CAB, franchisee shall produce the requested records to the designated Township office within 10 business days of the request for such records.
(3) 
Other records. Franchisee shall retain all other records for a period of five years, unless a shorter period is designated herein or in the franchise agreement.
C. 
Additional reports.
(1) 
Insurance and securities certificate. Annual certificates of insurance and financial securities required by this Part to be provided to the Township Secretary. The certificates of insurance and financial securities shall be delivered to the Township no later than 30 days after the effective date of the franchise agreement entered into between franchisee and the Township.
(2) 
Franchise fee reports.
(a) 
At the time of payment of the quarterly franchise fee, franchisee shall file a summary of franchisee fees, also known as a franchise fee statement, itemized by source or category of revenue, of all gross revenue derived within the Township during the period for which the quarterly franchise fee payment is made, in substantially the format specified in the franchise agreement. The franchise fee statement shall be verified by a financial representative of the franchisee and shall cover the following periods and be due on a quarterly basis as follows:
Quarter
Due Date
January 1 to March 31
May 15
April 1 to June 30
August 15
July 1 to September 30
November 15
October 1 to December 31
February 15
(b) 
Once a year, due on February 15, franchisee shall file with the Township Secretary an annual statement of income certified by a financial officer of franchisee or certified public accountant.
(3) 
Technical test results. Results of tests required by Township within 10 business days of the date the Township notifies franchisee to perform such test.
(4) 
Upon request, franchisee shall prepare and furnish to the Township at the times and in the form reasonably prescribed by the Township, such additional reports with respect to its operation, affairs, transactions or property, as may be reasonably necessary and appropriate to the performance of any of the rights, functions or duties of the Township in connection with this Part or the franchise agreement.
D. 
Federal filings. Upon request by the Township, copies of all petitions, applications and communications submitted by franchisee to the Federal Communications Commission, Securities and Exchange Commission or any other federal or commonwealth regulatory commission or agency having jurisdiction in respect to any matters affecting franchisee's operations authorized pursuant to this Part, shall also be submitted by franchisee.
A. 
Transfer of franchise. A franchise shall not be assigned or transferred, either in whole or in part, or leased, sublet, or mortgaged in any manner, nor shall title to the cable television system be transferred, legal or equitable, or any right, interest or property therein, pass to or vest in any person without the prior written consent of the Township. Any transfer of the franchise without the prior consent of the Township shall make the franchise subject to cancellation.
B. 
Transfer of ownership. Franchisee shall not sell, assign, transfer or dispose of 20% or greater ownership interest in franchisee or more at one time of the ownership or controlling interest in the cable television system, or 20% cumulatively over the term of the franchise agreement of such interests to a corporation, partnership, limited partnership, trust or association, or person or group of persons acting in concert without the prior written consent of Township. Every sale, transfer, or disposition of 20% or greater ownership interest as specified above in franchisee shall make the franchise subject to cancellation.
C. 
Transfer of control. Franchisee shall not change control, in whatever manner exercised, of franchisee or any parent company without the prior written consent of the Township. Every change, transfer, or acquisition of control of franchisee shall make the franchise subject to cancellation unless and until the Township shall have consented thereto.
D. 
Township approval. For the purpose of determining whether it shall consent to such change, transfer, or acquisition of the franchise or ownership or control, the Township may inquire into the legal, financial, character, technical and other public interest qualifications of the prospective transferee or controlling party, and franchisee shall provide the Township with all required information. The Township reserves the right to impose certain conditions on the transferee as a condition of the franchise to ensure that the transferee is able to meet existing requirements of this Part and the franchise agreement requirements. If the Township has not taken action on franchisee's request for transfer within 120 days or other period of time as required by federal law, consent by the Township shall be deemed given, unless the requesting party and the Township agree to an extension of time.
E. 
No waiver of Township property rights. The consent or approval of the Township or any other public entity to any transfer of franchisee shall not constitute a waiver or release of the rights of the Township in and to the public property or public right-of-way, and any transfer shall, by its terms, be expressly subordinate to the terms and conditions of this Part and the franchise agreement.
F. 
Purchase price. Based upon public information, the Township reserves the right to review the purchase price of any transfer or assignment of the cable television system.
G. 
Signatory requirement. Any approval by the Township of transfer of ownership or control of the franchise or franchisee shall be contingent upon the prospective transferee agreeing in writing to be bound by the terms and conditions of this Part and the franchise agreement.
H. 
Default notification. Any foreclosure or judicial sale of all, or any part of, the cable television system shall be considered default. Initiation of any such proceedings shall be treated as a notification of a change of control of franchisee.
I. 
Receiver. The Township Board of Supervisors shall have the right to cancel franchisee's franchise 120 days after the election or appointment of a receiver or trustee to take over and conduct the business of franchisee, whether in receivership, reorganization, bankruptcy or other action or proceedings, unless such receivership or trusteeship shall have vacated prior to the expiration of the 120 days, or unless:
(1) 
Within 120 days after the election or appointment, such receiver or trustee shall have fully complied with all provisions of this Part and remedied all defaults thereunder; and
(2) 
Within said 120 days, such receiver or trustee shall have executed an agreement, duly approved by the court having jurisdiction in the premises, whereby such receiver or trustee assumes and agrees to be bound by each and every provision of this Part.
