[Adopted 10-10-1991 as Res. No. 91-57]
[Amended 11-13-2014 by Ord. No. 14-17]
A. 
Unless otherwise provided by law, all nonprobationary permanent full-time and part-time employees are eligible to file grievances, with the following exceptions:
(1) 
Appointees of the City Council;
(2) 
Deputies and executive assistants to the City Manager;
(3) 
Department and agency directors;
(4) 
Employees, including constitutional officers and their employees, whose terms of employment are limited by law;
(5) 
Temporary, limited-term, and seasonal employees;
(6) 
Law enforcement officers as defined in Chapter 5 of Title 9.1 of the Code of Virginia whose grievance is subject to the State Law Enforcement Officers Procedural Guarantee Act and who elect to proceed pursuant to such Act's provisions in the resolution of their grievance; and
(7) 
Any other employee electing to proceed pursuant to another existing procedure in the resolution of his grievance.
As used in this Part 2, the following terms shall have the meanings indicated:
GRIEVANCE
A complaint or dispute by an employee relating to his or her employment, including but not necessarily limited to:
A. 
Disciplinary actions, including dismissals, disciplinary demotions and suspensions, provided that the dismissals shall be grievable whenever resulting from formal discipline or unsatisfactory job performance.
B. 
The application of personnel policies, procedures, rules and regulations.
C. 
Acts of retaliation as the result of utilization of the grievance procedure or participation in the grievance of another employee.
D. 
Complaints of discrimination on the basis of race, color, creed, political affiliation, age, disability, national origin or sex.
E. 
Acts of retaliation because the employee has complied with any law of the United States or of Virginia, has reported any violation of such law to a governmental authority or has sought any change in law before the national or state legislative bodies.
A. 
The City retains the exclusive right to manage the affairs and operations of government. Therefore, the following complaints are nongrievable:
(1) 
Establishment and revision of wages or salaries, position classifications or general benefits.
(2) 
Work activity accepted by the employee as a condition of employment or work activity which may reasonably be expected to be a part of the job content.
(3) 
The contents of ordinances, statutes or established personnel policies, procedures, rules and regulations.
(4) 
Failure to promote, except where the employee can show that established promotional policies or procedures were not followed or applied fairly.
(5) 
The methods, means and personnel by which work activities are to be carried on.
(6) 
Except where such action affects an employee who has been reinstated within the previous six months as the result of the final determination of a grievance, termination, layoff, demotion or suspension from duties because of lack of work, reduction in work force or job abolition.
(7) 
The hiring, promotion, transfer, assignment and retention of employees within the City service.
(8) 
The relief of employees from duties of the City in emergencies.
(9) 
The content of performance evaluations.
[Added 11-13-2014 by Ord. No. 14-17]
B. 
In any grievance brought under the exception to Subsection A(6) above, the action shall be upheld upon a showing by the City that:
(1) 
There was a valid business reason for the action; and
(2) 
The employee was notified of the reason in writing prior to the effective date of the action.
A. 
Decisions regarding grievability and access to the procedure shall be made by the City Manager or his designee at any time prior to the hearing before the Personnel Board at the request of the City or the grievant, within 10 calendar days of the request. A copy of the ruling will be sent to the grievant.
B. 
The decision of the City Manager may be appealed by the grievant to the Circuit Court for a hearing on the issue of whether the grievance qualifies for a panel hearing. Proceedings for review of the decision of the City Manager or his designee may be instituted by the grievant by filing a notice of appeal with the City Manager within 10 calendar days from the date of receipt of the decision and giving a copy thereof to all other parties. Within 10 calendar days thereafter, the City Manager or his designee shall transmit to the Clerk of the Court a copy of the decision of the City Manager, a copy of the notice of appeal and the exhibits. A list of the evidence furnished to the Court shall also be furnished to the grievant. The failure of the City Manager or his designee to transmit the record shall not prejudice the rights of the grievant. The Court, on motion of the grievant, may issue a writ of certiorari requiring the City Manager to transmit the record on or before a certain date.
C. 
The Court, under provisions of § 15.1-7.2 of the Code of Virginia,[1] shall hear the appeal within 30 days and render its decision no later than the 15th day from the date of the conclusion of the hearing. The decision of the Court is final and is not appealable.
[1]
Editor's Note: See now § 15.2-1507 of the Code of Virginia.
After a grievance is committed to writing, failure of either party to comply with all substantial procedural requirements of the grievance procedure, including the panel hearing, without just cause shall result in a decision in favor of the other party on any grievable issue, provided that the party not in compliance fails to correct the noncompliance within five workdays of receipt of written notification by the other party of the compliance violation. Such written notification by the grievant shall be made to the City Manager or his designee. The City Manager or his designee, at his option. may require a clear written explanation of the basis for just-cause extensions or exceptions. The City Manager or his designee shall determine compliance issues. Compliance determinations made by the City Manager are subject to judicial review by filing a petition with the Circuit Court within 30 days of the compliance determination.
A. 
Step I.
(1) 
An employee who has a grievance must discuss the problem directly with the immediate supervisor within 20 calendar days after the occurrence which prompts the grievance. The supervisor shall give serious attention to the grievance and must give the employee an answer within five calendar days.
