Village of Monticello, WI
Green County
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Table of Contents
Table of Contents
Article A Rates
Article B Rules and Regulations
The annual charge for public fire protection service to the Village of Monticello shall be $88,174.
This service shall include the use of hydrants for fire protection service only and such quantities of water as may be demanded for the purpose of extinguishing fires within the service area. This Service shall also include water used for testing equipment and training personnel. For all other purposes, the metered or other rates set forth, or as may be filed with the Public Service Commission, shall apply.
Effective: December 30, 2003
PSCW Authorization: 3850-AN-21
Under Wis. Stat. 196.03(3) (b), the municipality has chosen to have the utility bill the retail general service customers for public fire protection service.
This service shall include the use of hydrants for fire protection service only and such quantities of water as may be demanded for the purpose of extinguishing fires within the service area. This service shall also include water used for testing equipment and training personnel. For all other purposes, the metered or other rates set forth, or as may be filed with the Public Service Commission, shall apply.
Monthly Public Fire Protection Service Charges
5/8-inch meter
$4.05
3/4-inch meter
$4.05
1-inch meter
$10.05
1 1/4-inch meter
$15
1 1/2-inch meter
$20.10
2 inch meter
$32.20
3-inch meter
$61
4-inch meter
$101
6-inch meter
$201
8-inch meter
$322
10-inch meter
$482
12-inch meter
$643
Customers who are provided service under Schedules Mg1, Ug-1, Mgt-1, or Mz-1, shall also be subject to the charges in this schedule.
Billing: Same as Schedule Mg-1.
Effective: December 15, 2003
PSCW Authorization: 3850-AN-21
This service shall consist of unmetered connections to the main for the purpose of supplying water to private fire protection systems such as automatic sprinkler systems, standpipes, (where same are connected permanently or continuously to the mains) and private hydrants.
Monthly Demand Charges for Private Fire Protection Service
Size of Connection
Charge
2-inch
$16
3-inch
$29
4-inch
$48
6-inch
$97
8-inch
$155
10-inch
$233
12-inch
$339
Billing. Same provisions as for general service.
Service Charge
Quarterly
5/8-inch meter
$7
3/4-inch meter
$7
1-inch meter
$18
1-1/4-inch meter
$23
1-1/2-inch meter
$39
2-inch meter
$57
3-inch meter
$99
4-inch meter
$150
6-inch meter
$175
8-inch meter
$210
10-inch meter
$240
12-inch meter
$270
Volume Charge
First 13,000 gallons used each quarter
$2.76 per 1,000 gallons
Next 20,000 gallons used each quarter
$1.91 per 1,000 gallons
Next 66,000 gallons used each quarter
$1.45 per 1,000 gallons
Over 99,000 gallons used each quarter
$1 per 1,000 gallons
Billing. Bills for water service are rendered monthly and become due and payable upon issuance following the period for which service is rendered. The utility shall compute estimated monthly bills for the first two months based on the average of customer's last six months usage. The bills for the third month will be computed by deducting usage for the first two months from the regular quarterly meter reading. A late payment charge of 1% will be added to bills not paid within 20 days of issuance. This late payment charge will be applied to the total unpaid balance for utility service, including unpaid late payment charges.
This late payment charge is applicable to all customers. The utility customer may be given a written notice that the bill is overdue no sooner than 20 days after the bill is issued. Unless payment or satisfactory arrangement for payment is made within the next 10 days, service may be disconnected pursuant to Chapter PSC 185, Wis. Adm. Code.
Combined Metering. Volumetric meter readings will be combined for billing if the utility for its own convenience places more than one meter on a single water service lateral. Multiple meters placed for the purpose of identifying water not discharged into the sanitary system are not considered for utility convenience and shall not be combined for billing. Meter readings from individually metered separate service laterals shall not be combined for billing purposes.
Buildings used in the same business, located in the same parcel and served by a single lateral may have the customer's water supply piping installed to a central point so that the volume can be metered in one place.
Where the utility cannot immediately install its water meter, service may be supplied temporarily on an unmetered basis. Such service shall be billed at the rate of $18.04 per billing period. This rate shall be applied only to single-family residential and small commercial customers and approximates the cost of 4,000 gallons of water per billing period under Schedule Mg-1. If it is determined by the utility that usage is in excess of 4,000 gallons of water per billing period, an additional charge per Schedule Mg-1 will be made for the estimated additional usage.
Billing: Same as Schedule Mg-1.
Water service supplied to municipal buildings, school, sewer treatment plants, etc. shall be metered and the regular metered service rate applied.
Water used on an intermittent basis for flushing sewers, street sprinkling, flooding skating rinks, drinking fountains, etc., shall be metered where meters can be set to measure the service. Where it is impossible to measure the service, the superintendent shall estimate the volume of water used based on the pressure, size of opening and period of time water is allowed to be drawn. The estimated quantity used shall be billed at the rate of $1.91 per 1,000 gallons.
