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Otero County, NM
 
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Table of Contents
Table of Contents
The Otero County Fire Districts were created and established by the Otero County Commission for the purposes of providing necessary fire, rescue and emergency medical services for the residents of and visitors to Otero County. The Fire and EMS Districts shall act in accordance with all applicable federal, state and local laws and ordinances. The purpose of this Volunteer Firefighter/EMS Standards Policy (hereafter referred to as "document") is to establish consistent, basic policies and practices concerning relations between Otero County and its volunteer fire and EMS personnel (hereafter referred to as "volunteers"). This document further establishes the procedures available to volunteers to hear their grievances with respect to improper promotions, demotions, suspensions and expulsions, and provide the method by which a hearing officer is chosen to hear grievances. Provisions of the document shall apply to all County volunteers except as provided herein.
Definite rules and regulations cannot be readily formulated for every possible problem and situation. This document serves as a general basis and guide for the proper, efficient, and effective administration of personnel matters of the volunteers of Otero County. The personnel rules contained herein replace and supersede all previously issued or approved bylaws, personnel rules and regulations applicable to volunteers of Otero County.
There shall be no resolution or other action of the Board of County Commissioners or other County officials which is inconsistent with this document except by amendment of this document as required by law. This document shall not be amended without input from those affected at a work session prior to a public hearing. The Board of County Commissioners reserves the right to amend this document at its discretion.
The County shall provide a copy of this document to present volunteers and to all new volunteers with instructions to read and be familiar with all provisions of this document. Volunteers shall sign for a copy and acknowledge that they have read and understand the document.
Any individual at least 14 years of age (with parent or guardian permission if under 18) or older who is a citizen of the United States or foreign national who holds a valid visa and is a current resident of Otero County or any adjacent county is eligible to be retained or recruited by an Otero County Volunteer Fire Department, subject to compliance with the provision of this policy. Participation shall be available to all those qualified without regard to sex, race, color, creed, marital status, national origin or any other protected class.
The County Emergency Services Director shall administer the personnel policy and the terms of this document and its amendments, and all future approved operating procedures. The County Emergency Services Director may recommend to the Board of Otero County Commissioners any necessary amendments or revisions to the document as required by law, standards or at the recommendation of those affected by this policy.
The Otero County Fire Districts are fundamental to the County's ability to provide fire, rescue and emergency services to the residents of and visitors to Otero County. It shall be the mission of each County Fire District to provide the highest quality of services to the residents and visitors of Otero County. All Volunteer Fire and EMS Departments shall adhere to the provisions of this document.
In order to maintain open communication between Otero County and its volunteers and to ensure that volunteer concerns are addressed quickly and efficiently, the County will utilize the chain of command concept. It is required that a volunteer discuss concerns first with his/her immediate supervisor. If the concern cannot be handled at this level, the volunteer may request a meeting in writing with the next level supervisor, up to the Chief of his/her department. If it becomes necessary to pursue the issue beyond the Chief, the next appropriate step will be a meeting with the Otero County Emergency Services Director and as designated in Appendix A.[1]
[1]
Editor's Note: Appendix A is included as an attachment to this chapter.
It is the intent of the governing body that the sections, paragraphs, sentences, clauses and phrases of this document are severable, and if any phrase, clause, sentence, paragraph or section of the document shall be determined to be invalid for any reason, such invalidity shall not affect any of the remaining phrases, clauses, sentences, paragraphs and sections of this document.
No phrase, clause, sentence, paragraph or section of this document shall be construed to create a contractual right or give rise to any contractual rights.
Otero County is required to maintain the privacy and security of protected health information (HIPAA). HIPAA regulations will be followed in administrative activities undertaken by staff when it involves protected health information (PHI) in any of the following circumstances: health information privacy, health information security and health information electronic transmission. documents containing PHI shall not be removed from County offices. Otero County will consider any breaches in the privacy and confidentiality of PHI to be serious and any violation of this policy will result in disciplinary action, up to and including dismissal of services.
It is the intent of the governing body that the County Manager or his/her designee is hereby empowered and authorized by delegation of the power and authority of the Board of County Commissioners to enact standard operating procedures governing a broad spectrum of topics and issues which are necessary to efficiently and effectively perform the functions and services provided by Otero County. For individuals wanting to review these standard operating procedures, please contact the Otero County Emergency Services Director.
Otero County volunteer departments or organizations are hereby empowered and authorized to enact standard operating procedures (SOP) governing a broad spectrum of topics and issues which are necessary to efficiently and effectively perform the functions and services provided by their respective departments; however, Otero County will adopt a standard operating procedure with coordination of the Otero County Fire Departments for functions or duties while volunteering; these SOPs shall serve as a "minimum standard" that can be enhanced but shall not be reduced.
A. 
The following guidelines are designed to help promote a positive team attitude and an efficient, effective working environment. All personnel shall conduct themselves in an orderly and respectable manner and behave in a way that brings credit to their department. Personnel shall treat others with respect and refrain from the use of abusive, derogatory or foul language both in the station and in the public view.
B. 
Personnel shall follow all standards, rules, procedures, and policies that are normally expected in the working environment.
A. 
Personnel shall treat all department and issued equipment in such a manner so as to avoid damage and prevent loss, theft or destruction of that equipment. Any willful destruction, theft, or damage or failing to make efforts to stop such damage, theft or destruction will be grounds for disciplinary action.
B. 
Removal of County equipment or use of County equipment for personal reasons is strictly prohibited and subject to disciplinary action. County equipment shall not be removed from County property without prior consent of the Chief or Emergency Services Director. Article IX Section 14 of the Constitution of New Mexico states: "Neither the state nor any county, school district or municipality, except as otherwise provided in this constitution, shall directly or indirectly lend or pledge its credit or make any donation to or in aid of any person, association or public or private corporation or in aid of any private enterprise."