[Adopted 12-19-2017 by Ord. No. 17-10]
A. 
The Taxpayers Bill of Rights is set forth herein as follows:
Hanover Township, Northampton County, Pennsylvania Taxpayers Bill of Rights Disclosure Statement Pursuant to Act 50, as Amended.
Every taxpayer is obligated to pay all taxes levied by the Township to which the taxpayer is subject. When taxes are not paid, or a Township has questions about whether a taxpayer has fulfilled all tax obligations, the Township has legal rights to enforce taxpayer obligations. In conjunction with taxpayer obligations and Township rights, the Commonwealth of Pennsylvania has entered a Local Taxpayers Bill of Rights which grants legal rights to taxpayers and creates obligations for Townships so that equity and fairness control how townships collect taxes. This document is the Township disclosure statement required by the Bill of Rights. This document is merely a summary of your rights. For a complete statement of your rights and the obligations of the Township, see 53 Pa.C.S.A. §§ 8421 through 8438, the Local Taxpayers Bill of Rights.
B. 
Applicability/eligible taxes.
(1) 
This disclosure statement applies to eligible taxes levied by the Township. For this purpose, eligible taxes include any tax levied by the Township other than the real estate tax. This disclosure statement does not apply to real estate taxes. The specific eligible taxes levied by the Township are: per capita tax; business privilege tax; and earned income tax. Unless expressly provided in the Local Taxpayers Bill of Rights, the failure of any Township representative to comply with any provision of this disclosure statement, related regulations or the Local Taxpayers Bill of Rights will not excuse the taxpayer from paying the taxes owed.
(2) 
This disclosure statement does not apply to tax matters for which an administrative hearing has already been heard unless remanded by court. It does apply to all pending tax matters.
(3) 
When you request it, H.A. Berkheimer, Inc., ("Berkheimer"), for per capita tax and business privilege tax, and Kratzerburg and Associates, Inc., d/b/a Keystone Collections Group ("Keystone"), for earned income tax, must supply you with a copy of these written rights, at no charge to you.
(4) 
When you pay a local tax, Keystone or Berkheimer must apply your payment first to the tax due; then to interest due, if any; next, to penalties due, if any; and finally, to other fees and charges, if any.
A. 
If you receive a letter from Keystone or Berkheimer requesting additional information about your tax returns or tax liability, i.e., an "inquiry letter," you have 30 days from the date the letter is mailed to respond to it.
(1) 
Example: Keystone or Berkheimer sends to taxpayer a letter asking her to send in a copy of her W-2 form for the past tax year. Taxpayer has 30 days to respond to the letter by sending in her W-2 form.
B. 
If you need additional time to respond to a letter requesting more information, you may write to Keystone or call Keystone at (888) 519-3897 or you may write to Berkheimer or call Berkheimer at (800) 360-5555, ext. 2, to ask for more time to respond to the letter. If you write for an extension of time to respond to the inquiry letter, Keystone or Berkheimer will inform you in writing as to whether your request has been granted. If you call to make your request, Keystone or Berkheimer will inform you of the decision at that time and send you a letter verifying the decision. Your request for additional time to respond to our inquiry letter must state all reasons why you need extra time.
(1) 
Example: Keystone or Berkheimer sends to taxpayer a letter asking her to send in a copy of her W-2 form for the past tax year. Taxpayer calls Keystone or Berkheimer to say that she will need an extra 10 days to find her W-2 form because her tax records are with her accountant, who is away on vacation. Keystone or Berkheimer grants her request over the phone and sends a letter to verify that she has a total of 40 days to respond to our request.
(2) 
Example two: Keystone or Berkheimer sends to taxpayer a letter asking her to send in a copy of her W-2 form for the past tax year. Taxpayer sends a letter to Keystone or Berkheimer to say that she will need an extra 10 days to find her W-2 form because her tax records are with her accountant, who is away on vacation. Keystone or Berkheimer grants her request and sends a letter to verify that she has a total of 40 days to respond to our request.
C. 
Keystone or Berkheimer cannot take any action against you until the thirty-day response period has expired. If you have been granted an extension of time to respond to our inquiry letter, that extra time must also expire before Keystone or Berkheimer can take other action.
