[HISTORY: Adopted by the Mayor and Board of Aldermen of the Town of Dover 4-14-2020 by Ord. No. 11-2020. Amendments noted where applicable.]
The Program is hereby established to provide an innovative and emerging community mediation services, focusing on being a part of a preventive strategy to assist the community and community members to navigate cultural differences and teach and implement mediation skills for community members to learn, use and benefit from over the long term. The goal of the program is to facilitate dialogue-based mediation that guide the parties to design their own path to address conflict. Community mediation programs are a proven, cost effective, confidential, problem-solving process where parties in a dispute voluntarily work together under the guidance of a trained mediator to reach a solution, through communications to resolve disputes in ways that promote respect, common goals and keeping relationships intact.
The Program shall operate under the following guidelines:
A. 
Participation in the Program is voluntary. Participants may end the mediation process at any time and for any reason.
B. 
The Program is intended to be private and confidential, to encourage open and honest discussion. Exceptions to confidentiality include: dangerousness to self, others, or property.
C. 
Participants design their own dispute solutions with the assistance of a trained mediator who shall be appointed by the Mayor.
D. 
The Mediator shall make reasonable efforts to schedule the initial mediation session within two weeks of a request.
E. 
Mediation sessions will last approximately two hours with the objective of resolving disputes in one to two sessions, depending on the nature of the dispute.
F. 
The Mediator shall establish guidelines for communication at the commencement of each session to provide the participants a safe environment. Mediation sessions shall be designed to be informal with emphasis on conversation, understanding, and collaborative problem solving.
G. 
In addition to resolving disputes, a goal of the Program is to teach participants alternative ways to handle disputes in the future.
H. 
The Program shall be provided to all residents of the Town of Dover at no cost. Participants in landlord-tenant disputes may access the Program upon payment of a fee of $100 for one session of up to 2.5 hours, the cost of which shall be split between the parties.
The Mayor shall appoint a Program Mediator with the advice and consent of the Board of Aldermen. The Mediator shall have the following qualifications: A license to practice law in the State of New Jersey, fully bilingual oral and written English and Spanish, knowledge and experience in immigration, landlord tenant, and family matters. The Mediator shall be appointed for a term of one year commencing on January 1 or anytime thereafter if not on January 1 and ending on of that calendar year ending December 31.