[Ord. No. 918 §2, 3-26-1984; Ord. No. 1191 §1, 9-6-1994; Ord. No. 1352 §1, 4-10-2001; Ord. No. 1374 §1, 2-11-2002]
A. 
No gas service shall hereafter be furnished any applicant and no gas meter shall be installed and connected for any applicant until such applicant for gas service shall first have paid a deposit in one (1) of the following applicable amounts:
1. 
Sixty-five dollars ($65.00) for an applicant who shall reside at a dwelling unit, other than a mobile home, owned by such person; or
2. 
One hundred fifty dollars ($150.00) for an applicant who shall reside in a mobile home or as a renter or tenant at any rental property, or for any applicant for gas service to be provided to a business, commercial, manufacturing or industrial facility; or
3. 
One hundred fifty dollars ($150.00) for an applicant for natural gas service to be provided to premises to be occupied by such applicant or by any other person to whom natural gas service has been discontinued at any time within the preceding ten (10) years in the City of Hermann because of delinquency or other violation of the provisions of this Chapter or Code, regardless of the service or customer classification.
B. 
Such deposit required hereby shall be paid to the City Collector and shall be retained in a separate account to insure payment of all charges for natural gas service to the customer's premises and for payment of other charges for utility provided to such premises as otherwise provided in this Code. Upon permanent discontinuance of natural gas service to the customer's premises, said deposit, less any amount then due the City of Hermann for gas service or other utility services, shall be refunded without interest, subject to the provisions of Section 700.020.
C. 
No new or additional deposit shall be required of any applicant for service who:
1. 
Requests a change of service from one (1) residence or facility to another if such applicant is then in good standing in payment of all utility accounts with the City and has either been previously exempted from payment of deposit, has received a refund of such customer's deposit previously paid for the same premises, or then has on deposit with the City Collector a gas service deposit in the amount required at the time of such applicant's initial connection; or
2. 
Requests a new connection for natural gas service to the applicant's residence for which the applicant's electric and water and sewer utility accounts have been in good standing for an uninterrupted period of at least twenty-four (24) months immediately preceding the date of such application for natural gas service and has either been previously exempted from payment of deposit, has received a refund of such customer's deposit previously paid for the same premises, or then has on deposit with the City Collector an electric service deposit in the amount required at the time of such applicant's initial connection.
D. 
The City Collector shall receive all deposits required hereby and shall issue a receipt for such deposit and shall apply and refund such deposit as herein provided.
[1]
Editor's Note — Ord. no. 1374 §1, adopted on February 11, 2002, amended this chapter 725 in it's entirety. Sections 725.120 — 725.130 were left reserved and formerly derived from ord. no. 601 §3, 11-16-1970; ord. no. 918 §3, 3-26-1984; ord. no. 1191 §1, 9-6-1994; ord. no. 1343 §1, 9-11-2000; ord. no. 1352 §1, 4-10-2001.
[Ord. No. 601 §4, 11-16-1970; Ord. No. 1352 §1, 4-10-2001; Ord. No. 1374 §1, 2-11-2002]
The gas service deposit shall remain with the City Collector for a period of two (2) years and shall be returned after that time, without interest, to the customer if then in good standing and such customer makes application to the City Collector for refund.
[Ord. No. 601 §5, 11-16-1970; Ord. No. 1239 §1, 8-26-1996; Ord. No. 1352 §1, 4-10-2001; Ord. No. 1374 §1, 2-11-2002; Ord. No. 1811 §3, 2-22-2010]
DELINQUENT ACCOUNT
An account shall be considered delinquent after the fifteenth (15th) day of the month immediately following the billing, unless the fifteenth (15th) falls upon a Saturday, Sunday or legal holiday observed by the City, in which event the account shall become delinquent after the next following business day.
[Ord. No. 601 §6, 11-16-1970; Ord. No. 1374 §1, 2-11-2002]
IN GOOD STANDING
Every customer whose natural gas bill has been paid in full before becoming delinquent for four (4) or more consecutive billing periods and to whose premises natural gas service has not been terminated because of delinquency or violation of any other provision of this Chapter or Code during the period of two (2) years prior to application for refund.
[Ord. No. 601 §7, 11-16-1970; Ord. No. 1191 §1, 9-6-1994; Ord. No. 1352 §1, 4-10-2001; Ord. No. 1374 §1, 2-11-2002]
A. 
Delinquent Accounts to Pay Penalty. All delinquent accounts will be charged and the customer shall pay a ten percent (10%) penalty on the total amount, including applicable taxes or surcharges. If the bill and applicable penalty are not paid by the twentieth (20th) day of the month, the City Collector shall notify the Natural Gas Department Superintendent that the customer's account is delinquent and the Superintendent shall terminate service to the premises as provided in this Chapter.
B. 
Delinquent Accounts to Pay Interest. All delinquent accounts will be charged and the customer shall pay simple interest on the unpaid portion of the account at the rate of one and one-half percent (1½%) per month commencing thirty (30) days after the due date of the account and continuing until the account, including late charges and penalties, is paid in full.