Seasonal customers[1] shall be served at the general service rate (Schedule Mg-1) except that each customer served under this rate shall pay an annual seasonal service charge equal to 12 times the applicable monthly service charge. Water use in any billing period shall be bills at the applicable volume schedule in Mg-1 and the charge added to the annual seasonal service charge.
Further, if service has been disconnected, a charge under Schedule R-1 is applied at the time of reconnection.
[1]
Seasonal customers are general service customers whose use of water is normally for recurring periods of less than one year.
For single-family and small commercial buildings apply the unmetered rate in Schedule Ug-1.
For large commercial, industrial or multiple apartment buildings, a temporary metered installation shall be made and general, metered rates in Schedule Mg-1 shall apply.
During Normal Business Hours
After Normal Business Hours
Reinstallation of meter, including valving at curb stop
$30
$45
Valve turned on at curb stop
$25
$37.50
Note: No charge for disconnection.
Subdivision developers shall be responsible, where the main extension has been approved by the utility, for the water service lateral installation costs from the main through the curb stop and box.
When the cost of a utility main extension is to be collected through assessment by the municipality, the actual average water lateral installation costs from the main through the curb stop or box shall be included in the assessment of the appropriate properties.
The initial water service lateral(s), not installed as part of a subdivision development or an assessable utility extension, will be installed from the main through the curb stop and box by the utility, for which the actual costs will be charged.
All bulk water supplied from the water system through hydrants or other connections shall be metered, or at the direction of the utility, estimated. Utility personnel or a utility approved party shall supervise the delivery of water.
Bulk water sales are:
1.
Water supplied to a tank truck or from a hydrant for the purpose of extinguishing fires outside the utility's immediate service area.
2.
Water supplied by tank truck or from a hydrant for purposes other than extinguishing fires such as irrigation or the filling of swimming pools; or,
3.
Water supplied from hydrants or other temporary connections for general service type applications. (Water supplied for construction purposes - see Schedule Mz-1)
A charge for the volume of water used will be billed to the party using the water at $2.76 per 1,000 gallons used. A service charge, in addition to the volumetric charge will be $25.
A deposit for the meter and/or valve will be required. The deposit shall be $35 and will be refunded upon return of the utility's equipment. Damaged or lost equipment will be repaired or replaced at the customer's expense.
If a customer requests the installation of an additional meter to receive credit for clear water not discharged into the sanitary system, or if a sewerage service customer who is not a customer of the water utility requests the installation of a meter to determine the volume of sewerage discharges into the sanitary system, the utility shall furnish and install this additional meter. This rate shall be applied only to single-family residential and small commercial customers. A rental fee shall be charged for the use of this meter and the following rates shall apply. Billing period shall be the same as in Schedule Mg-1.
5/8 inch meter
$3.15 per billing period
3/4 inch meter
$3.15 per billing period
1 inch meter
$4.80 per billing period
1 1/4 inch meter
$6 per billing period
1 1/2 inch meter
$7.50 per billing period
Initial installation meter charge shall be $30.
A remote register meter attachment will be installed upon request of a customer for such installation. Where the register is to be attached to the outside of the building in which the meter is located, the customer will be charged for each meter attachment at the rate set forth below.
Should the utility change its entire system to remote register meters subsequent to installation of a remote register for which a charge was made, the amount paid, less $1 for each year of service exclusive of any charge for excess wire installation, will be refunded to the then owner of the premises.
Rate: Each remote register - $31
Effective: March 30, 2001
PSCW Authorization: 3850-WR-104
All persons now receiving a water supply from the Village of Monticello water utility, or who may hereafter make application therefor, shall be considered as having agreed to be bound by the rules and regulations as filed with the Public Service Commission of Wisconsin.
(a) 
Application for water service shall be made in writing on a form furnished by the water utility. The application will contain the legal description of the property to be served, name of the owner, the exact use to be made of the service, and the size of the supply pipe and meter desired. Note particularly any special refrigeration and/or air-conditioning water-consuming appliances.
(b) 
Service will be furnished only if:
(1) 
Premises have a frontage on a properly platted street or public strip in which a cast iron or other long-life water main has been laid, or where property owner has agreed to and complied with the provisions of the utility's filed main extension rule.
(2) 
Property owner has installed or agrees to install a service pipe from the curb line to the point of use, and laid not less than six feet below the surface of an established or proposed grade, and according to utility's specification, and
(3) 
Premises have adequate piping beyond metering point.
(c) 
The owner of a multi-unit dwelling has the option of being served by individual metered water service to each unit. The owner, by selecting this option, is required to provide interior plumbing and meter settings to enable individual metered service to each unit and individual disconnection without affecting service to the other units. Each meter and meter connection will be a separate water utility customer for the purpose of the filed rules and regulations.
(d) 
No division of the water service of any lot or parcel of land shall be made for the extension and independent meterage of the supply to an adjoining lot or parcel of land. No division of a water supply service shall be made at the curb for separate supplies therefrom for two or more separate premises having frontage on any street or public service strip whether owned by the same or different parties.
