A. 
Customer accepts service. The rates, rules and regulations contained in this chapter shall constitute and be considered a part of the contract with every person, company or corporation who or which is supplied with utility services from the water and sewer system and every person, company or corporation, hereinafter called a "customer," who accepts and uses utility services shall be held to have consented to be bound thereby.
B. 
Not liable for interrupted service. They City will endeavor at all times to provide a regular and uninterrupted supply of service, but in case the supply of service shall be interrupted or irregular or defective or fail from causes beyond its control or through ordinary negligence of employees, servants or agents, the Department shall not be liable therefor.
[Amended at time of adoption of Code (see Ch. 1, General Provisions, Art. I)]
C. 
Using services without paying. Any person using utility services from the City without paying therefor or who shall be found guilty of breaking the seal of any meter or appurtenances or bypassing any meter shall be guilty of violating this chapter and, upon conviction, shall be fined a sum as provided in Chapter 1, Article III, General Penalty, of this Code.
D. 
Destroying property. Any person found guilty of defacing, tampering, injuring or destroying or in any manner limiting the use or availability of any meter or any property of the utilities systems without permission shall, upon conviction of such act, be fined as provided in Chapter 1, Article III, General Penalty, of this Code.
E. 
Service obtained by fraud. All contracts for utility services must be made in the name of the head of household, firm or corporation, using the established spelling of that person's or firm's name. Attempts to obtain service by the use of other names, different spellings or by substituting names of other persons or firms shall be considered a subterfuge and service shall be denied. If service has been discontinued because of nonpayment of bills or any unpaid obligation and service has again been obtained through subterfuge, misrepresentation or fraud, the service shall be promptly disconnected and the whole or such part of the advanced payment as may be necessary to satisfy the unpaid obligation shall be retained by the City and credited to the appropriate account.
F. 
Failure to receive bill. Failure to receive a bill shall not excuse a customer from his obligation to pay within the time specified. Should the Department be unable to bill a customer for services used during any month, the next billing shall include the charges for services used during the unbilled month. A month shall be considered as that period of approximately 30 days.
G. 
Request to discontinue service. Services shall have been deemed to have been supplied to any property connected to the utilities systems during a month unless the customer notifies the City prior to the first day of the new billing month in which the utility services are to be discontinued.
H. 
Billing; utility shut-off; hearing.
[Amended 4-26-2004 by Ord. No. 04/26/2004-3; 9-26-2005 by Ord. No. 09/26/2005-1; 6-25-2007 by Ord. No. 06/25/07-1; 3-24-2009 by Ord. No. 03/24/09-1; 2-22-2010 by Ord. No. 02/22/2010-1; at time of adoption of Code (see Ch. 1, General Provisions, Art. I)]
(1) 
All bills for the utility services shall be due and payable upon presentation. If a water bill is not paid by 3:00 p.m. on the 17th day of the month, beginning at 10:00 a.m. on the 18th day of the month, a penalty equal to 15% of the amount due on said bill shall be added thereto; except that if the 17th day of the month is a holiday or falls on the weekend, the bill shall be due and payable by 3:00 p.m. of the next working day and the penalty shall begin at 10:00 a.m. on the following day.
(2) 
If any overdue utility bill has not been paid by the fourth Tuesday of January, March, May, July, September and November, services shall be shut off at 10:00 a.m. on that fourth Tuesday. An "overdue bill" is defined as a bill that is subject to an increase in an amount set from time to time by the City Council due to failure to pay by the date set forth on the water bill.
[Amended 11-1-2021 by Ord. No. 2021/11/01-2]
(3) 
Once utility services have been disconnected (terminated), the same shall not be again connected or used until all delinquent accounts and bills of service are paid in full, including an additional turn-on fee set from time to time by the City Council for each connection of such utility service, plus expenses incurred in the reconnecting of the utility service.
(4) 
Utility service will be turned back on after regular hours by paying an additional turn-on fee set from time to time by the City Council.
I. 