(1) 
Example: Keystone or Berkheimer mails a letter to taxpayer on November 1 asking her to send in a copy of her W-2 form for the past tax year. Taxpayer has until December 1 to respond to our request. Keystone or Berkheimer cannot send out any other notices or letter to taxpayer until after December 1.
(2) 
Example two: Keystone or Berkheimer mail a letter to taxpayer on November 1 asking her to send in a copy of her W-2 form for the past tax year. Taxpayer sends a letter to Keystone or Bernheimer to say that she will need an extra 10 days to find her W-2 form because her tax records are with her accountant, who is away on vacation. Taxpayer has until December 11 to respond to our request. Keystone or Berkheimer cannot send out any other notices or letters to taxpayer until after December 11.
D. 
If Keystone or Berkheimer want proof that you filed tax returns or paid taxes for prior tax years, i.e., for tax years other than the most current, we can only ask about the three prior tax years.
(1) 
Example: Keystone or Berkheimer sends a letter to taxpayer on November 1, 1999, requesting copies of prior year tax returns for 1996, 1997 and 1998. Taxpayer cannot find his 1997 tax return and Keystone or Berkheimer do not have record that a return for that year was filed. We can send additional notices to the taxpayer requesting that a 1997 tax return be filed and the tax paid.
(2) 
Example two: Keystone or Berkheimer sends a letter to taxpayer on November 1, 1999, requesting copies of prior year tax returns for 1996, 1997 and 1998. Taxpayer sends copies of the returns requested on November 29. After reviewing same, Keystone or Berkheimer finds that taxpayer did not report $1,000 of income for 1997. We can bill taxpayer for the additional tax due on the additional $1,000 of income reported for 1997.
(3) 
Example three: Keystone or Berkheimer sends a letter to taxpayer on November 1, 1999, requesting copies of prior year tax returns for 1996, 1997 and 1998. Taxpayer sends copies of the returns requested on November 19. After reviewing same, Keystone or Berkheimer finds that taxpayer did not pay any of the taxes reported on any of his returns. We can bill taxpayer for delinquent taxes due.
E. 
If Keystone or Berkheimer knows that you failed to file a tax return or that you failed to pay a tax which was due more than three years prior to the date of our notice, we can send you additional notices or letters.
(1) 
Example: Through its records, Keystone or Berkheimer knows that taxpayer has not filed tax returns for the 1994 tax year. Keystone or Berkheimer sends a letter to taxpayer on November 1, 1999, telling him that a return must be filed. Taxpayer still does not file or pay his 1994 taxes. Keystone or Berkheimer can send additional notices or bill taxpayer for 1994 taxes due.
F. 
Keystone or Berkheimer can ask you to send copies of your federal tax return if we have information which we need to collect the local tax and it is information which Keystone or Berkheimer cannot get from other sources or from the Pennsylvania Department of Revenue.
(1) 
Example: Keystone or Berkheimer sends a letter to taxpayer on November 1, 1999, requesting copies of her Schedule C filed with her 1997 federal income tax return. Keystone or Berkheimer needs her Schedule C to verify the amount of net profits reported on her local earned income tax return. Taxpayer filed a copy of her federal Schedule C with her Pennsylvania state income tax return. Taxpayer must send a copy of her federal Schedule C as requested.
A. 
If Keystone or Berkheimer determines that you owe an additional tax, the collector must advise you in writing of the following:
(1) 
The tax years/quarters for which more tax is due;
(2) 
The amount due for each tax year/quarter;
(3) 
The legal grounds for our determination that additional taxes are due; and
(4) 
A list of changes Keystone or Berkheimer has made to any tax return filed by you, which is the reason for our determination that additional taxes are due.
B. 
Penalties and interest due on additional taxes due by you may be removed if:
(1) 
The local taxing body caused you to not pay the additional tax due or to pay it late; or
(2) 
Keystone or Berkheimer caused you not to pay the additional tax due or to pay it late.
C. 
Penalties and interest due on additional taxes must be removed if either the local taxing body or Keystone or Berkheimer gave you specific written advice that you relied upon in response to a specific question regarding your taxes based upon complete and correct information supplied by you.
