[HISTORY: Adopted by the Common Council of the City of Manawa 1-18-2021[1]. Amendments noted where applicable.]
[1]
Editor's Note: This ordinance also superseded former Ch. 83, Alarm Systems, adopted 10-18-1993 as Title 5, Ch. 4, of the 1989 Code of Ordinances.
This chapter shall be known as the "City of Manawa Alarm Systems Ordinance."
The purpose of this chapter is to provide minimum standards and regulations applicable to burglar, Fire and holdup alarm systems, alarm businesses and alarm users. Both society, in general, and public safety, in particular, will be aided by providing a useful and usable system of private security which properly balances quick response by law enforcement with minimization of law enforcement time spent on alarms which are false or otherwise not the intended function of private security systems.
The following words, terms and phrases, when used in this chapter, shall have the meanings ascribed to them in this section, except where the context clearly indicates a different meaning:
ALARM BUSINESS
Any business in which the owners or employees engage in the activity of altering, installing, leasing, maintaining, repairing, replacing, selling, or servicing alarm systems.
ALARM SYSTEM
An assembly of equipment and devices, or a single device such as a solid-state unit which plugs directly into a 110-volt AC line, or otherwise receives electrical energy arranged to signal the presence of a hazard requiring urgent attention and to which the Police or Fire Department is expected to respond. The term "alarm system" shall include the terms "automatic holdup alarm systems," "burglar alarm systems," "holdup alarm systems" and "manual holdup alarm systems" as those terms are hereinafter defined, and "Fire alarm systems" which monitor temperature, humidity or any other condition directly related to the detection of Fire. The term "alarm system" does not include alarm systems used to alert, or signal persons within the premises in which the alarm system is located, of an attempted, unauthorized intrusion, holdup attempt or Fire.
ANNUNCIATOR
The instrumentation of an alarm console at the receiving terminal of a signal line through which both visual and audible signals show when an alarm device at a particular location has been activated or which, in the event of malfunction, may also indicate line trouble.
ANSWERING SERVICE
A telephone answering service, providing, among its services, the receiving, on a continuous basis through trained employees, of emergency signals from alarm systems, and thereafter immediately relaying the message by live voice to the dispatch center of the Police or Fire Department.
AUTOMATIC DIALING DEVICE
An alarm system which automatically sends, over regular telephone lines by direct connection or otherwise, a prerecorded voice message or coded signal indicating the existence of the emergency situation that the alarm system is designed to detect.
AUTOMATIC HOLDUP ALARM SYSTEM
An alarm system in which the signal transmission is initiated by the action of the robber.
BURGLAR ALARM SYSTEM
An alarm system which signals an entry, or attempted entry, into the area protected by the system.
CANCELLATION
The process where response is terminated when the alarm company (designated by the alarm user) notifies the Manawa Police Department that there is not an existing situation at the alarm site requiring Police response after an alarm dispatch request. If cancellation occurs prior to Police arriving at the scene, this is not a false alarm for the purpose of a civil penalty, and no penalty will be assessed.
CENTRAL STATION
An office to which remote alarm and supervisory signaling devices are connected, where operators supervise the circuits.
CITY
The City of Manawa or its agent.
DIRECT CONNECTION
An alarm system which has the capability of transmitting system signals to the Police or Fire Department.
DUTIES OF THE ALARM USER
A. 
Maintain the premises and the alarm system in a method that will reduce or eliminate false alarms.
B. 
Provide the alarm company the permit number, (the number must be provided to the communications center by the alarm company to facilitate dispatch).
C. 
Must respond or cause a representative to respond to the alarm system's location within a reasonable amount of time when notified by the Providence Police Department.
D. 
Not manually activate an alarm for any reason other than an occurrence of an event that the alarm system was intended to report.
E. 
An alarm user must obtain a new permit and pay any associated fees if there is a change in address or ownership of a business or residence.
FALSE ALARMS
A. 
The activation of an alarm system through mechanical failure, malfunction, improper installation or the negligence of the owner or lessee of an alarm system or of his employees or agents or other undetermined cause. The term "false alarm" does not include alarms caused by tornadoes or other violent climatic conditions.
B. 
