Any Public Safety Department Head(s) are required to reside within the Town of Walpole or a community contiguous to the Town within 12 months of the date of appointment.
It is the intent of the Town of Walpole to be equitable and fair in our relations with employees. Employees are encouraged to bring to the attention of appropriate management representatives any complaints regarding any phase of their employment. All such complaints will be promptly investigated and answered or adjusted in a manner consistent with established Town policy and sound employee relations principles.
A. 
Complaint procedure. Employees are encouraged to discuss all problems or differences of opinion with their supervisor. Usually difficulties can be resolved without going further. Occasionally, an unusual problem will arise that these discussions do not resolve. When this happens, supervisors should encourage employees to follow the steps of the complaint procedure which is available to employees to pursue at any time.
(1) 
Step 1: The employee should discuss the complaint with his or her immediate supervisor within five working days after the act or condition which is the basis of the complaint occurred. The supervisor should discuss the complaint normally within one week after notification by the employee.
(2) 
Step 2: If within one week the employee is not satisfied with the result of the discussion with his/her supervisor, the employee will request, in writing, that a meeting be scheduled by the supervisor between the department manager and the employee within five working days after he/she has received the Step 1 decision. This meeting will be held normally within one week of notification by the employee.
(3) 
Step 3: If within one week after the meeting with the department manager the employee is still not satisfied, the employee will prepare a written statement of the request or complaint and will forward it within one week to the next level to Town Management. The manager will review and answer in writing the complaint normally within five working days. At either the manager's or the employee's request, a conference between the employee and the manager will be held, normally during those five days.
(4) 
Step 4: If the manager's answer to the employee's request or complaint is not satisfactory to the employee, the employee should notify the Town of Walpole Personnel Board within one week. The Personnel Board will review all pertinent documents, records, and management's written answer and answer the request or complaint within 30 days after receiving it. The Personnel Board's decision will be final.
B. 
(Employees should consult with the Town Charter and/or their respective collective bargaining agreement prior to utilizing this bylaw.)