(1) 
Example: Taxpayer sends a letter to the taxing body. She wants to know if bonuses from her employer are taxable for purposes of the earned income/net profits tax. The taxing body states that she does not owe Keystone or Berkheimer tax in writing. Keystone or Berkheimer audits her tax return and discovers that she has not paid tax on this income. Keystone or Berkheimer bills her for the tax due on the bonuses from her employer. Penalties and interest must be waived because taxpayer relied upon the written advice given to her from the taxing body.
A. 
If you have overpaid a tax or paid a tax in error, you may send a written request for refund of the amount overpaid. Your written request for a refund can take the form of a letter which states all the reasons why you feel a refund is due you.
B. 
Refund requests for earned income/net profits, business privilege/mercantile, and occupation privilege taxes: You must send your written refund request to Keystone or Bernheimer within three years of the date that the tax return was due or within one year from the date when you paid the tax, whichever is later.
(1) 
Example: Taxpayer seeks a refund of earned income taxes for the tax year 1997. She filed her return on April 1, 1998, and paid her taxes on the same date. Her 1997 earned income tax return and payment were due by April 15, 1998. She must send her letter to Keystone or Berkheimer asking for her refund by April 15, 2001.
(2) 
Example two: Taxpayer seeks a refund of earned income taxes for the tax year 1992. She did file her tax return on April 15, 1993, the date that it was due. She did not pay the tax to Keystone or Berkheimer until December 1, 1997. Taxpayer must send her letter to Keystone or Berkheimer asking for her refund by December 1, 1998.
C. 
If you have paid a tax as a result of your receiving a notice from Keystone or Berkheimer informing you of delinquent taxes due, and then seek a refund of the tax paid, you must send your written request to Keystone or Berkheimer within one year of the date of payment.
(1) 
Example: Taxpayer receives a notice from Keystone or Berkheimer advising him that he owes to us an additional $100 of earned income tax for 1997. He pays the tax on December 12, 1998, in order to avoid further collection action. Taxpayer later determines that additional tax was not due and wants a refund. He must send his letter to Keystone or Berkheimer asking for a refund by December 12, 1999.
D. 
If you file a tax return showing an overpayment of tax, your return is considered a written request for a cash refund unless you state on the return that you desire a credit.
(1) 
Example: Taxpayer files her 1998 earned income tax return showing an overpayment of $100. She does not check either box on the return to show that she wants a refund or credit. Taxpayer can receive a cash refund of $100.
(2) 
Example two: Taxpayer files her 1998 earned income tax return showing an overpayment of $100. She checks the box on the return showing that she wants a credit toward next year's tax. Taxpayer can receive a credit.
E. 
You are entitled to interest on refunds for overpayment of taxes. Interest is calculated from the date of the overpayment until the date written on the refund check.
F. 
The rate of interest on refunds for overpayment of taxes can change from year to year.
G. 
You will not receive interest on refunds which are paid to you by Keystone or Berkheimer within 75 days of the date that a tax return was due to be filed or within 75 days of the date your tax return is actually filed, whichever is later.
(1) 
Example: Taxpayer files his 1998 earned income tax return on April 1, 1999, showing an overpayment of tax of $25. His 1998 tax return is due by April 15, 1999. Keystone or Berkheimer sends to taxpayer a refund check in the amount of $25 on July 1. No interest is due to taxpayer.
(2) 
Example two: Taxpayer files his 1998 earned income tax return on January 15, 2000, showing an overpayment of tax of $25. His 1998 tax return was due by April 15, 1999. Keystone or Berkheimer sends to taxpayer a refund check in the amount of $25 on February 15, 2000. No interest is due to taxpayer.
(3) 
Example three: Taxpayer files his 1998 earned income tax return on April 1, 1999, showing an overpayment of tax of $25. His 1998 tax return is due by April 15, 1999. Keystone or Berkheimer sends to taxpayer a refund check in the amount of $25 on August 15, more than 75 days after his tax return was due. Interest is due to taxpayer.
H. 
If you have overpaid on interest or penalties due on delinquent taxes, you are not entitled to interest.
(1) 
Example: Taxpayer owes to Keystone or Berkheimer $100 of delinquent earned income taxes and an additional $12 of penalties and interest on the delinquent taxes. She pays $120 to satisfy the unpaid tax, penalty and interest. She applies for a refund of $8 for the penalty and interest which was overpaid. No interest is due to taxpayer.
I. 
If you cash or deposit our refund check, this will not stop you from requesting any additional refund of tax or interest.