An alarm is false within the meaning of this chapter when, upon inspection by the Manawa Police Department, evidence indicates that no unauthorized entry, robbery, or other such crime was committed or attempted in or on the premises which would have activated a properly functioning alarm system. Notwithstanding the foregoing, a false alarm shall not include an alarm which can reasonably be determined to have been caused or activated by unusually violent conditions of nature nor does it include other extraordinary circumstances not reasonably subject to control by the alarm user.
INTERCONNECT
To connect an alarm system to a voice-grade telephone line, either directly or through a mechanical device, that utilizes a standard telephone, for the purpose of using the telephone line to transmit an emergency message upon the activation of the alarm system. The alarm user, his/her employees or agents, and signals activated to summon law enforcement personnel unless law enforcement response was canceled by the user's alarm company before law enforcement personnel arrive at the alarm location.
LOCAL ALARM
An alarm system that emits a signal at an alarm site that is audible or visible from the exterior of a structure and is not monitored by a remote monitoring facility, whether installed by an alarm company or user.
MANUAL HOLDUP ALARM SYSTEM
An alarm system in which the signal transmission is initiated by the direct action of the person attacked, or by an observer thereof.
PERMIT YEAR
A twelve-month period beginning on the day and month on which an alarm permit is issued or fiscal year; January 1 to December 31.
PRIMARY TRUNK LINE
A telephone line leading directly into the dispatch center of the Police or Fire Department that is for the purpose of handling emergency calls, on a person-to-person basis, and which is identified as such by a specific number included among the emergency numbers listed in the telephone directory, or numbers in sequence therewith.
SUSCRIBER
A person who buys or leases or otherwise obtains an alarm system and thereafter contracts with or hires an alarm business to monitor and/or service the alarm system.
VERIFICATION
An attempt by the monitoring company, or its representative, to contact the alarm site and/or alarm user by telephone and/or other electronic means, whether or not actual contact with a person is made, to attempt to determine whether an alarm signal is valid before requesting law enforcement dispatch, in an attempt to avoid an unnecessary alarm dispatch request. For the purpose of this ordinance, telephone verification shall require, as a minimum, that a second call be made to a different number if the first attempt fails to reach an alarm user who can properly identify themselves to attempt to determine whether an alarm signal is valid before requesting law enforcement dispatch.
The Chief of Police shall promulgate such rules as may be necessary for the implementation of this chapter. Such rules shall require the approval of the Common Council and shall be open to Inspection by the public.
No person shall interconnect any automatic dialing device to a Police or Fire Department primary trunk line. No person shall permit such devices, which were installed prior to the effective date of the ordinance from which this chapter derived, to remain interconnected from any property owned or controlled by that person. Such devices may be connected to a central station or an answering service. Relaying messages so received to the Police or Fire Department shall only be done, person to person, on the telephone line.
A. 
Direct connections to the Police or Fire Department are prohibited, but may be authorized pursuant to the direct connection policies of each Department, a copy of which is on file with the Chief of Police and Fire Chief. Existing alarm systems, directly connected to the Police or Fire Department, are allowed to continue under this section; however, if any changes are made to the existing systems, their direct connections shall be disconnected.
B. 
Testing.
(1) 
No alarm business or alarm system, designed to transmit emergency messages to the Police Department, shall be tested or demonstrated without prior notification and approval of the Police Department dispatcher. Alarm businesses or alarm system owners or lessors will be advised on proper test procedure.
(2) 
No alarm system, relayed through intermediate services to the Police Department, will be tested to determine the Police Department's response without first notifying the appropriate authority. However, the Police Department may inspect or test on-site alarm systems authorized under this chapter.
(3) 
Alarm systems shall be in compliance with all pertinent response policies of the Police Department.
When the service provided by an alarm business to its subscribers is disrupted for any reason by the alarm business or the alarm business becomes aware of such disruption, it shall promptly notify its subscribers by telephone that protection is no longer being provided. If, however, the alarm business has written instructions from its subscriber not to make such notification by telephone during certain hours, the alarm business may comply with such instructions.
A. 
Public nuisance. Each false alarm requires response of public safety personnel, involves unnecessary expense to the City, increases the risk of injury to persons or damage to property and dilutes the overall public safety protection to the City. Such false alarms constitute a public nuisance and must be abated.
B. 
Intentional. No person shall intentionally cause the activation of a burglar/Fire alarm device knowing that no criminal activity, Fire or other emergency exists.
C. 