A. 
Invitation of applications for an initial franchise; public notice of "request for proposals. The Township may invite applications for a cable television franchise by means of a public notice advertising the availability of its "request for proposals."
(1) 
The public notice shall contain, but need not be limited to:
(a) 
A description of the franchise area which is sought.
(b) 
A statement that a formal "request for proposals" is available to prospective applicants from a Township official whose name, address, and telephone number are specified.
(c) 
A statement that applications for the franchise must be submitted in writing in the form and manner specified in the "request for proposals" no later than a certain day.
(d) 
A statement that all applications will be made available for public inspection during normal business hours at a specified location.
B. 
Application request. At any time, a person may request an application for a franchise from the Township for a cable television franchise.
C. 
Request for proposals. Prior to inviting any applications for any cable television franchise, the Township shall prepare a "request for proposals" that shall contain, but need not be limited to, the following:
(1) 
A description of the cable television system and services desired by the Township, including any cable television system specifications established by the Township.
(2) 
A statement specifying the form that all applications shall follow.
(3) 
A statement indicating the amount of the application fee (if any) to be submitted with the application, and the manner in which such fee is to be submitted.
(4) 
A statement that all applications must contain the information required by the "request for proposal."
(5) 
The closing date for the submission of applications.
(6) 
The name, address, and telephone number of the Township official(s) who may be contacted for further information.
D. 
Franchise application. Any applicant for a franchise shall complete the Township's request for proposal and provide the information required therein.
E. 
Requirement for public hearing on reasonable notice. The Township shall conduct a public hearing prior to awarding or denying any cable television franchise. The hearing shall be preceded by reasonable notice to each of the franchise applicants and to the public, and shall be conducted by the Township in accordance with the following procedures:
(1) 
There shall be an agenda for the hearing which shall specify the proposal(s) to be considered at the hearing.
(2) 
Every person who has applied for a cable television franchise shall appear at the hearing either in person or by authorized representative. The application of any applicant not so appearing shall not be further considered, except for good cause shown.
(3) 
All persons shall be given opportunity to participate in the hearing, but nothing contained herein shall limit the power of the presiding officer to establish reasonable time limits and otherwise limit repetitive statements or questions.
(4) 
The notice of hearing shall:
(a) 
Conform to all relevant commonwealth and local laws and ordinances.
(b) 
Describe the agenda to be considered at the public hearing.
(c) 
Indicate that copies of all franchise applications are available for public inspection during normal business hours at a place to be specified in the notice.
F. 
Township discretion. As allowed by law, the Township, at its discretion, may reject any application for a franchise. In awarding a franchise, the Township shall allow the applicant's cable television system a reasonable period of time to become capable of providing cable service to all households in the franchise area; may require adequate assurance that the cable operator will provide adequate public, educational, and governmental access channel capacity, facilities, financial support or institutional network facilities; and may require adequate assurance that the cable operator has the financial, technical, or legal qualifications to provide cable service.
A. 
Commonwealth and federal law and regulation. This document hereby incorporates by reference all orders, rules and/or regulations of the Federal Communications Commission or other federal or commonwealth agencies applicable to a cable television system and such other orders, rules and/or regulations as any such agency or agencies may from time to time adopt. Such regulations shall be a part of this document as though the same were fully set forth at length herein. In the event any such agency ceases to exist or revokes any applicable orders, rules and/or regulations, said orders, rules and/or regulations shall continue to apply to franchisee and this ordinance document unless also revoked by the Township of Upper Makefield. In the event any such agency ceases to exist, the Township of Upper Makefield shall be the agency to which application should be made for any required approval or certification.
B. 
Television. If franchisee, or any subsidiary, parent or affiliate corporation of franchisee is engaged in the business or activity of selling, leasing, repairing or installing television sets or radio receivers, cameras, audio or videotape machines, microphones, control boxes, modulators or other television production equipment utilized by users or subscribers in the operation of any cable television system, franchisee shall not condition cable television service or the continuation thereof or usage of access facilities on a subscribers purchase or lease of, or failure to lease or purchase, any of such services or equipment.
C. 
Precedence. This Part shall take priority over other ordinances, acts or statutes regulating cable television unless such ordinance, act or statute specifically preempts regulation by Townships of the Second Class. To the extent permissible by rules of statutory construction, this Part shall be construed to supplement and/or implement any other statute, act or regulation by any other agency regarding the provision of cable television services either heretofore or hereafter enacted.
D. 
Effective date conditions. Any franchise agreement entered into pursuant to this Part shall become effective as specified in the franchise agreement.
E. 
Consent of the parties. Where consent of either party hereto is required, it is deemed to be the intention of the parties in each case that neither party may unreasonably withhold such consent.
F. 
Cable Act. This Part is subject to the provision of the Cable Communications Policy Act of 1984, as amended.
G. 
Compliance with federal nondiscrimination laws. Franchisee shall comply at all times with all other applicable federal, commonwealth and local laws and regulations, and all executive and administrative orders and rates relating to nondiscrimination which are hereby incorporated and made part of this Part by reference.