(e) 
The Utility may withhold approval of any application wherein full information of the purpose of such supply is not clearly indicated and set forth by the applicant property owner.
(a) 
The minimum service contract period shall be one year unless otherwise specified by special contract or in the applicable rate schedule. Where the Utility service has been disconnected at the customer's request prior to expiration of his minimum contract period, a reconnection charge shall be made, payable in advance, when the customer requests reconnection of service. See Schedule R-1 for applicable rate. The minimum contract period is renewed with each reconnection.
(b) 
A reconnection charge shall also be required from customers whose services are disconnected (shut off at curb stop) because of nonpayment of bills when due. (See Schedule R-1 for applicable rate.)
(c) 
If reconnection is requested for the same location by any member of the same family, or if a place of business, by any partner or employee of the same business, it shall be considered the same customer.
An applicant for temporary water supply on a metered basis shall make and maintain a monetary deposit for each meter installed as security for payment for use of water and for such other charges which may arise from the use of the supply. A charge shall be made for setting the valve and furnishing and setting the meter. See Schedule BW-1 for applicable rates.
(a) 
When water is requested for construction purposes, or for filling tanks or other such uses, an application shall be made to the Utility, in writing, upon, giving a statement of the amount of construction work to be done, or the size of the tank to be filled, etc. Payment for the water for construction may be required in advance at the scheduled rates. The service lateral must be installed inside the building before water can be used. No connection with the service lateral at the curb shall be made without special permission from the Utility.
(b) 
In no case will any employee of the utility turn on water for construction work unless the contractor has obtained permission from the water utility. Upon completion of the construction work, the contractor must return the original permit to the Utility, together with a statement of the actual amount of construction work performed.
(c) 
Consumers shall not allow contractors, masons or other persons to take water from their premises without permission from the water utility. Any consumer failing to comply with this provision may have water service discontinued and will be responsible for the cost of the estimated volume of water used.
(a) 
In cases where no other supply is available, permission may be granted by the water utility to use a hydrant. No hydrant shall be used until it is equipped with a sprinkling valve. In no case shall any valve be installed or moved except by an employee of the water utility.
(b) 
Before a valve is set, payment must be made for its setting and for the water to be used at the scheduled rates. See Schedule BW-1 for deposits and charges. When the customer has finished using the hydrant, he must notify the water utility to that effect.
Any person who shall, without authority of the water utility, allow contractors, masons, or other unauthorized persons to take water from their premises, operate any valve connected with the street or supply mains, or open any fire hydrant connected with the distribution system, except for the purpose of extinguishing fire, or who shall wantonly damage or impair the same shall be subject to a fine as provided by municipal ordinances. Permits for the use of hydrants apply only to such hydrants as are designated for the specific use.
All moneys deposited as security for payment of charges arising from the use of temporary water supply on a metered basis, or for the return of a sprinkling valve wheel or reducer, if the water is used on an unmetered basis, will be refunded to the depositor on the termination of the use of water, the payment of all charges levied against the depositor, and the return of the wheel and reducer.
(a) 
No water service shall be laid through any trench having cinders, rubbish, rock or gravel fill, or any other material which may cause injury to or disintegration of the service pipe, unless adequate means of protection are provided by sand filling or such other insulation as may be approved by the water utility. Service laterals passing through curb or retaining walls shall be adequately safeguarded by provision of a channel space or pipe casing, not less than twice the diameter of the service connection. The space between the service pipe and channel or pipe casing shall be filled and lightly caulked with an oakum, mastic cement, or other resilient material, and made impervious to moisture.
(b) 
In backfilling the pipe trench, the service lateral must be protected against injury by carefully hand tamping the ground filling around the pipe. There should be at least six inches of ground filling over the pipe, free from hard lumps, rocks, stones, or other injurious material.
(c) 
All water service laterals shall be of undiminished size from the street main into the point of meter placement. Beyond the meter outlet valve, the piping shall be sized and proportioned to provide, on all floors, at all times, an equitable distribution of water supply for the greatest probable number of fixtures or appliances operating simultaneously.
(a) 
The service lateral from the main to and through the curb stop will be maintained and kept in repair and when worn out, replaced at the expense of the utility. The property owner shall maintain the service lateral from the curb stop to the point of use.
(b) 
If a consumer fails to repair a leaking or broken service pipe from curb to point of metering or use within such time as may appear reasonable to the water utility after notification has been served on the consumer by the water utility, the water will be shut off and will not be turned on again until the repairs have been completed.
See Wis. Adm. Code, Chapter PSC 185.35(6).
See Wis. Adm. Code, Chapter PSC 185.89.
(a) 
The stop box shall be located three feet inside the curb and not located in driveways or positioned under concrete at any time.
(b) 
The consumer shall protect the stop box in the terrace and shall keep the same free from dirt and other obstructions. The water utility shall not be liable for failure to locate the stop box and shut off the water in case of a leak on the consumer's premises.