Notice of delinquency and statutory lien notice. Whenever charges for water and/or sewer services become delinquent, at any time thereafter, the Clerk may shall prepare and mail or cause to be prepared and mailed a notice of delinquent water and/or sewer charges to the owner or owners of record. The notice shall state the taxpayer identification number of the property, its common address and provide the amount that is delinquent. The notice shall also state that the delinquent charges have created a lien on the real estate under the provisions of 65 ILCS 5/11-139-8. Any time after 15 calendar days after the date of the notice of delinquent water and/or sewer charges, the Clerk may file a statutory notice of lien which shall contain the amount of money delinquent, the date it became delinquent and a description of the real estate. The statutory notice of lien shall be then filed with the County Recorder of Deeds and mailed to the owner or owners of record. A bill is delinquent for the purposes of 65 ILCS 5/11-139-8 when it remains unpaid on the 18th of the month next succeeding the month in which the bill is mailed.
[Amended 12-21-2009 by Ord. No. 12/21/09-1]
J. 
Foreclosure of lien. Property subject to a lien for unpaid utility charges may be sold for nonpayment of the same and the proceeds of such sale shall be applied to pay the charges after deducting costs, as is the case in the foreclosure of mortgages on real estate. The City Attorney is hereby authorized to institute such proceedings in the name of the City in any court having jurisdiction over such matters, against any property for which the bill for utility services has remained unpaid.
[Amended 12-21-2009 by Ord. No. 12/21/09-1]
K. 
In the event any water account, including any payment plan, that is not paid within 30 days after the final bill notice is sent, the amount will increase by 30% and the City Clerk, City Treasurer, or their designees, shall be authorized to turn the water account over to a collection agency for collection.
[Added 11-18-2019 by Ord. No. 2019/11/18-1]
It is hereby made the duty of the Superintendent to prepare, or cause to be prepared, an accurate list of all premises and properties receiving utilities services, showing the name and address of the occupant and/or owner of the same. The list shall be kept up-to-date and shall be corrected from time to time to allow changes in the occupancy or ownership of any such property or premises. It shall be presented at the first regular monthly meeting.
[Amended at time of adoption of Code (see Ch. 1, General Provisions, Art. I)]
The owner of any lot, parcel of land or premises receiving utility services, the occupant of such premises and the user of the services shall be jointly and severally liable for the payment of the services to such lot, parcel of land or premises and all services are rendered to the premises by the City only on the condition that such owner, occupant and user shall be jointly and severally liable to the City therefor.
Whenever any meter, by reason of its being out of repair or from any cause, fails to properly register the utilities passing through the same, the consumer shall be charged the average usage charge of the previous three months. If no record of the previous three months exists, then it shall be the duty of the Collector to estimate the amount of utilities consumed during the time the meter fails to operate and the consumer shall be charged with such estimated amount. Bills may be estimated whenever it is impossible to read the meters during inclement weather. (See § 242-15 of this chapter.)
No free service shall be furnished to any person and all rates and charges shall be nondiscriminatory, provided that the Mayor and City Council reserve the right to impose special rates and charges in cases where particular circumstances render the regular rates inadequate or unjust.
No water shall be resold or distributed by the recipient or consumer thereof from the City supply to any premises other than that for which application has been made and the meter installed, except in cases of emergency.
A. 
Residential and commercial deposits.
(1) 
Residential. When any application is made for utility services in accordance with the provisions of this chapter, the applicant for whom such service is requested shall pay a deposit with the application for water service in an amount set from time to time by the City Council.
[Amended at time of adoption of Code (see Ch. 1, General Provisions, Art. I)]
(2) 
Commercial. When any application is made for utility services by a commercial or industrial user in accordance with the provisions of this chapter, the applicant shall pay a deposit with the application for water service in an amount set from time to time by the City Council.
[Amended at time of adoption of Code (see Ch. 1, General Provisions, Art. I)]
(3) 
Where the amount of the deposit provided for above is not sufficient to adequately protect the Water and Sewer Department, a greater amount than stated above may be required, based upon the consumer's estimated bill for a customary billing period.
B. 
Security for payment; no interest. The deposits made under the provisions of this chapter shall be held by the City as security for the payment of utilities used by the applicant upon the premises to which his application pertains and may be so applied when any default is made in the payment in the utilities bill in accordance with this chapter. The depositor shall earn no interest.
