[Adopted 9-18-2002 by Ord. No. 2171 (Ch. 18, Art. IV, of the 1975 Borough
Code)]
The position of Communications Operator be established in the
Borough of Roselle whose function would be, under direction, to receive
and relay radio messages to various vehicles and concerned personnel,
operate a variety of communications equipment and do related work
as required.
The requirements for the position of Communications Operator
are as hereinafter set forth below:
A.
Requirements.
(1)
License. Appointees will be required to possess a driver's license
valid in New Jersey only if the operation of a vehicle, rather than
employee mobility, is necessary to perform the essential duties of
the position. An EMT certification will also be required within 12
months of appointment.
A.
The Communications Operator should have:
(1)
Considerable knowledge of and skill in the operation of radio and
telephone equipment in a complex communications program.
(2)
Ability to organize assigned communication work and develop appropriate
work methods in accordance with established procedures.
(3)
Ability to understand, remember and carry out oral and written instructions.
(4)
Ability to prepare reports and statistical data accurately and quickly.
(5)
Ability to speak clearly and in a pleasant and cooperative manner.
(6)
Ability to use terminal computer-oriented data processing and communications
equipment.
(7)
Ability to learn the functions and operations of the New Jersey Law
Enforcement Teletypewriter System.
(8)
Ability to comprehend basic law and regulations, including the law,
rules, regulations, standards, policies and procedures of the Federal
Communications Commission and relate these to a police communications
program.
(9)
Ability and willingness to work rotating shifts to include weekends
and holidays.
(10)
Ability to cooperate with supervisory officers to assure that calls
are sent accurately and promptly.
(11)
Ability to maintain the confidentiality of police information received.
(12)
Ability to prepare factual, accurate reports.
(13)
Ability to make entries in and maintain the records of the National
Crime Information Center and State Crime Information Center in current
condition.
(14)
Ability to read, write, speak, understand or communicate in English
sufficiently to perform the duties of the position. Communication
may include such forms as American Sign Language or Braille.
(15)
Ability to type not less than 40 words per minute on a standard or
electric typewriter.
B.
Persons with mental or physical disabilities are eligible as long
as they can perform the essential functions of the job after reasonable
accommodation is made to their known limitations. If the accommodation
cannot be made because it would cause the employer undue hardship,
such persons may not be eligible.
Examples of work to be performed by the Communications Operator
are as hereinafter set forth below:
A.
Receives and transmits police, fire and other emergency alarms.
B.
Receives telephone requests for police, fire and other emergency
assistance and transmits same to appropriate personnel.
C.
Dispatches workers for normal maintenance or emergency repairs to
public works facilities such as water and/or sewer lines, streets
and sidewalks.
D.
Records time, location and nature of problem and relays information
to workers in the area.
E.
Transmits and receives radio messages essential to official activities.
F.
Receives and transmits radio communications to law enforcement agencies
and police patrol cars for appropriate action.
G.
Receives fire calls, transmits fire alarms and dispatches needed
personnel and fire equipment.
H.
Utilizes data processing and computer oriented equipment in receiving
and sending messages to state and out of state law enforcement agencies.
I.
Under supervision, makes entries, inquiries, cancellations and modifications
of records in the National Crime Information Center and State Crime
Information Center stolen vehicle file, stolen license plate file,
stolen missing gun file, stolen article file, wanted person file,
stolen or embezzled or counterfeited or missing securities file and
the stolen boat file for state law enforcement agencies.
J.
Maintains a daily radio log of all incoming and outgoing communications.
K.
Receives and answers telephone complaints from the general public
and relays these messages to appropriate personnel.
L.
Receives and records calls for ambulance service and dispatches ambulances
to desired locations.
M.
Provides information upon request in accordance with established
procedures and regulations.
N.
Assists in the training of Communication Operator trainee's.
O.
As required, types reports, statistical data and other information.
P.
Inspects fire alarm and circuit indicator panel to ascertain if functioning
properly; records voltages of fire alarm panels.
Q.
Maintains an assuring and calming attitude during periods of stress
and emergency in order to avoid unnecessary delays by responding emergency
vehicles.
R.
Maintains the official station record and maintains the updates NCIC
and SCIC records and files.
S.
By means of communication terminal, enters and receives information
from a central computer on persons arrested or suspected of criminal
activities.
T.
Manipulates a communications terminal keyboard in order to enter
information regarding arrests and crimes into a computer and searches
computer memory to match current information versus past records for
identification purposes and to retrieve previous criminal record.
The salary for the position of Communications Operator shall
be as set forth in the Salary Ordinance of the Borough of Roselle.
Candidates for the position who are Union County residents,
at the time of application, in the appointing authority's discretion,
may be accorded a preference over similarly qualified nonresidents.