Meters will be owned, furnished and installed by the water utility or a water utility approved contractor and are not to be disconnected or tampered with by the consumer. All meters shall be so located that they shall be protected from obstructions and permit ready access for reading, inspection, and servicing, such location to be designated or approved by the water utility. All piping within the building must be supplied by the owner. Where additional meters are desired by the owner, the owner shall pay for all piping. Where applicable, see Schedule Am-1 for rates.
(a) 
Meters will be repaired by the water utility, and the cost of such repairs caused by ordinary wear and tear will be borne by the water utility.
(b) 
Repair of any damage to a meter resulting from the carelessness of the owner of the premises, his agent, or tenant, or from the negligence of any one of them to properly secure and protect same, including any damage that may result from allowing a water meter to become frozen or to be injured from the presence of hot water or steam in the meter, shall be paid for by the customer or the owner of the premises.
(a) 
Where the original service piping is installed for a new metered customer, where existing service piping is changed for the customer's convenience, or where a new meter is installed for an existing unmetered customer, the owner of the premises at his/her expense shall provide a suitable location and the proper connections for the meter. The meter setting and associated plumbing shall comply with the water utility's standards. The water utility should be consulted as to the type and size of the meter setting.
The water may only be turned on for a customer by an authorized employee of the water utility. Plumbers may turn the water on to test their work, but upon completion must leave the water turned off.
(a) 
Where the water utility is unable to read a meter, the fact will be plainly indicated on the bill, and either an estimated bill will be computed, or the minimum charge applied. The difference shall be adjusted when the meter is again read, that is, the bill for the succeeding billing period will be computed with the gallons or cubic feet in each block of the rate schedule doubled and credit will be given on that bill for the amount of the bill paid the preceding period.
Only in unusual cases or where approval is obtained from the customer shall more than two consecutive estimated bills be rendered.
(b) 
If the meter is damaged (see Surreptitious Use of Water) or fails to operate, the bill will be based on the average use during the past year, unless there is some reason why the use is not normal. If the average use cannot be properly determined, the bill will be estimated by some equitable method.
See Wis. Admin. Code, PSC 185.33.
See Wis. Adm. Code, PSC 185.77.
During reasonable hours any officer or authorized employee of the utility shall have the right of access to the premises supplied with service, for the purpose of inspection or for the enforcement of the utility's rules and regulations. Whenever appropriate, the water utility will make a systematic inspection of all unmetered water taps for the purpose of checking waste and unnecessary use of water.
When premises are to be vacated, the water utility shall be notified in writing at once, so that it may remove the meter and shut off the supply at the curb stop. The owner of the premises shall be liable for prosecution for any damage to the water utility's property.
(a) 
New residential service. The utility may require a cash deposit or other guarantee as a condition of new residential service if, and only if, the customer has an outstanding account balance with the utility which accrued within the last six years, and which at the time of the request for new service remains outstanding and is not in dispute.
(b) 
Existing residential service. The utility may require a cash deposit or other guarantee as a condition of continued service if, and only if, either or both of the following circumstances apply:
(1) 
Service has been shut off or discontinued within the last 12 months for violation of these rules and regulations or for nonpayment of a delinquent bill for service which is not in dispute.
(2) 
Credit information obtained by the company subsequent to the initial application indicates that the initial application for service was falsified or incomplete to the extent that a deposit would be required under these rules and regulations.
(c) 
Commercial and industrial service. If the credit for an applicant for commercial or industrial service has not been established to the satisfaction of the utility, he may be required to make a deposit or otherwise guarantee to the utility payment of bills for service.
(d) 
Conditions of deposit. See Wis. Adm. Code, Chapter PSC 185.36(4).
(e) 
Refund of deposits. The utility shall review the payment record of each residential customer with a deposit on file at not less than 12 month intervals and shall not require or continue to require a deposit unless a deposit could be required under the conditions stated above.
In the case of a commercial or industrial customer the utility shall refund the deposit after 24 consecutive months of prompt payment if the customer's credit standing is satisfactory to the company. Payment shall be considered "prompt" if it is made prior to notice of disconnection for nonpayment of a bill not in dispute. Any deposit or portion thereof refunded to a customer shall be refunded by check unless both the customer and the company agree to credit the regular bill or unless service is terminated, in which case the deposit with accrued interest shall be applied to the final bill and any balance returned to the customer promptly.
(f) 
Other conditions. A new or additional deposit may be required upon reasonable written notice of the need therefor if such new or additional deposit could have been required under the circumstances when the initial deposit was made. Service may be refused or disconnected for failure to pay a deposit request as provided in the rules. When service has been disconnected for failure to make a deposit, or for failure to pay a delinquent bill, or for failure to comply with the terms of a Deferred Payment Agreement, and satisfactory arrangements have been made to have service restored, a reconnection charge as specified elsewhere in these rules, shall be paid by the customer as a condition to restoration of service.
(g) 
Guarantee contracts.
(1) 
The utility may accept, in lieu of a cash deposit, a contract signed by a guarantor satisfactory to the company, whereby payment of a specified sum not exceeding the cash deposit requirement is guaranteed. The term of a guarantee contract shall be two years, but shall automatically terminate after the customer has closed his account, or at the guarantor's request upon 30 days' written notice to the utility.