(2) 
If the reply of the immediate supervisor does not resolve the grievance, the employee shall talk to the division head, if there is one, about the matter within five calendar days after hearing from the immediate supervisor. If the answer at this level does not clear up the dispute or if there is no reply within five calendar days, the employee may follow Step Il.
B. 
Step II. The grievant shall send a written statement of the grievance to the department head within five calendar days after the completion of Step I, using forms available in the office of the City Manager. This statement must include the condition or practice which is grieved, what attempts have been made to resolve the issue and what solution is asked. The department head shall, within five calendar days, conduct a personal face-to-face meeting with the grievant, and each party may have witnesses. Witnesses will be excluded except for the period during which their statements are made. Under normal circumstances, neither party may have assistance from a third party. A written reply by the department head shall be given to the grievant within five calendar days after the meeting.
C. 
Step III.
(1) 
If the response at the department head level does not resolve the grievance, the grievant may request, in writing to the City Manager, within five calendar days after completion of Step II, a review and resolution of the grievance. The department head shall provide the City Manager a copy of the grievance statement and the department head's written reply.
(2) 
The City Manager or his designee shall conduct a face-to-face meeting with the grievant within 10 calendar days after receipt of the request. The grievant may invite an individual of his or her choice to participate as an advisor or representative. If legal counsel is chosen as that representative, the department head may be represented by the City Attorney or his designee. Witnesses will be handled as in Step II. The City Manager shall give the grievant a written answer to the grievance within 10 calendar days after the conclusion of the meeting.
D. 
Step IV.
[Amended 12-11-2012 by Ord. No. 12-27; 11-13-2014 by Ord. No. 14-17]
(1) 
If Step III fails to resolve the grievance, the grievant may, within seven calendar days after completion of Step III, request, in writing addressed to the City Manager, a hearing before the Personnel Board. The sole duly of the Personnel Board shall be to rule on grievances, and it shall be the final authority to rule on grievances.
(2) 
The Personnel Board shall be notified of the request for a hearing and shall, within seven calendar days, set a time for the hearing, which shall be held as soon as practicable. All parties are forbidden to discuss or communicate in any way details of the grievance with Board members prior to the hearing. The Office of the City Manager will provide the Board with copies of the grievance record prior to the hearing and provide the grievant with a list of the documents furnished to the Board. The grievant and his or her representative shall be allowed access to and copies of all relevant files intended to be used in the grievance proceeding at least 10 calendar days prior to the hearing.
(3) 
The grievant and a representative of his choice shall be entitled to be present during all phases of the hearing. The grievant shall be responsible for any of his representative's expenses. The City Attorney or other legal counsel shall represent the City; and such attorney and a representative of City government shall be entitled to be present during all phases of the hearing. The parties may mutually agree to allow other persons who have a direct interest to attend the hearing.
(4) 
The decision of the Personnel Board will be made in writing within 14 calendar days after the hearing and will be issued to the grievant or his or her representative, the department head, the City Attorney and the City Manager. It shall be final and binding and consistent with law and written policies.
(5) 
Any question of whether the relief granted by the Personnel Board is consistent with written policy shall be determined by the City Manager or his designee, unless such person has had a direct personal involvement with the event or events which gave rise to the grievance, in which case the decision will be made by the Commonwealth's Attorney.
(6) 
Either party may request the Board to interpret its ruling or to reopen the hearing to accept additional testimony. Such request must be made in writing through the City Manager within seven calendar days after receipt of the decision. Upon receipt of such a request, the Board must decide by majority vote within seven calendar days whether to interpret its ruling or to reopen the hearing. If the request is honored, the Board will set a date to deal with the request as soon as practicable and must render a written decision within seven calendar days after its resultant meeting.
(7) 
Either party may petition the Circuit Court for an order requiring implementation of the Board decision.
The members of the Personnel Board will select one of their members as Chairperson, and that person will preside at their meetings and hearings. The Board is governed by the following hearing rules and may adopt supplementary others at their discretion in order to facilitate fair and expeditious hearings.
A. 
Both the grievant and the employer may call upon appropriate witnesses and be represented by legal counsel or other representatives at the Board hearing. Such representatives may examine, cross-examine, question and present evidence on behalf of the grievant or the employer before the panel.
B. 
The Board does not have authority to formulate policies or procedures or to alter existing policies or procedures.
C. 
The Board has the discretion to determine the propriety of attendance at the hearing of persons not having a direct interest in the hearing, and, at the request of either party, the hearing shall be private.
D. 
The Board has the authority to determine the admissibility of evidence without regard to the burden of proof or the order of presentation of evidence, so long as a full and equal opportunity is afforded to all parties for the presentation of their evidence.
E. 
All evidence will be presented in the presence of the Board and the parties, except by mutual consent of the parties.
F. 
Documents, exhibits and lists of witnesses shall be exchanged between the parties in advance of the hearing.
G. 
The majority decision of the Board, acting within the scope of its authority, is final and binding, subject to existing policies, procedures and laws.
H. 
Hearings are not intended to be conducted like proceedings in courts, and rules of evidence do not necessarily apply.
A. 
For purposes of this regulation, the term "calendar days" means a period of time during consecutive calendar days. If a final day for taking action falls on a Saturday, Sunday or legal holiday, the next following business day will be the deadline for purposes of this grievance policy.
B. 
Time frames may be extended by mutual agreement of the employer and the grievant.