(1) 
Example: Keystone or Berkheimer sends to taxpayer a check for $100, which is a refund of 1994 taxes, with interest, requested by him. Taxpayer cashes the check. Taxpayer later determines that he overpaid a 1995 tax and seeks an additional refund. Taxpayer can make this request for a second refund even though he already received and cashed a prior refund check.
A. 
If your request for a tax refund is denied by Keystone or Berkheimer, or if we say you owe to us more taxes, you may file a petition with Keystone or Berkheimer to appeal our decision. A copy of the petition form is enclosed.[1]
[1]
Editor's Note: Said form can be found at the Township offices.
B. 
A written request for a refund or a letter disputing a deficiency assessment is not a petition for appeal. You must use the enclosed form.
C. 
A petition is timely filed if the letter transmitting the petition is postmarked by the United States Postal Service on or before the final day on which the petition is required to be filed. The deadlines for filing a petition to appeal a request for refund are as follows:
(1) 
Petitions to appeal earned income/net profits, business privilege/mercantile, and occupation privilege taxes: within three years from the date the tax return was due or within one year from the date a payment of the tax was made, whichever is later.
(a) 
Example: Taxpayer wants to file his petition to appeal a request for refund of his 1998 earned income taxes. His 1998 local earned income tax return was due to be filed on or by April 15, 1999. Taxpayer must file his petition for appeal on or before April 15, 2002.
(b) 
Example: Taxpayer wants to file his petition to appeal a request for refund of his 1998 per capita tax. His tax payment was due on July 1, 1998, but he did not pay it until January 7, 2003. Taxpayer must file his refund petition on or by January 7, 2004.
(2) 
A petition to appeal an assessment of additional tax must be filed within 90 days of the date of the delinquency or assessment notice.
(a) 
Example: Taxpayer receives a notice from Keystone or Berkheimer that she owes an additional $200 in tax. The date of the notice is August 1, 1999. Taxpayer must file her petition to appeal the assessment on or before November 1, 1999.
D. 
Your petition to appeal a tax refund request must contain the following information:
(1) 
Your name, address and local telephone number;
(2) 
The name of the taxing district(s) which you claim owes you a refund;
(3) 
The type of tax at issue;
(4) 
The tax year(s) for which you are requesting a refund;
(5) 
The date you originally requested a tax refund;
(6) 
A copy of any local tax return which may be associated with your tax refund request;
(7) 
Copies of all federal and/or state returns and/or schedules which may relate to your tax refund request;
(8) 
A copy of your written refund request; and
(9) 
A written statement from you explaining all the reasons why you feel a tax refund is due to you.
(10) 
The petition must be signed and dated by you.
E. 
Your petition to appeal an assessment for additional taxes must contain the following information:
(1) 
Your name, address and local telephone number;
(2) 
The name of the taxing district(s) which you claim owes you a refund;
(3) 
The type of tax at issue;
(4) 
The tax year(s) for which you are requesting a refund;
(5) 
The date you originally requested a tax refund;
(6) 
A copy of any local tax return which may be associated with your tax refund request;
(7) 
Copies of all federal and/or state returns and/or schedules which may related to your tax refund request;
(8) 
A copy of your written refund request; and
(9) 
A written statement from you explaining all the reasons why you feel an additional tax is not owed to Keystone or Berkheimer by you.
(10) 
The petition must be signed and dated by you.
F. 
Petitions which are not fully completed will be returned to you as unfiled. Petitions which are not timely filed with be denied.
G. 
Your petition for appeal must be sent to the auditor or collection agency that sent you the assessment from which you are appealing: Keystone Collections Group, 224 Nazareth Pike, Suite 16, Bethlehem, Pennsylvania 18020 or H.A. Berkheimer, Inc., Department of Appeals, 1883 Jury Road, Pen Argyl, Pennsylvania 18072.
H. 
At the hearing, you will have the opportunity to present any facts, documents, witnesses or other evidence to support your petition.
I. 