(2) 
Upon termination of a guarantee contract or whenever the company deems same insufficient as to amount or surety, a cash deposit or a new or additional guarantee may be required upon reasonable written notice to the customer. Service to any customer who fails to comply with these requirements may be refused, or upon 10 days' written notice, disconnected.
(3) 
The utility shall mail the guarantor copies of all disconnect notices sent to the customer whose account he has guaranteed unless the guarantor waives such notice in writing.
(4) 
In lieu of a cash deposit or guarantee, an applicant for new service who has an outstanding account accrued within the last six years with the utility shall have the right to receive service from the company under a Deferred Payment Agreement as provided in these Rules and Regulations for the outstanding account balance.
(a) 
Reasons for disconnection. Service may be disconnected or refused for any of the following reasons:
(1) 
Failure to pay a delinquent account or failure to comply with the terms of Deferred Payment Agreement.
(2) 
Violation of the utility's rules and regulations pertaining to the use of service in a manner which interferes with the service of others or to the operation of nonstandard equipment, if the customer has first been notified and provided with reasonable opportunity to remedy the situation.
(3) 
Failure to comply with deposit or guarantee arrangements as provided for in these rules and regulations.
(4) 
Diversion of service around the meter.
(b) 
Disconnection for delinquent accounts.
(1) 
A bill for service is delinquent if unpaid after the due date shown on the bill. The utility may disconnect service for a delinquent bill by giving the customer at least 10 calendar days prior to disconnection, a written disconnect notice which may be included with the bill for service. For purposes of this rule, the due date shall not be less than 20 days after issuance.
(2) 
The utility may disconnect without notice where a dangerous condition exists for as long as the condition exists. Service may be denied to any customer for failure to comply with the applicable requirements of the rules and regulations of the Public Service Commission or of these rules and regulations, or if a dangerous or unsafe condition exists on the customer's premises.
(3) 
The utility shall notify the County Department of Health and Social Services at least five calendar days prior to any scheduled disconnection of residential service if the customer or responsible person has made a written request for this procedure. The utility shall apprise customers of this right upon application for service. If service to a residential customer which has been disconnected has not been restored within 24 hours after disconnection, the utility shall notify the appropriate county Sheriffs Department of the billing name and service address and that a threat to health and life might exist to persons occupying the premises.
(c) 
Deferred payment agreement.
(1) 
The utility shall offer Deferred Payment Agreement to residential customers. The Deferred Payment Agreement shall provide that service will not be discontinued for the outstanding bill if the customer pays a stated, reasonable amount of the outstanding bill and agrees to pay a stated reasonable portion of the remaining outstanding balance in installments until the bill is paid. In determining what amounts are "reasonable," the parties shall consider the:
a. 
Size of the delinquent account.
b. 
Customer's ability to pay.
c. 
Customer's payment history.
d. 
Time that the debt has been outstanding.
e. 
Reasons why the debt has been outstanding.
f. 
Any other relevant factors concerning the circumstances of the customer.
(2) 
In the Deferred Payment Agreement it shall state immediately preceding the space provided for the customer's signature and in boldface print at least two sizes larger than any other used thereon, the following: "If you are not satisfied with this agreement, do not sign. If you do sign this agreement you give up your right to dispute the amount due under the agreement except for the utility's failure or refusal to follow the terms of this agreement."
(3) 
A Deferred Payment Agreement shall not include a finance charge.
(4) 
If an applicant for service has not fulfilled the terms of a Deferred Payment Agreement, the utility shall have the right to disconnect service or refuse service in accordance with these rules and under such circumstances, it shall not be required to offer subsequent negotiation of a Deferred Payment Agreement prior to disconnection.
(5) 
Any payments made by the customer in compliance with a Deferred Payment Agreement, or otherwise, shall be first considered made in payment of the previous account balance with any remainder credited to the current bill.
(d) 
Dispute procedures.
(1) 
Whenever the customer advises the utility's designated office prior to the disconnection of service that all or part of any billing as rendered is in dispute, or that any matter related to the disconnection is in dispute, the company shall investigate the dispute promptly and completely, advise the customer of the results of the investigation, attempt to resolve the dispute, and provide the opportunity for the customer to enter in to a Deferred Payment Agreement when applicable in order to settle the dispute.
(2) 
After the customer has pursued the available remedies with the utility, he may request that the Public Service Commission's staff informally review the disputed issue and recommend terms of settlement.
(3) 
Any party to the dispute after informal review may make a written request for a formal review by the Commission. If the Commission decides to conduct a formal hearing on the dispute, the customer must pay 50% of the bill in dispute or post a bond for that amount on or before the hearing date. Failure to pay the amount or post the bond will constitute a waiver of the right to a hearing. Service shall not be disconnected because of any disputed matter while the disputed matter is being pursued under the disputes procedure. In no way does this relieve the customer from the obligation of paying charges which are not disputed.
