[Amended 9-11-1978 by L.L. No. 8-1978]
All bills are payable in accordance with the terms of the applicable service classification specified in § 270-6. All water bills shall be rendered on a combination bill, together with the sewer bill for the applicable property.
For new services installed at any time during the billing period, the minimum charge and the amount of water allowed thereunder will be prorated according to the number of days remaining to complete the billing period after the service has been placed in use by the owner.
Meters will be read biannually, quarterly or monthly and customers will be billed biannually, quarterly or monthly at the Department's option, subject to the approval of the Board of Trustees.
The quantity recorded by the meter shall be considered the amount of water passing through the meter, which amount shall be conclusive on both the customer and the Department except where it appears that the meter has ceased to register or has registered inaccurately.
Each meter on a customer's premises will be considered separately, and readings of two or more meters will not be combined unless specifically provided for in the rate schedule or unless the Department's operating convenience requires the use of more than one meter or of a battery of meters.
In cases where it is found that the meter has ceased to register, an estimated bill for the billing period immediately preceding the date when such meter was found defective and for the period from said date to the date of replacement of the meter may be rendered the customer. The estimated bill shall be based upon the amount of water consumed in the corresponding period in prior years, except where it appears that there has been a change in occupancy of the premises or in the use of water or where no prior experience exists, by the average registration of an operating meter in subsequent periods or by equitable adjustment, whichever method is representative, in the Department's opinion, of the conditions existing during the period in question.
[Amended 9-11-1978 by L.L. No. 8-1978]
All bills are due and payable when rendered. The customer shall be responsible for all bills. Failure to receive a bill shall not excuse payment. No partial payments will be accepted.
[Amended 9-11-1978 by L.L. No. 8-1978; 12-8-1980 by L.L. No. 11-1980; 2-23-1981 by L.L. No. 6-1981]
In any case any water bill or charges provided for in and by this Part 1 shall not be paid with 30 days following the rendering of the bill, such bill shall be delinquent and shall bear a twelve-percent service charge thereafter. Such water rent together with the additional fee shall be payable on or before the 30th day of April in any year. On and after the 30th day of April in any year, all unpaid water rents together with penalties shall be certified by the collecting officer to the Village Clerk and levied against the real estate as a part of the annual village tax levy, in accordance with the General Municipal Law.
A. 
Rereading meter; rechecking account. Customers who may dispute the correctness of a water bill or who claim to be overcharged may, by applying to the Department, have the meter reread and the account rechecked. The Department will render every reasonable assistance in determining the reason for any high or unusual bill.
B. 
Testing meter to determine if defective. A customer may, by giving reasonable notice, request the Department to test the meter serving his or her premises. The Department requires that the test shall be made in the presence of the customer or his or her representative. The Department will require a deposit to cover such costs. This deposit will be refunded if the test reveals an overcharge, and the bill correction will be made as provided in § 270-66A.
A. 
Fast meters. When, upon test, a meter is found to be registering more than 4% fast under conditions of normal operations, the Department will refund to the customer the full amount of the overcharge based upon corrected meter readings for the period, not exceeding one year that the meter was in use.
B. 
Slow meters. When, upon test, a meter used for domestic or residential service is found to be registering more than 25% slow, the utility may bill the customer for the amount of the undercharge based upon corrected meter readings for the period not exceeding one year that the meter was in use.
C. 
When upon test, a meter use for other than domestic or residential service is found to be registering more than 5% slow, the Department may bill the customer for the amount of the undercharge based upon corrected meter readings for the period not exceeding one year that the meter was in use.