Consumers must keep their water pipes and fixtures in good repair
and protected from frost at their own expense. They shall be held
responsible for any damage resulting from their failure to do so.
They shall prevent any waste of water.
All new service pipes must be inspected by the Division before
covering the trench. All pipes and trenches shall meet the approval
of the Division.
On town-accepted roads, new service connections shall be made
by the Division and brought to the Consumer's property line.
The Consumer shall be charged the current rate for tapping and connection
fees.
All service pipes between the street line and the cellar wall
may be required or relaid by the Division when it deems it necessary for
the protection of the supply or the giving of satisfactory water service.
The cost shall be charged to the Consumer.
[Amended 5-20-2019 ATM by Art. 21]
When permission to open a permanently paved street is refused
by the Select Board or when, for any physical reason, it is impossible
to open a street and the applicant requests that water be furnished
temporarily from an adjacent service, the same may be done at the
expense of the consumer if approved by the Superintendent.
Any consumer requiring a service pipe between the main and the
street line which is of a different type or larger size than 3/4 inch
shall be at the expense of the consumer.
The pipe from the street to the building (or all pipe beyond
the town property line, including meter pits and curb boxes) is the
property of the Consumer, and all the repairs to the same shall be
made at their expense.
All fittings supplied by the Division to the Consumer shall
be billed to the consumer.
Services for other than permanent structures, or which are used
only a part of the year shall be installed at the expense of the Consumer.
Only one service connection shall be made to each dwelling unit
located in a building or to each commercial or industrial building.
Requests for turning on or shutting off a water service shall
be made in writing 24 hours in advance, except in case of an emergency.
Consumers shall be charged for each such service. Only Division personnel
shall open or close curb cocks. Requests for turning on or shutting
off water, other than at normal working hours, shall be billed at
the overtime rate.
No new services shall be installed during November 15 to April
15 except in such cases deemed emergencies. Applications must be received
by November 1. Installation of services beyond the end of an existing
water main shall not be allowed. The main must be extended (including
necessary hydrants and appurtenances) to the furthest limit of the
Consumer's property at their expense. Water mains shall be looped
when required by the Superintendent.
Service pipes shall not be placed within 10 feet of any other
utilities except under special conditions and with the approval of
the Superintendent. The Division shall not be responsible for damage
to other utilities laid within 10 feet of a water service or water
main.
The Division shall furnish water for standby fire protection
service in accordance with the rates for sprinkler systems. All equipment
for this purpose shall be installed entirely at the expense of the
Consumer and with the approval of the Superintendent. Such pipes shall
not be used for supplying water for any other purposes and must be
so arranged that easy inspection can be made by Division personnel.
Whenever it is considered necessary for the protection of the water
supply and in the interest of the town, the Superintendent shall have
the right to require the installation of meters, alarms or other accessories.
The installation and upkeep of such equipment shall be at the Consumer's
expense.
No water shall be taken or used through private fire systems
for the purpose of testing unless the Superintendent issues written
permission. Such test must be conducted under the supervision of the
Division.
Fire hydrants on private property shall be inspected and serviced
once every two years by the Division for a fee. Any repairs necessary
for proper operation of hydrants shall be the responsibility of the
property owner and shall be completed within 30 days after due notice
in writing has been given to the owner by the Division.
The use of fire hydrants, town and private, is restricted to
members of the Fire Department and to employees of the Division. Other
persons may use the fire hydrants only with the specific permission
of the Superintendent.
[Amended 4-30-1996 ATM
by Art. 39]
If, in the opinion of the Superintendent, the installation of
an approved backflow preventer(s) on the property side of a meter
is considered necessary for the safety of the water system, such approved
device(s) shall be immediately installed at the expense of the Consumer
after due notice in writing has been given to the consumer by the
Superintendent. Said device(s) shall be installed and tested in accordance
with the drinking water regulations of Massachusetts, 310 CMR 22.22.
All test performed by the Division shall be charge as set forth in
Section 8.6.