As used in this Article, the following terms shall have these prescribed meanings:
ALARM AGENT
Any person employed by an alarm business whose duties include altering, installing, maintaining, moving, repairing, replacing, selling, servicing, responding to or causing others to respond to an alarm device.
ALARM BUSINESS
Any business operated by a person or entity who engages in the activity of altering, installing, leasing, maintaining, moving, repairing, replacing, selling, servicing or responding to an emergency alarm system or which causes any of these activities to take place.
ALARM SYSTEM
Any mechanical or electrical device which is designed to be activated manually or automatically upon the detection of an unauthorized entry, intrusion, fire condition or other emergency in or on any building, structure, facility or premises through the emission of a sound or transmission of a signal or message.
ALARM USER
Any person who uses an alarm system to protect any building, structure, facility or premises.
AUDIBLE ALARM
An alarm located on the building, structure, facility or premises protected and equipped with an exterior sound-producing device such as a gong, buzzer, siren, bell or horn used to give notification of the need for Normandy Police services.
AUTOMATIC DIALING DEVICE
That part of an alarm system which automatically dials a specific telephone number and transmits a prerecorded emergency message.
DIRECT CONNECT ALARM SYSTEM
An alarm system which provides for special telephone or cable lines that are directly connected to the St. Louis County Police dispatch center or Normandy Fire Protection District and has an outlet at the St. Louis County Police dispatch center or Normandy Fire Protection District which emits a sound or transmits a signal or message when activated.
FALSE ALARM
Any activation of an alarm system intentionally, by inadvertence, negligence, unintentional act or malfunction of the alarm system to which the City of Normandy Police or Normandy Fire Protection District are summoned to respond when there is no unauthorized entry, intrusion, fire condition or emergency, provided that the following shall not be considered to be false alarms:
1. 
Alarms caused by the malfunction of equipment of the City of Normandy, or of the St. Louis County Police Department, or the Normandy Fire Protection District.
2. 
Alarms caused by damage, testing or repair of the means of transmission, provided that such incidents are promptly reported to the company providing said means of transmission. Any testing or repair activity shall first be reported to the St. Louis County Police dispatch center prior to commencement of the testing or repair activity.
3. 
Alarms caused by acts over which the user has no control such as windstorm, thunder, lightning or other similar acts of God.
4. 
Alarms intentionally caused by a person acting under a reasonable belief that a need exists to summon the Normandy Police or Normandy Fire Protection District.
5. 
Alarms occurring on a repeated basis without apparent cause but where reasonable effort, in the judgment of the Normandy Police Chief or Normandy Fire Chief or their designated representative, is being made by the alarm user, business alarm, alarm agent or other concerned person to correct the malfunction expeditiously.
6. 
Alarms followed by an immediate call to the Normandy Police Department or St. Louis County Police dispatch center canceling same by giving the proper code number prior to arrival of the Normandy Police Department for Police service.
MEDICAL ALERT
That part of any alarm system which transmits, manually or automatically, a medical alert signal.
STANDARD FIRE ALARM SYSTEMS
Those alarms and associated wiring, devices and signals which have or are being installed in compliance with the provisions of the City of Normandy Fire or Building Codes.
Automatic dialing devices shall be programmed to dial only the telephone number at the St. Louis County Police dispatch center which is authorized by the St. Louis County Police Department.
All alarm systems with an audible alarm shall be equipped with a fifteen (15) minute cutoff timer if not restricted by the Fire or Building Codes.
Any alarm business or alarm agent which sells, leases or installs an alarm system in the City of Normandy shall furnish the alarm user with written instructions for the operation of the system. The alarm business or alarm agent shall provide training in the operation of the system and, upon request from the alarm user, refresher training. The alarm business or alarm agent shall inform the alarm user in writing as to whether the alarm system is a standard fire alarm system.
Alarm systems installed after the effective date of this Article shall meet or exceed standards set by American National Standards Institute (ANSI) and/or Underwriter Laboratories (UL) and the City of Normandy Fire Prevention and Building Codes for the applicable alarm system.
Any alarm business or alarm agent which sells, leases or installs an alarm system within the City of Normandy must offer, either directly or through an agency, repair service for said alarm system to maintain it in proper working order.
The alarm user shall be responsible for maintaining the alarm system in good repair to assure reliability of operation.
A. 
Any alarm business or alarm agent shall be responsible for informing the alarm user, before attaching a medical alert device to an alarm system, that if the responding authority is not able to verify false alarms, the alarm will be treated as an actual emergency.
B. 
Any alarm user, because of the nature of medical alert devices, shall hold the responding authority harmless from any and all liability resulting from damage to doors, windows or any other part of the building, structure, facility or premises which might necessarily be forced or damaged to verify the emergency situation.
For the purpose of enforcing provisions of this Article, the Normandy Police Chief, the Normandy Fire Protection District Chief or the Chiefs' designated representatives shall have the authority, at reasonable times and upon reasonable oral notice, to enter any building, structure, facility or premises in the City of Normandy, in or upon which an alarm system or alarm business is located, to inspect the installation or operation of such alarm system or alarm business. Any alarm user may request written notice of inspection and, at any alarm user's option, inspection shall be made at the alarm user's expense by a licensed electrical contractor acceptable to the user and to the City. If such inspection reveals any violation of the provisions of this Article, the alarm user or alarm business shall have thirty (30) days within which to correct such violation. Standard fire alarm systems shall be subject to the enforcement provisions of the Fire and Building Codes.
The City of Normandy shall not be liable for any defects in the operation of automatic dialing devices or signal line systems for failure or neglect to respond appropriately upon receipt of an alarm from any such source nor for the failure or neglect of any alarm business or alarm agent.
A false alarm is declared a violation of this Article. Upon determination by the Normandy Police Department, or the Normandy Fire Protection District if a fire alarm is involved, that a false alarm has occurred, there shall be no fine for the first two (2) false alarms in any twelve (12) month period or for any false alarm during the first two (2) weeks following installation of an alarm system. Thereafter, the fine for false alarms shall be as provided in Section 215.2390 of this Article.
Any alarm business or alarm agent installing an alarm system within the City of Normandy shall be licensed and bonded in compliance with applicable ordinances of St. Louis County and, if required, by applicable ordinances of the City of Normandy and Statutes of the State of Missouri.
Any person, firm, corporation, institution or organization, or representative thereof, violating any of the provisions of this Article or failing to comply with any of the provisions of this Article shall be guilty of an ordinance violation punishable by a fine of not more than five hundred dollars ($500.00); and each day such failure to comply or such violation continues shall be deemed a separate offense; provided, that in the event of violation of Section 215.2370, False Alarms, hereof, after the third (3rd) false alarm in any twelve (12) month period, the alarm user may in lieu of court appearance pay a fine of fifteen dollars ($15.00); and further, for the fourth (4th) false alarm in any twelve (12) month period, the alarm user may in lieu of court appearance pay a fine of twenty-five dollars ($25.00). For the fifth (5th) and subsequent false alarms in any twelve (12) month period, the fine shall be an amount that is double the amount of the prior penalty (e.g., fifth (5th) false alarm, fifty dollars ($50.00); sixth (6th) false alarm, one hundred dollars ($100.00), etc.) plus court costs of twenty-five dollars ($25.00) for each offense thereafter.