All water furnished by the Water Department of the Town shall be, wherever practicable, measured by meters furnished and installed by the Town for that purpose. Such water meters shall be the property of the Town and shall be, unless otherwise authorized by the Town Superintendent, placed as near the curb line as possible and on property owned by the Town.
No person shall tamper with a water meter, or use, or cause to be used, any device whatsoever, so as to injure the same, or as to prevent or interrupt the proper and accurate registering by it of the quantity of water from the Town water system used or supplied.
The Town Treasurer shall collect all charges made for water and sewer service furnished and supplied by the Town to its consumers.
Monthly charges for water furnished and supplied by the Town of Elkton shall be determined by the Town Council, and subject to rules and regulations adopted therewith.
A. 
All meters for measurement of water furnished and supplied by the Town to its consumers shall be read monthly, weather permitting, and the bills for water so supplied and for sewer service provided shall become due on the day of reading. If any such bill is not paid by the 26th day of the month in which such bill is rendered, or within 10 days of the date such bill is mailed, whichever comes later, a 10% penalty shall be added.
B. 
It is the policy of the Town to discontinue water and sewer service to customers by reason of nonpayment of a bill only after notice and meaningful opportunity to be heard on disputed bills. If any bill is not paid by the date specified in Subsection A of this section, a second bill will be mailed containing a cutoff notice that if the bill is not paid within five working days of the mailing of the second bill, service will be discontinued for nonpayment.
C. 
Any customer disputing the correctness of the bill shall have a right to a hearing at which time he or she may be represented in person and by counsel or any other person of his or her choosing and may present orally or in writing his or her complaint and contentions to the Town Treasurer at the Treasurer's office in the Municipal Building, Elkton, Virginia, during regular working hours. The Town Treasurer is authorized to order that the customer's service not be disconnected and to make a determination of the customer's complaint. Request for delays and waiver of payment will not be entertained; only questions of proper and correct billing will be considered. The decision of the Town Treasurer may be appealed within five working days to the Mayor, in writing, and the Mayor is authorized to make a final determination of the customer's complaint.
D. 
Notice of the customer's right to a hearing and appeal for the purpose of disputing the correctness of a bill as herein provided shall be given to all new customers applying for water and/or sewer service and shall be sent by regular mail with second bills and cutoff notices, which notices shall indicate the address and telephone number of the Town Treasurer whereby a hearing may be requested.