A. 
The City shall prepare an enforcement response plan which, in a step-by-step fashion, shall outline the procedures to be followed to identify, document, and respond to violations by users of the POTW. All violations by users of the POTW shall be met with some type of enforcement response. The response shall be comprehensive and effective.
(1) 
The enforcement response plan shall:
(a) 
Describe how the Superintendent will investigate instances of noncompliance;
(b) 
Describe the types of escalated enforcement actions that the Superintendent will take in response to all anticipated types of user violations and the time periods within which to initiate and follow up these actions;
(c) 
Adequately reflect the City's responsibility to enforce all applicable standards and requirements;
(2) 
The enforcement response plan shall contain the following information:
(a) 
Criteria for scheduling periodic inspection and/or sampling visits to POTW users;
(b) 
Forms and guidelines for documenting compliance data in a manner which will enable the information to be used as evidence;
(c) 
Systems to track due dates, compliance schedule milestones, and pending enforcement actions;
(d) 
Criteria, responsible personnel, and procedures to select and initiate an enforcement action.
(3) 
The range of appropriate enforcement actions shall be based on the nature and severity of the violation and other relevant factors, such as magnitude of the violation, duration of the violation, effect of the violation on the receiving water, effect of the violation on the POTW, compliance history of the user, good faith of the user and shall promote consistent and timely use of enforcement remedies.
B. 
The City shall approve the enforcement response plan. The enforcement response plan provides for a consistent and timely approach to enforcement. The City's approval is not needed before an enforcement action is undertaken. The enforcement response plan shall be reviewed at least every five years.
Whenever the Superintendent finds that any user has violated or is violating this chapter, or any wastewater discharge permit, order, prohibition, limitation, or requirement permitted by this chapter, the Superintendent may serve upon such person a written notice stating the nature of the violation. Within 10 calendar days of the date of the notice, an explanation of the violation and a plan for the satisfactory correction and prevention thereof shall be submitted to the Superintendent by the user. The correction and prevention plan shall include specific actions. Submission of this plan in no way relieves the user of liability for any violations caused by the user before or after receipt of the notice of violation.
The City is hereby empowered to enter into consent orders, assurances of voluntary compliance, or other similar documents establishing an agreement with the user responsible for the noncompliance. Such orders shall include specific action to be taken by the user to correct the noncompliance within a time period also specified by the order. Consent orders shall have the same force and effect as an administrative order.
A. 
When the Superintendent finds that a user has violated or continues to violate this chapter, or a permit or order issued thereunder, he may issue an order to the user responsible for the discharge directing that, following a specified time period, sewer service shall be discontinued unless the violation is corrected and that there is no reoccurrence of the violation. Orders may also contain such other requirements as might be reasonably necessary and appropriate to address the noncompliance, including the installation of pretreatment technology, additional self monitoring, and management practices.
B. 
The user may, within 15 days of receipt of such order, petition the City to modify or suspend the order. Such petition shall be in written form and shall be transmitted to the City by registered mail. The City may:
(1) 
Reject any frivolous petitions;
(2) 
Modify or suspend the order;
(3) 
Request additional information from the user; or
(4) 
Order the petitioner to show cause in accordance with § 456-105.
A. 
Notwithstanding any other section of this chapter, any user who is found to have violated any provision of this chapter, or permits and orders issued hereunder, shall be fined in an amount not to exceed $1,000 per violation. Each day on which noncompliance shall occur or continue shall be deemed a separate and distinct violation.
B. 
The user may, within 15 calendar days of notification of such fine, petition the City to modify or suspend the fine. Such petition shall be in written form and shall be transmitted to the City by registered mail. The City may:
(1) 
Reject any frivolous petitions;
(2) 
Modify or suspend the fine;
(3) 
Request additional information from the user; or
(4) 
Order the petitioner to show cause in accordance with § 456-105.
A. 
When the City finds that a user has violated or continues to violate this chapter, or any permit or order issued hereunder, the City may issue an order to cease and desist all such violations and direct those persons in noncompliance to:
(1) 
Comply forthwith;
(2) 
Take such appropriate remedial or preventive action as may be needed to properly address a continuing or threatened violation, including halting operations or terminating the discharge.
B. 
The user may, within 15 days of receipt of such order, petition the City to modify or suspend the order. Such petition shall be in written form and shall be transmitted to the City by registered mail. The City may:
(1) 
Reject any frivolous petitions;
(2) 
Modify or suspend the order;
(3) 
Request additional information from the user; or
(4) 
Order the petitioner to show cause in accordance with § 456-105.
A. 
Any user who violates the following conditions of this chapter or a wastewater discharge permit or order, or any applicable or state and federal law, is subject to permit termination:
(1) 
Violation of permit conditions;
(2) 
Failure to accurately report the wastewater constituents and characteristics of its discharge;
(3) 
Failure to report significant changes in operations or wastewater constituents and characteristics;
(4) 
Refusal of reasonable access to the user's premises for the purpose of inspection, monitoring, or sampling.