Administrative charges. Any person having a permissible alarm system with alarm device, at one or more locations in accordance with this chapter, shall pay to the City a charge for false alarms responded to by the Police or Fire Department, according to the schedule as established by the Common Council for each calendar year and set out in the schedule of licenses and fees for each location connected, separate accounts to be kept for false alarms as to criminal activity and false alarms for Fire or other emergencies. This section is intended to impose a strict liability on the person, business, corporation or other entity responsible for alarm connection to either the Police alarm panel or to the alarm receiving firm to which the Police and/or Fire Departments have responded, and shall be applied regardless of the cause of the false alarm. Failure to pay such administrative charge, in and of itself, shall constitute a violation of this section, and such charge shall be collectible as a forfeiture upon prosecution and conviction.
D. 
Waiver of fee. If a possessor of the alarm shows, to the satisfaction of the Chief of Police or the Fire Chief, as applicable, that such false alarm was not the result of negligence or improper maintenance, or other good and sufficient cause beyond the reasonable control of the possessor of the alarm, such fee may be waived, and the response shall not count as a false alarm in computing the fee established under Subsection C of this section.
E. 
Other violations. Any person, corporation or other entity violating this chapter in any manner, other than for collection of unpaid administrative charges treated in Subsection C of this section, shall be subject to forfeiture as provided in § 83-8F. When any premises located in the City is owned, leased or occupied by two or more persons as joint tenants, tenants in common, joint lessees, or in any other manner, each person shall see that the provisions of this chapter are complied with, and each person may be subjected to a penalty on violation of this section.
F. 
Default of payment for forfeiture and/or costs. On default of payment of forfeiture and/or costs under Subsections C and/or D of this section, such person or responsible officer of the violating corporation or other entity shall, after determination by the appropriate court, be confined in the County Jail until the same is paid, but not to exceed a length of time specified by the court, which length of time shall not exceed 90 days. Upon nonpayment of the fee, the amount due may be placed on the tax roll as a special charge pursuant to § 66.0627, Wis. Stats.
State Law reference – Nonpayment of judgment, § 800.095(4)(b)1, Wis. Stats.
A. 
Excessive false alarms/failure to register. It is hereby found and determined that three or more false alarms within a permit year or fiscal year is excessive, constitutes a public nuisance, and shall be unlawful. Civil penalties for false alarms within a permit year may be assessed against an alarm user as follows:
(1) 
The Chief of Police or his designee shall draft an invoice which entails a police administrative service fee in the amount of $50. This administrative service fee will be sought for the services rendered in the third such response to a false alarm. This may also be coupled with a City ordinance citation. Warning letters shall also be drafted for the first and second false alarm responses. The warning letter shall include a copy of the City Alarm Ordinance. Failure to pay the police administrative service fee may result in the issuance of a citation, suspension of the property owners licensing, or the filing of a small claims action.
(2) 
Amount of penalty.
Alarm
Penalty
Third false alarm
$50
Fourth false alarm
$75
Fifth false alarm
$100
Sixth false alarm
$500
Every alarm thereafter
$1,000
Failure to register
$25
Administrative service fee
$50
Warning letters
Disseminated after first and second false alarm
The City shall be under no duty or obligation to a subscriber or to any other person concerning any provision of this chapter, including, but not limited to, any defects in an alarm system or any delays in transmission or response to any alarm; but in no way shall this section be construed to relieve law enforcement of its proper function to respond to alarms.
A. 
Permit required. A permit is required for each private alarm system on premises within the City. There shall be a permit fee. The fee shall be as established by the Common Council, from time to time, and as indicated on the schedule of licenses and fees appearing in Chapter 16 of this Code.
B. 
Interior alarms. A permit under this chapter is not required for an alarm system which gives a signal, visual or audible or both, solely within the interior of the building in which it is located.
C. 
Issuing authority. The Chief of Police shall issue the permits and collect the fees.
D. 
Application. An application for permit required under this chapter shall be filed with the Chief of Police. The Chief of Police shall prescribe the form of the application and request such information as is necessary to evaluate and act upon the permit application. The Chief of Police shall deny a permit if the alarm system for which it is sought does not comply with this chapter.
E. 
Appeal. Any person required by this chapter to have a permit, who has been denied such a permit by the Chief of Police, shall have a right to appeal that decision to the Common Council.