All of the rules and regulations concerning the use of the facilities of the water and sewer utilities shall be adopted and the same shall become a part of the contract with every consumer, and every consumer shall be considered to consume utilities from the City subject thereto and bound thereby.
The owner of any building connected to the Maroa public sewer system shall be permitted to install two water meters:
A. 
One of which shall register the usage of water for outside hose connections and lawn sprinklers; and
B. 
The other of which shall register all other water usage.
A. 
The sewer rates established in Part 4, Article XV, of this chapter shall be applied only to the water meter registering water usage, as specified in § 242-11B.
B. 
Separate billing. Customers shall be billed for each meter as separate accounts, and each meter shall be subject to the minimum charge as provided in § 242-80A of this chapter.
C. 
Separate rates. The rates and charges as provided in § 242-18 of this chapter shall be applied separately to each water meter.
D. 
Application for second meter. No second water meter shall be installed for use on or in any premises until an application therefor, in writing, has been made for that purpose and filed with the Waterworks and Sewage Department of the City of Maroa. Upon proper application, the Department shall furnish an appropriately sized water meter and backflow preventer, the cost of which shall be paid by the customer at the time of application. The customer shall be responsible for the proper installation of the meter and associated plumbing according to standards and regulations set forth by the Illinois Plumbing Code and the Superintendent of Public Works.
[Amended 7-19-2021 by Ord. No. 2021/07/19-3]
E. 
Penalty for cross-connection. A user who makes or causes to be made a cross-connection or installs any other plumbing device between the two meters so that the user's sewer rates are understated shall be subject to a fine of $1,000.
A. 
Where persons or families reside in a building under one roof, be it homes or an apartment converted into more than one dwelling place, each family or individual resident residing therein shall be deemed an individual customer and such homes or apartments or dwellings shall be billed for at least one minimum water and sewer account according to the number of families or individual residents residing therein.
B. 
Where two or more families live in one dwelling, one minimum per family may be charged. If more than the minimum is used, the owner or occupant of such dwelling shall pay the additional over such minimum as provided.
[Amended 11-25-2002 by Ord. No. 11/25/2002-1; 2-27-2006 by Ord. No. 02/27/2006-3; 2-22-2010 by Ord. No. 02/22/2010-1; 7-19-2021 by Ord. No. 2021/07/19-3]
A. 
Any water customer who has temporarily discontinued service will continue to be assessed minimum monthly charges. In the event a water customer permanently discontinues service but retains ownership of the premises and wishes to later reinstate service, service will be restored only upon payment of an amount equivalent to the minimum monthly charges for the period of disconnection, in addition to any other charges or deposits.
B. 
There shall be and the City Council shall establish, from time to time, a monthly Utility Rehabilitation Fund charge for every water account.
C. 
There shall be and the City Council shall establish, from time to time, a monthly Water Meter Fund charge for every water account.
A. 
A customer may request a meter to be tested for accuracy, which test will be made in the meter shop of the City in accordance with the standard regulations for meter testing as prescribed by the Illinois Commerce Commission. Each request for the testing of a meter for accuracy shall be accompanied by a deposit in an amount as set from time to time by the City Council.
[Amended at time of adoption of Code (see Ch. 1, General Provisions, Art. I)]
B. 
If the meter so tested shall be found to be accurate within the limits prescribed by the Illinois Commerce Commission, the deposit shall be retained by the Water and Sewer Department as compensation for such test. If the error in registration is found to be more than that permitted by the Commission, then the cost of the test shall be borne by the Department and the amount of the deposit shall be returned to the customer. The customer's bill shall be adjusted in accordance with the results of the test if error is established.
C. 
The quantity of water recorded by the meter shall be accepted as correct by both the customer and the Water Department, except when the meter has been found to be registering inaccurately or has ceased to register. In either case, the meter will be promptly repaired by the Water Department and the quantity of water used will be determined by the registration of the meter in the same period for the preceding year.