(4) 
The form of disconnection notice to be used is as follows:
DISCONNECTION NOTICE
Dear Customer:
The bill enclosed with this notice includes your current charge for utility service and your previous unpaid balance.
You have 10 days to pay the utility service arrears or your service is subject to disconnection.
If you fail to pay the service arrears, or fail to contact us within the 10 days allowed to make reasonable time payment arrangements, we will proceed with disconnection action.
To avoid the inconvenience of service interruption and an additional charge of (amount) reconnection, we urge you to pay the arrears IMMEDIATELY AT OUR OFFICES.
If you have entered into a Deferred Payment Agreement with us and have failed to make the time payment you agreed to, your service will be subject to disconnection unless you pay the amount due within 8 days.
If you have a reason for delaying the payment, call us and explain the situation.
PLEASE CALL THIS TELEPHONE NUMBER, (608-938-4383), IMMEDIATELY IF:
1.
You have a question about your utility service arrears.
2.
You are unable to pay the full amount of the bill and are willing to enter into a time payment agreement with us.
3.
There are any circumstances you think should be taken into consideration before service is discontinued.
4.
Any resident is seriously ill.
Illness Provision
If there is an existing medical emergency in your home and you furnish the Utility with a statement signed by either a licensed Wisconsin physician, or a public health official, we will delay disconnection of service up to 21 days. The statement must identify the medical emergency and specify the period of time during which disconnection will aggravate the existing emergency.
Deferred Payment Agreements
If, for some reason, you are unable to pay the full amount of the utility service arrears on your bill, you may contact the Utility to dismiss arrangements to pay the arrears over an extended period of time. This time payment agreement will require:
1.
Payment of a reasonable amount at the time the agreement is made.
2.
Payment of the remainder of the outstanding balance in monthly installments over a reasonable length of time.
3.
Payment of all future utility service bills in full by the due date. In any situation where you are unable to resolve billing disputes or disputes about the grounds for proposed disconnection through contacts with our utility, you may make an appeal to the Wisconsin Public Service Commission, Madison, Wisconsin.
MONTICELLO WATER UTILITY
(5) 
In the event the utility is not able to collect any bill for water service even though Deposit and Guarantee Rules are on file, the bill may be put upon the tax roll as provided in § 66.0809, Wisconsin Statutes.
(a) 
When the utility has reasonable evidence that a consumer is obtaining his supply of water, in whole or in part, by means of devices or methods used to stop or interfere with the proper metering of the utility service being delivered to his equipment, the utility reserves the right to estimate and present immediately a bill for unmetered service as a result of such interference and such bill shall be payable subject to a 24 hours disconnection of service. If the water utility has disconnected the customer for any such reason, the water utility will reconnect the consumer upon the following conditions:
(1) 
The consumer will be required to deposit with the water utility an amount sufficient to guarantee the payment of the bills for water utility service.
(2) 
The consumer will be required to pay the utility for any and all damages to water utility equipment resulting from such interference with the metering.
(3) 
The consumer must further agree to comply with reasonable requirements to protect the utility against further losses.
See § Wis. Stats. 98.26 and 943.20
The water utility reserves the right to shut off the water in the mains temporarily, to make repairs, alterations or additions to the plant or system. When the circumstances will permit, the water utility will give notification, by newspaper publication or otherwise, of the discontinuance of the water supply. No credit will be allowed to customers for such temporary suspension of the water supply.
See Wis. Admin Code PSC 185.88
It shall be the duty of the water utility to see that all open ditches for water mains, hydrants, and service laterals are properly guarded to prevent accident to any person or vehicle, and at night there shall be displayed proper signal lighting to insure the safety of the public.
Contractors must ascertain for themselves the existence and location of all water mains service laterals. Where they are removed, cut or damaged during trench excavation, the contractor must at his own expense cause them to be replaced or repaired at once. Contractors must not shut off the water service laterals to any customer for a period exceeding six hours.
Trenches in unpaved streets shall be refilled with moist, damp earth, or by means of water tamping. When water tamping is used, the water shall be turned into the trench after the first 12 inches of backfill has been placed and then the trench shall be kept flooded until the remainder of the backfill has been put in.
(a) 
Protective devices in general. The owner or occupant of every premise receiving water supply shall apply and maintain suitable means of protection of the premise supply, and all appliances, against damage arising in any manner from the use of the water supply, variation of water pressure, or any interruption of water supply. Particularly, such owner or occupant must protect water-cooled compressors for refrigeration systems by means of high pressure safety cutout devices. There shall likewise be provided means for the prevention of the transmission of water ram or noise of operation of any valve or appliance through the piping of their own or adjacent premises.
(b) 
Relief valves. On all "closed systems" (i.e., systems having a check valve, pressure regulator, or reducing valve, water filter or softener) an effective pressure relief valve shall be installed at or near the top of the hot water tank, or on the hot water distributing pipe connection at the tank. No stop valve shall be placed between the hot water tank and the relief valve or on the drain pipe. See applicable plumbing codes.