In the interest of public safety, all information contained in and gathered through the alarm registration applications, no-response records, applications for appeals and any other alarm records shall be held in confidence by all employees and/or representatives of the City.
A. 
Hearing. Before a permit, issued pursuant to this chapter, may be revoked a hearing shall be held before the Chief of Police. Notice setting forth the time, place and nature of the hearing shall be sent by mail or delivered to the permittee at the address shown on the permit application, not less than seven days prior to the hearing.
B. 
Grounds for revocation. The Chief of Police may revoke a permit on the following grounds:
(1) 
The application for a permit contains a false or incomplete statement of a material fact.
(2) 
A licensee has repeatedly failed to comply with the provisions of this chapter.
(3) 
An alarm system repeatedly actuates false alarms.
C. 
Appeals. Any permittee may appeal the decision of the Chief of Police by filing a written notice of appeal with the City Clerk within 10 days after the decision. Such appeal shall be heard by the Common Council within 30 days after filing of the appeal. The Common Council may affirm, amend or reverse the decision or take other action deemed appropriate. An appeal timely taken suspends the revocation until the Common Council gives its decision. The City Clerk shall give written notice of the time and place of the hearing to the appellant by certified mail or personal delivery, not less than seven days before the hearing. In conducting the hearing, the Common Council shall not be limited by the technical rules of evidence.
A. 
Any person engaged in the alarm business in the City shall comply with the following:
(1) 
Obtain and maintain the required state and/or City license(s).
(2) 
Provide name, address, and telephone number of the user, or a designee, who can be called in an emergency, 24 hours a day; and contact a key holder or other emergency contact who will respond immediately.
(3) 
Provide the most current contact information for the alarm user.
(4) 
Ninety days after enactment of this chapter the alarm installation companies shall, on all new and upgraded installations, use only alarm control panel(s) which meet SIA control panel standard CP-01.
(5) 
Prior to activation of the alarm system, the alarm company must provide instructions explaining the proper operation of the alarm system to the alarm user.
(6) 
Provide written information of how to obtain service from the alarm company for the alarm system.
B. 
An alarm company performing monitoring services shall:
(1) 
Attempt to verify, by calling the alarm site and/or alarm user by telephone, to determine whether an alarm signal is valid before requesting dispatch. Telephone verification shall require, as a minimum, that a second call be made to a different number, if the first attempt fails to reach an alarm user who can properly identify themselves to attempt to determine whether an alarm signal is valid, except in the case of a panic or robbery-in-progress alarm, or in cases where a crime-in-progress has been verified by video and/or audible means.
(2) 
Provide alarm user registration number, when available, to the communications center to facilitate dispatch and/or cancellations.
(3) 
Communicate any available information about the location of the alarm.
(4) 
Communicate a cancellation to the law enforcement communications center as soon as possible following a determination that response is unnecessary.
A. 
It shall be unlawful to activate an alarm system for the purpose of summoning law enforcement when no burglary, robbery, or other crime dangerous to life or property is being committed or attempted on the premises, or otherwise to cause a false alarm.
B. 
It shall be unlawful to install, maintain, or use an audible alarm system which can sound continually for more than 15 minutes.
C. 
It shall be unlawful to install, maintain, or use an automatic dial protection device that reports, or causes to be reported, any recorded message to the Manawa Police Department.
A. 
Appeals process.
B. 
Assessments of civil penalty(ies) and other enforcement decisions made under this ordinance may be appealed by filing a written notice of appeal with the Manawa Police Department within 10 days after the date of notification of the assessment of civil penalty(ies) or other enforcement decision. The failure to give notice of appeal within this time period shall constitute a waiver of the right to contest the assessment of penalty(ies) or other enforcement decision. Appeals shall be heard through an administrative process by the Protection and Welfare Committee. All decisions made by the Protection and Welfare Committee are final and remain without appeal.
C. 
Appeal standard. The hearing officer or Protection and Welfare Committee Chairman shall review an appeal from the assessment of civil penalty(ies) or other enforcement decisions using a preponderance of the evidence standard. Notwithstanding a determination that the preponderance of the evidence supports the assessment of civil penalty(ies) or other enforcement decision, the hearing officer shall have the discretion to dismiss or reduce civil penalty(ies) or reverse any other enforcement decision where warranted.