B. 
Noncompliant industrial users will be notified, by registered mail, of the proposed termination of their wastewater permit.
C. 
The user may, within 15 calendar days of receipt of such notification, petition the City to permit continued use of the POTW by the user. Such petition shall be in written form and shall be transmitted to the City by registered mail. The City may:
(1) 
Reject any frivolous petitions;
(2) 
Request additional information from the user; or
(3) 
Order the petitioner to show cause in accordance with § 456-105.
A. 
Whenever a user has violated or continues to violate the provisions of this chapter, an order or a permit issued hereunder, water service to the user may be severed and service will only recommence, at the user's expense, after it has satisfactorily demonstrated its ability to comply.
B. 
The user may, within 15 days of severance, petition the City to reconnect water supply service. Such petition shall be in written form and shall be transmitted to the City by registered mail. The City may:
(1) 
Reject any frivolous petitions;
(2) 
Reconnect the water supply;
(3) 
Request additional information from the user; or
(4) 
Order the petitioner to show cause in accordance with § 456-105.
A. 
The City may order any user appealing administrative remedies for violations of this chapter to show cause, before the City, why an enforcement action should not be taken. A notice shall be served on the user specifying the time and place of a hearing to be held by the City regarding the violation, the reasons why the action is to be taken, the proposed enforcement action, and directing the user to show cause before the City why the proposed enforcement action should not be taken. The notice of the hearing shall be served personally or by registered or certified mail (return receipt requested) at least 10 calendar days before the hearing. Service may be made on any principal or executive officer of a user's establishment or to any partner in a user's establishment.
B. 
The City may itself conduct the hearing and take evidence or may designate any of its members or any officer to:
(1) 
Issue, in the name of the City, notices of hearings requesting the attendance and testimony of witnesses, and the production of evidence relevant to any matter involved in such hearings;
(2) 
Take the evidence;
(3) 
Transmit a report of the evidence and hearing, including transcripts and other evidence, together with recommendations to the City for action thereon.
C. 
After the City has reviewed the evidence, it may order the user to comply with the Superintendent's order or fine, modify the order or fine or vacate the order or fine.
In the event the City issues any administrative order, terminates the user's permit, or makes any fine as set forth in this article, and the user fails, within the designated period of time set forth, to petition the City, as provided in appropriate sections of this article, the user shall be deemed in default and its rights to contest the administrative order or fine shall be deemed waived.
The notices, orders, petitions, or other notification which the user or the City shall desire or be required to give pursuant to any sections of this chapter shall be in writing and shall be served personally or sent by certified mail or registered mail, return receipt requested, postage prepaid, and the notice, order, petition, or other communication shall be deemed given upon its mailing as provided herein. Any notice, administrative order, or communication mailed to the user pursuant to the sections of this chapter shall be mailed to the user where the user effluent is discharged into transmission lines to the City's POTW. Any notice, petition, or other communication mailed to the City shall be addressed and mailed to the City Clerk, One City Plaza, East Main Street, Norwich, NY 13815.
The City shall have the right, within the City's sole discretion, to utilize any one or more appropriate administrative remedies set forth in this article. The Superintendent may utilize more than one administrative remedy established pursuant to this article, and the City may hold one show cause hearing combining more than one enforcement action.
Any person who violates any of the provisions of or who fails to perform any duty imposed by this chapter, or any order or determination of the promulgated under this chapter, or the terms of any permit issued hereunder, shall be liable to the City for a civil penalty of at least $1,000 for each such violation, to be assessed after a hearing held in conformance with the procedures set forth in this article. Each violation shall be a separate and distinct violation, and, in the case of a continuing violation, each day's continuance thereof shall be deemed a separate and distinct violation. Such penalty may be recovered in an action brought by the City Attorney, at the request of the City in the name of the City, in any court of competent jurisdiction. In addition to the above-described penalty and damages, the City may recover reasonable attorneys' fees, court costs, and other expenses associated with the enforcement activities, including sampling and monitoring expenses. Such civil penalty may be released or compromised by the City before the matter has been referred to the City Attorney, and where such matter has been referred to the City Attorney, any such penalty may be released or compromised and any action commenced to recover the same may be settled and discontinued by the City Attorney, with the consent of the City.
A. 
In addition to the power to assess penalties as set forth in this article, the City shall have the power, following the hearing held in conformance with the procedures set forth in this article, to seek an order:
(1) 
Suspending, revoking, or modifying the violator's wastewater discharge permit; and
(2) 
Enjoining the violator from continuing the violation.
B. 
Any such order shall be sought in an action brought by the City Attorney, at the request of the City in the name of the City, in any court of competent jurisdiction.
C. 