[Ord. No. 1374 §1, 2-11-2002; Ord. No. 2211, 11-9-2020]
A. 
If a customer’s account is delinquent, the City Collector shall, by the sixteenth (16th) day of the month, mail a notice of delinquency to the customer’s last known address, by ordinary mail, first class postage prepaid, which shall advise the customer of the delinquent status and of the prospective termination of natural gas service if the account balance and penalty are not paid in full by the twentieth (20th) day of the month.
B. 
If the delinquent customer’s account balance and penalty are not paid by the twentieth (20th) day of the month, the City Collector shall notify the City Administrator and the Chief of Police that the customer’s account is delinquent. The Gas Department shall then terminate the natural gas service to such customer’s premises, subject to the following procedures and restrictions:
1. 
At least twenty-four (24) hours before the shut off, the City will make reasonable efforts to contact the customer either in writing, by posting a “door hanger” notice or making two (2) telephone calls.
2. 
On the day of the shutoff, the City shall make reasonable efforts to contact the customer, provide identification, state the purpose of the visit and post a notice that contains the address and telephone number to contact to have the service restored.
3. 
The Gas Department shall not disconnect the electric service of any delinquent customer after 4:00 p.m.
4. 
The Gas Department shall postpone a shut off for up to twenty-one (21) days if the shut off would aggravate an existing medical emergency of the customer, any member of the family of the customer or other person who lives in the unit. The customer shall provide the City with reasonable evidence of the necessity, such as a note from a medical professional.
5. 
The Gas Department shall not disconnect the residential gas service of any delinquent customer on any day between November 1 and March 31 when the National Weather Service forecasts that the temperature will drop below thirty-two degrees Fahrenheit (32° F.) during the following twenty-four (24) hours.
[Ord. No. 1374 §1, 2-11-2002; Ord. No. 1376 §1, 3-11-2002; Ord. No. 1378 §1, 4-8-2002]
In the event natural gas service is terminated because the customer's account is delinquent, service shall not be re-connected until such customer shall have first paid a re-connection fee of thirty dollars ($30.00) if re-connection is requested by the customer between 7:00 A.M. and 3:00 P.M. on a non-holiday weekday, or fifty dollars ($50.00) if requested at any other time, plus the total account balance, penalty, and interest (if any), plus a natural gas service deposit equal to one hundred twenty percent (120%) of the deposit provided in Section 725.110 for the second (2nd) termination of service for delinquency within any calendar year, and equal to one hundred forty percent (140%) of the deposit provided in said Section for the third (3rd) termination of service for delinquency within the same calendar year, and equal to one hundred fifty percent (150%) of the deposit provided in said Section for the fourth (4th) delinquency within the same calendar year and any subsequent termination of service for delinquency within the next twelve (12) months after the preceding termination. All such sums shall be paid in cash or by a cashier's check, certified check or money order. No personal checks will be accepted for restoration of service after any termination because of delinquency or violation by the user or customer of other rules provided in this Chapter.
[Ord. No. 1374 §1, 2-11-2002]
The rule provided in this Article for deposits and termination of service for delinquency in payment of accounts shall apply equally to all residents of a household after service to such household has been once terminated for non-payment, regardless of the identity of the resident in whose name such service has been registered.
[Ord. No. 529 §7, 7-11-1966; Ord. No. 1374 §1, 2-11-2002; Ord. No. 1819 §2, 5-10-2010]
Gas meters will be read at approximately thirty (30) day intervals. Charges for gas service will be computed and billed on such intervals. When the City is unable to have the meter read, the customer will be billed for an estimated consumption based on the best information available. The billing will be automatically adjusted at the next regular meter reading. The customer will be billed separately for gas purchased through each meter installed, unless multiple meters are set by the City as an economical method to measure large volumes. The amount of the monthly bill for any customer who has applied and qualified for the City's level billing payment program shall be determined accordingly.
[Ord. No. 1338 §1, 6-26-2000; Ord. No. 1343 §1, 9-11-2000; Ord. No. 1352 §1, 4-10-2001; Ord. No. 1374 §1, 2-11-2002; Ord. No. 1836 §2, 2-14-2011; Ord. No. 2087, 12-11-2017]
A. 
Cost For Natural Gas. All natural gas customers shall pay a certain rate per c.c.f. for natural gas delivered to them, as shall be posted in the offices of the City by the City Administrator on or before the 15th day of each calendar month. The City Administrator's determination of such rate shall be made upon review of the wholesale expense for natural gas to be distributed by the City after said date.
B. 
Meter Fee. In addition to the charge for natural gas delivered, as provided above, all customers shall pay a meter fee of eight dollars fifty cents ($8.50) per month. This monthly fee shall be increased by one dollar ($1.00) every year for ten (10) years, commencing on January 15, 2019, and continuing until January 1, 2028, when the amount of such fee shall be eighteen dollars fifty cents ($18.50).