(c) 
Air chambers. An air chamber or approved shock absorber shall be installed at the terminus of each riser, fixture branch, or hydraulic elevator main for the prevention of undue water hammer. The air chamber shall be sized in conformance with local plumbing codes. Where possible, the air chamber should be provided at its base with a valve for watering drainage and replenishment of air.
[Amended 9-5-2012 by Ord. No. 2012-0905]
(a) 
Definition of cross connection. A cross connection is defined as any physical connection or arrangement between two otherwise separate systems, one of which contains potable water from the Village of Monticello's public water system, and the other of which contains water from a private source, water of unknown or questionable safety, or steam, gases, or chemicals, whereby there may be a flow from one system to the other, with the direction of flow depending on the pressure differential between the two systems.
(b) 
Unprotected cross connections prohibited. No person, firm, or corporation may establish or maintain, or permit to be established or maintained, any unprotected cross connection. Cross connections shall be protected as required in Ch. SPS 382, Wisconsin Administrative Code.
(c) 
Inspection. The water utility may inspect, or arrange for an inspection of, property served by the public water system for cross connections. [OPTIONAL: As an alternative, the water utility may require a person, firm, or corporation who owns, leases, or occupies property to have their plumbing inspected, at their own expense by a State of Wisconsin Certified Cross Connection Inspector/Surveyor.] The frequency of inspections shall be established by the water utility in accordance with Wisconsin Administrative Code. Any unprotected cross connections identified by the inspection shall be promptly corrected. Failure to promptly correct an unprotected cross connection shall be sufficient cause for the water utility to discontinue water service to the property, as provided under Subsection (f) of this section.
(d) 
Right of entry. Upon presentation of credentials, a representative of the water utility shall have the right to request entry, at any reasonable time, to a property served by a connection to the public water system for the purpose of inspecting the property for cross connections. Refusing entry to such utility representative shall be sufficient cause for the water utility to discontinue water service to the property, as provided under paragraph f of this ordinance. If entry is refused, a special inspection warrant under § 66.0119 of the Wisconsin Statutes, may be obtained.
(e) 
Provision of requested information. The water utility may request an owner, lessee, or occupant of property served by a connection to the public water system to furnish the water utility with pertinent information regarding the piping systems on the property. Refusing to provide requested information shall be sufficient cause for the water utility to discontinue water service to the property, as provided under Subsection (f) of this section.
(f) 
Discontinuation of water for violation. The water utility may discontinue water service to any property wherein any unprotected connection in violation of this ordinance exists, and take other precautionary measures deemed necessary to eliminate any danger of contamination of the public water system. Water service may be discontinued, however, only after reasonable notice and opportunity for hearing under Chapter 68, Wisconsin Statutes, except as provided in Subsection (g) of this section. Water service to such property shall not be restored until the unprotected cross connection has been eliminated.
(g) 
Emergency discontinuance. If it is determined by the water utility that an unprotected cross connection or emergency endangers public health, safety, or welfare, and requires immediate action, and if a written finding to that effect is filed with the village clerk and delivered to the customer's premises, water service may be immediately discontinued. The customer shall have an opportunity for hearing under Chapter 68, Wisconsin Statutes, within 10 days of such emergency discontinuance. Water service to such property shall not be restored until the unprotected cross connection has been eliminated.
Sewer and water mains will be extended for new customers on the following basis:
(a) 
Where the cost of the extension is to immediately be collected through assessment by the municipality against the abutting property, the procedure set forth under § 66.0703 of the Wisconsin Statutes apply, and no additional customer contribution to the utility will be required.
(b) 
Where the municipality is unwilling or unable to make a special assessment, the extension will be made on a customer-financed basis as follows:
(1) 
The applicant(s) will advance as a contribution in aid of construction the total amount equivalent to that which would have been assessed for all property under Subsection (a).
(2) 
Part of the contribution required Subsection (1) will be refundable. When additional customers are connected to the extended main within 20 years of the date of completion, contributions in aid of construction will be collected equal to the amount which would have been assessed under Subsection (a) for the abutting property being served. This amount will be refunded to the original contributor(s). In no case will the contributions received from additional customers exceed the proportionate amount which would have been required under Subsection (a) nor will it exceed the total assessable cost of the original extension.
(c) 
When a new customer connects to a transmission main or connecting loop installed at utility expense within 20 years of the date of completion, there will be a contribution required of an amount equivalent to that which would have been assessed under Subsection (a).
(a) 
Application for installation of water mains in regularly platted real estate development subdivisions shall be filed with the Village Clerk-Treasurer and shall set forth the following information:
(1) 
Name of subdivision.
(2) 
Legal description.
(3) 
Map showing streets, lots and sizes of proposed mains and hydrants, and street laterals.
(4) 
Date of approval of subdivision plan by the State Department of Development.
(5) 
Date of approval of proposed mains by the State Department of Natural Resources.
(6) 
Number of houses presently under construction.
(b) 
Upon receipt of the application, the water utility will prepare detailed estimates of the cost of extending water mains and hydrants of the size deemed necessary in the subdivision and submit same to the municipal governing body for approval of the extension as it pertains to public fire protection service requirements.