All appeals from a taxpayer shall have his or her petition decided by the Tax Hearing Officer duly appointed by the Township based solely on the petition and record (including information on file and information submitted by the taxpayer). The current Tax Hearing Officer for earned income tax is Northampton County Tax Collection Committee Tax Appeals Board, and for business privilege, mercantile or occupational the Tax Hearing Officer is Berkheimer. No hearing, oral testimony or oral argument is required, but can be requested by the taxpayer. The Tax Hearing Officer shall grant a hearing in each case where a taxpayer appeal is filed. Reasonable notice of the hearing date will be provided to the taxpayer by Keystone or Berkheimer. The notice shall provide the date, time and place of a hearing.
J. 
A decision will be made and sent you in writing within 60 days of the date your petition is postmarked by the Post Office. If the Tax Hearing Officer does not make a decision and tell you of it within the allotted 60 days, your petition is automatically approved.
K. 
If you disagree with the decision of the Tax Hearing Officer, you may appeal the matter to the Court of Common Pleas of Northampton County, which appeal must be filed within 30 days of the Tax Hearing Officer's decision.
If you fail to file a tax return or pay a tax which is due:
A. 
Keystone or Berkheimer can garnish your wages to collect any unpaid earned income, net profits, per capita, occupation assessment, or occupation privilege taxes. Before Keystone or Berkheimer can contract your employer, we must send to you a notice telling you that a wage attachment will be done if the delinquent taxes are not paid. This notice will be sent by certified mail at least 15 days before Keystone or Berkheimer will attach your wages. If you receive a notice before wage attachment, you may contact Keystone or Berkheimer in order to pay your tax.
B. 
Keystone or Berkheimer can also levy and sell your personal property to make payment of any taxes due and owing by you. You will receive a "Distraint for Taxes" notice from us which places a levy on your personal property. Within 10 days of your receipt of this notice, you may contact Keystone or Berkheimer to settle your account or you may demand a hearing before your local magistrate.
C. 
Keystone or Berkheimer can also file a civil lawsuit against you to collect any unpaid taxes due by you. Except for earned income/net profits taxes, there is no statute of limitations for filing a civil suit to collect delinquent taxes. Generally, suits involving unpaid earned income/net profits taxes must be filed within three years from the date a tax return was due or from the date when a tax return was actually filed, whichever is later. There is no statute of limitation for filing civil suits to collect unpaid earned income/net profits taxes if a taxpayer has not filed a tax return or in cases of tax evasion.
D. 
If you have failed to file an earned income/net profits tax return, you may be subject to a fine of up to $500.
E. 
If you fail to file business privilege/mercantile or occupation privilege tax returns, you may be subject to similar fines.
F. 
You may also be subject to penalties, interest and additional costs due on any delinquent, unpaid taxes.
G. 
If you cannot pay a tax due and owing by you, you can contract Keystone or Berkheimer in order to arrange a payment plan. Keystone or Berkheimer will arrange with you a monthly payment plan that is acceptable to them and you. If we believe that your financial condition has significantly changed, we can ask you to send to us an update on your finances. Keystone or Berkheimer can change or terminate any payment plan, if:
(1) 
Keystone or Berkheimer finds that the information provided was inaccurate or incomplete;
(2) 
Keystone or Berkheimer believes that there is a danger you cannot make your payments under the plan;
(3) 
You fail to make any payment under the plan at the time it is due;
(4) 
You fail to pay any other taxes which you owe to Keystone or Berkheimer at the time they are due; or
(5) 
You fail to provide a financial condition update if requested by Keystone or Berkheimer.
H. 
If Keystone or Berkheimer must change or terminate any payment plan, we must give you 30 days' notice and tell you the reasons why we are changing or ending the payment plan.
I. 
You may prepay, i.e., pay off early, any delinquent tax which is subject to an installment payment plan.
A. 
Any information which Keystone or Berkheimer receives from you about your income, salary, wages, taxes because of a tax return you have filed with us, taxes you have paid to us, a request for refund you have sent to us, a petition for appeal filed by you, or hearing before a Tax Hearing Officer is confidential. Keystone or Berkheimer cannot share this information with any other person, except for counsel, representatives of the taxing district, or except as required by law.
B. 
If you have a concern or complaint about our notices or tax forms, personal representatives, or any other questions about Berkheimer you can send your question in writing to Keystone Collections Group, 224 Nazareth Pike, Suite 16, Bethlehem, Pennsylvania 18020, or H.A. Berkheimer, Inc., at 50 North Seventh Street, Bangor, Pennsylvania 18013. We will review your concern and respond accordingly.