The City shall petition the court to impose, assess, and recover such sums imposed according to this article. In determining amount of liability, the court shall take into account all relevant circumstances, including, but not limited to, the extent of harm caused by the violation, the magnitude and duration, any economic benefit gained through the user's violation, corrective actions by the user, the compliance history of the user, and any other factor as justice requires.
A. 
Any person who willfully violates any provision of this chapter or any final determination or order of the City made in accordance with this article, shall, in addition, be guilty of a misdemeanor, and, upon conviction thereof, shall be punished by a fine of not less than $1,000. Each offense shall be a separate and distinct offense, and, in the case of a continuing offense, each day's continuance thereof shall be deemed a separate and distinct offense. In the event of a second conviction, the user shall be punishable by a fine not to exceed $3,000 per violation per day or imprisonment for not more than one year, or both.
B. 
Any user who knowingly makes any false statements, representations, or certifications in any application, record, report, plan or other document filed or required to be maintained pursuant to this chapter, or wastewater permit, or who falsifies, tampers with, or knowingly renders inaccurate any monitoring device or method required under this chapter shall, upon conviction, be punished by a fine of at least $1,000 per violation per day or imprisonment for not more than one year, or both. In the event of a second conviction, the user shall be punishable by a fine not to exceed $3,000 per violation per day or imprisonment for not more than one year, or both.
C. 
No prosecution, under this section, shall be instituted until after final disposition of a show cause hearing, if any, was instituted.
Whenever a user has violated or continues to violate the provisions of this chapter, or permit or order issued hereunder, the City, through Counsel may petition the court, in the name of the City, for the issuance of a preliminary or permanent injunction , or both (as may be appropriate), which restrains the violation of, or compels the compliance with any order or determination thereunder by the City.
Any person violating any of the provisions of this chapter shall, in addition, be civilly liable to the City for any expense, loss, or damage occasioned to the City by reason of such violation.
A. 
Notwithstanding any inconsistent provisions of this chapter, whenever the City finds, after investigation, that any user is causing, engaging in, or maintaining a condition or activity which, in his judgement, presents an imminent danger to the public health, safety, or welfare, or to the environment, or is likely to result in irreparable damage to the POTW or the environment, and it therefore appears to be prejudicial to the public interest to delay action until notice and an opportunity for a hearing can be provided, the City may, without prior hearing, order such user by notice, in writing, wherever practicable or in such other form as practices are intended to be proscribed, to discontinue, abate, or alleviate such condition or activity, and thereupon such person shall immediately discontinue, abate, or alleviate such condition or activity; or where the giving of notice is impracticable, or in the event of a user's failure to comply voluntarily with an emergency order, the City may take all appropriate action to abate the violating condition. As promptly as possible thereafter, not to exceed 15 calendar days, the City shall provide the user an opportunity to be heard, in accordance with the provisions of this article.
B. 
If the user is not within the geographic boundaries of the City, the right of summary abatement to discontinue, abate, or alleviate conditions or activities shall be those prescribed in the intermunicipal agreement.
C. 
The City, acting upon the belief that an emergency exists, shall be indemnified against any personal liability that may arise in the performance of his duties to protect the public health, safety, or welfare, or to preserve the POTW.
The City may decline to reissue a permit to any user which has failed to comply with the provisions of this chapter or any order or previous permit issued hereunder, unless such user first files with it a satisfactory bond, payable to the POTW, in a sum not to exceed a value determined by the Superintendent to be necessary to achieve consistent compliance.
The Superintendent may decline to reissue a permit to any user which has failed to comply with the provisions of this chapter, or any order or previous permit issued hereunder, unless the user first submits proof that it has obtained financial assurances sufficient to restore or repair POTW damage caused by its discharge.
The City is authorized to pay up to $500 for information leading to the discovery of noncompliance by a user. In the event that the information provided results in an administrative fine or civil penalty levied against the user, the City is authorized to disperse up to 10% of the collected fine or penalty to the informant. However, a single reward payment may not exceed $10,000.
The City shall provide public notification, in the daily newspaper with the largest circulation in the City, of users which were significantly in violation of local or federal pretreatment standards or requirements since the last such notice. The frequency of such notices shall be at least once per year. For the purposes of this section, a "significant violation" shall be a violation:
A. 
Which remains uncorrected 45 calendar days after notification of noncompliance.
B. 
Which is a part of a pattern of noncompliance over the past twelve-month period.
C. 
Which involves a failure to accurately report noncompliance.
D. 
Which resulted in the Superintendent exercising his emergency authority to halt or prevent any discharge which presents an imminent danger to persons or property.
A. 
Users which have not achieved consistent compliance with applicable pretreatment standards and requirements are not eligible to receive a contractual award for the sale of goods or services to the City.
B. 
Existing contracts for the sale of goods or services to the City held by a user found to be in significant violation with pretreatment standards may be terminated at the discretion of the City.