[Amended 7-19-2021 by Ord. No. 2021/07/19-3]
A water service line shall consist of the necessary tap, pipe, stop boxes, test plugs, stop cocks, hydrants, bypasses, meters, fixtures and appurtenances between the City water main and the discharge side of the water meter. The water service line shall be originally supplied by the owner of the property served thereby. The City shall maintain and keep in repair domestic water service lines from the main to the discharge side of the curb stop. The owner of the property served thereby shall maintain and keep in repair domestic service lines from the discharge side of the curb stop to the intake side of the water meter and as to all other services from the City mains to the discharge side of the water meter, subject to the other provisions of this chapter. If repairs to a water service line become necessary in the judgment of the Superintendent of Public Works, the City may cause such repairs to be made; and if the same would otherwise be the responsibility of said owner of the property, the cost thereof may be added to the water bill for that service. Not more than one lot or parcel of ground shall be served by each service line, except as provided elsewhere herein; and whenever a lot or parcel of ground being served by a service line is divided into separate ownership, water service after such division shall be provided by a separate service line for each of the respective parts thereof. Where two or more single-family residence buildings or two-family residence buildings having water service of the domestic classification are located on one lot or parcel of ground, a separate water service line shall be provided for each such building, whether the same are owned by one person or entity or otherwise. Such service lines must be at least one inch in outside diameter and must be installed at a minimum depth of 40 inches. Service lines shall be constructed of copper Type K, polyethelene, Type SDR9 (CTS pipe size), or suitable material (based upon application need, as long as the material complies with the Illinois Plumbing Code and receives Superintendent approval) and valves shall only be of a type and material which complies with the Illinois Plumbing Code and is approved in advance by the Superintendent of Public Works. If polyethelene, Type SDR9 (CTS pipe size) line is used, tracer wire must be installed along the complete routing with the service line. Service lines shall not be covered until they are inspected and approved by the Superintendent of Public Works. The user shall not connect any service line or any plumbing connected with the service line to any other water source. The service lines shall meet any requirements of the State of Illinois Environmental Protection Agency.
[Amended at time of adoption of Code (see Ch. 1, General Provisions, Art. I)]
A. 
The user shall furnish all labor and the cost of all materials necessary to construct a one-inch outside diameter tap-in connection from the water main to the applicant's residence or business. For all regular service connections, the applicant shall pay a tap-in connection fee as set from time to time by the City Council.
[Amended 7-19-2021 by Ord. No. 2021/07/19-3]
B. 
The tap-in fee for all tap-in service connections outside the corporate limits shall be as set from time to time by the City Council.
C. 
All water tap and service connections made to the mains of the City waterworks system which are larger than one inch outside diameter shall be installed at the actual cost of the labor and materials; however, the minimum cost shall not be less than an amount set from time to time by the City Council.
[Amended 7-19-2021 by Ord. No. 2021/07/19-3]
[Amended 4-26-2004 by Ord. No. 04/26/04-3; 6-28-2010 by Ord. No. 06/28/2010-4; 7-23-2012 by Ord. No. 07/23/12-1; at time of adoption of Code (see Ch. 1, General Provisions, Art. I)]
The rates for the use and service supplied by the waterworks system shall be set from time to time by the City Council and shall be based upon the amount of water consumed for the following:
A. 
Residential, inside corporate limits.
B. 
Residential, outside corporate limits. The rates for the use and service supplied by the waterworks system for consumers residing outside the corporate limits shall be 30% higher than the prevailing rates for customers residing within the corporate limits.
[Amended 7-19-2021 by Ord. No. 2021/07/19-3]
C. 
Sale of bulk water.
D. 
Unless alternately increased or decreased by a majority vote of the City Council prior to May 1 of each year following passage of this subsection, water and sewer rates shall automatically increase in the month of May by the greater of either of the following:
[Added 5-1-2023 by Ord. No. 2023/05/01-1[1]]
(1) 
The twelve month average inflation rate of the preceding calendar year, calculated by using CPI data obtained from the U.S. Bureau of Labor Statistics; or
(2) 
5%.
[1]
Editor’s Note: Sections 2 through 7 of this ordinance provided specific rates for the current fiscal year (following passage of the ordinance). A complete copy of the ordinance is on file in the City offices.