(c) 
If the developer, or a contractor employed by the developer, is to install the water mains (with approval of the water utility), the developer shall be responsible for the total cost of construction.
(d) 
If the water utility or its contractor is to install the water mains, the developer shall be required to advance to the utility, prior to the beginning of the construction, the total estimated cost of the extension. If the final costs exceed estimated costs, an additional billing will be made for the balance of the cost due. This balance is to be paid within 30 days. If final costs are less than estimated, a refund of the overpayment will be made by the water utility.
(a) 
Purpose. The purpose of this section is to prevent contamination of groundwater and to protect public health, safety and welfare by assuring that unused, unsafe or non-complying wells, or wells which may serve as conduits for contamination, or wells which may be illegally cross-connected to the municipal water system, are properly abandoned.
(b) 
Applicability. This section applies to all wells located on premises served by the Village of Monticello municipal water system.
(c) 
Definitions.
MUNICIPAL WATER SYSTEM
A system for the provision to the public of piped water for human consumption when such system has at least 15 service connections or regularly serves at least twenty-five-year round residents owned or operated by a city, village, county, town, town sanitary district, utility district or public institution, or a privately owned water utility serving any of the above.
NON-COMPLYING
A well or pump installation which does not comply with the provisions of Wis. Admin. Code Ch. NR 845, in effect at the time the well was constructed, a contamination source was installed, the pump was installed or work was done on either the well or pump installation.
PUMP INSTALLATION
The pump and related equipment used for withdrawing water from a well including the discharge piping, the underground connections, pitless adapters, pressure tanks, pits, sampling taps and well seals or caps.
UNSAFE
A well or pump installation which produces water which is bacteriologically contaminated or contaminated with substances in exceedence of the standards of Chs. NR 809, Wis. Adm. Code, or for which a Health Advisory has been issued by the Department of Natural Resources.
UNUSED
A well or pump installation which is not in use or does not have a functional pumping system.
WELL
An excavation or opening into the ground made by digging, boring, drilling, driving, or other methods for the purpose of obtaining groundwater for consumption or other use.
WELL ABANDONMENT
The filling and sealing of a well according to the provisions of Ch. NR 845, Wis. Adm. Code.
(d) 
Abandonment required. All wells located on premises served by the municipal water system shall be abandoned in accordance with the terms of the ordinance and Ch. NR 845, Wis. Adm. Code, by October 31, 1990, or no later than one year from the date of connection to the municipal water system, whichever occurs last, unless a well operation permit has been obtained by the well owner from the Monticello Water Utility.
(e) 
Well operation permit. The Monticello Water Utility may grant a permit to a private well owner to operate a well for a period not to exceed five years providing the conditions of this section are met. An owner may request renewal of a well operation permit by submitting information verifying that the conditions of this section are met. The Monticello Water Utility, or its agent, may conduct inspections or have water quality tests conducted at the consideration of a permit application or renewal. Permit applications and renewals shall be made on forms provided by the Clerk-Treasurer.
The following conditions must be met for issuance or renewal of a well operation permit:
(1) 
The well and pump installation meet or are upgraded to meet the requirements of Ch. NR 845, Wis. Adm. Code.
(2) 
The well construction and pump installation have a history of producing bacteriologically safe water as evidenced by at least two samplings taken a minimum of two weeks apart. No exception to this condition may be made for unsafe wells, unless the Department of Natural Resources approves, in writing, the continued use of the well.
(3) 
There are no cross connections between the well and pump installation and the municipal water system.
(4) 
The proposed use of the well and pump installation can be justified as being necessary in addition to water provided by the municipal water system.
(f) 
Abandonment procedures.
(1) 
All wells abandoned under the jurisdiction or rule shall be abandoned according to the procedures and methods of Ch. NR 845, Wis. Adm. Code. All debris, pump, piping, unsealed liners and any other obstructions which may interfere with sealing operations shall be removed prior to abandonment.
(2) 
The owner of the well, or the owner's agent, shall notify the Clerk-Treasurer at least 48 hours prior to the commencement of any well abandonment activities. The abandonment of the well shall be observed by the Water Utility Superintendent.
(3) 
An abandonment report form, supplied by the Department of Natural Resources, shall be submitted by the well owner to the Clerk-Treasurer and the Department of Natural Resources within 10 days of the completion of the well abandonment.
(g) 
Penalties. Any well owner violating any provision of this section shall, upon conviction, be punished by a forfeiture of not less than $25 nor more than $1,000 and the cost of prosecution. Each day of violation is a separate offense. If any person fails to comply with this section for more than 10 days after receiving written notice of the violation, the Village may impose a penalty and cause the well abandonment to be performed and the expense to be assessed as a special tax against the property. These penalties are in addition to penalties may be imposed by regulatory State agencies, including but not limited to the Wisconsin Department of Natural Resources.
Effective: March 30, 2001
PSCW Authorization: 3850-WR-104