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Village of Monticello, WI
Green County
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Table of Contents
Table of Contents
[HISTORY: Adopted by the Village Board of the Village of Monticello as indicated in article histories. Amendments noted where applicable.]
[Adopted as Title 15, Ch. 3, of the 1989 Code of Ordinances; amended in its entirety at time of adoption of Code (see Ch. 1, General Provisions, Art. II)]
The Village of Monticello, in complying with the Americans with Disabilities Act (ADA), 42 U.S.C.A. § 12101 et seq., has a policy by which access to all Village programs, facilities, services and employment is guaranteed to all citizens.
A. 
Complaints should be filed with the Village Clerk-Treasurer, who has been designated to coordinate implementation of handicapped nondiscrimination requirements.
B. 
A complaint should be filed, in writing or verbally, containing the name and address of the person filing it, and briefly describing the alleged violation of the regulations.
C. 
A complaint should be filed within 30 days after the complainant becomes aware of the alleged violation. (Processing of allegations of discrimination occurring before this grievance procedure was in place will be considered on a case-by-case basis.)
D. 
An investigation, as may be appropriate, shall follow a filing of a complaint. The investigation will be conducted by an appropriate person designated by the Village Clerk- Treasurer who should review the handicapped Requirements Handbook published by the Federal Programs Advisory Service.
E. 
A written determination as to the validity of the complaint and description of the resolution, if any, shall be issued by the designated person and a copy forwarded to the complainant no later than 30 days after its filing.
F. 
The Village Clerk-Treasurer shall maintain the files and records of the Village relating to the complaints filed.
A. 
The complainant may appeal the decision of the Village Clerk-Treasurer where he or she is dissatisfied with the resolution. The appeal request shall be made within seven days to the Village Clerk-Treasurer.
B. 
The grievance shall be heard by the Village Board within 10 working days after the filing of an appeals request. The grievance shall be heard at the Village Hall at a convenient time fixed by the Board. The Village Clerk-Treasurer shall give at least three days' written notice to the applicant by first class mail of any such grievance hearing.
C. 
Either party to the grievance may be represented, present evidence by testimony or otherwise, cross-examine witnesses and make argument either in person or by an agent of his or her choosing. Proceedings may, and, upon request of the applicant, shall, be recorded.
D. 
The decision of the Village Board on the grievance appeal shall be in writing and shall state the reasons for the decision. The decision of the Board shall be rendered within three working days of the close of the hearing and the Village Board shall, immediately upon rendering the decision, mail a copy thereof by first class mail to the applicant at the current post office address given in his or her application and record a copy of its determination with the Village Clerk-Treasurer.
The right of a person to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by the person's pursuit of other state or federal remedies. Utilization of this grievance procedure is not a prerequisite to the pursuit of other remedies. However, the Village believes that resolution of the complaint will be more promptly achieved if the Village is able to provide a remedy before the complaint is brought to an external organization.
This article shall be construed to protect the substantive rights of interested persons and to meet appropriate due process standards.