A. 
No water will be furnished to any premises where any possibility exists of the mingling of the water furnished by the Department with water from any other source. Nor will the Department permit its mains or service pipes to be connected in any way to any piping, swimming pools, tank, vat or other apparatus containing liquids, chemical, or any other matter which may flow back into the Department's service pipes or mains and consequently endanger the water supply.
B. 
Whenever any person, persons, firm or firms, partnership or partnerships, corporation or corporations, or any combination thereof causes or has caused any damage to the water or sewer system of facilities of the said Department, the party or parties causing such damage shall immediately notify the Department of such damage. The said Department shall have the right to repair such damage or have such damage repaired, and shall have the further right to recover the full cost and expense of such repairs, including but not limited to the standard charges for work performed by Department employees, for materials, supplies and equipment used for such repairs from the party or parties causing such damage.
As necessity may arise in the event of breakdown, emergency or for any other unavoidable cause, the Department shall have the right to cut off the water supply temporarily, in order to make necessary repairs, connections, etc. The Department will use reasonable and practical measures to notify the customer of such discontinuance of service, but the Department shall not be liable for any damage or inconvenience experienced by the customer; or any claim against it at any time for interruption in service, lessening of the supply, inadequate pressure, poor quality of water, or for causes beyond its control. When the supply of water is to be temporarily interrupted, written notice will be given. When practicable to all customers affected by the temporary interruption of service, stating the probable duration of the interruption, and also the purpose of the interruption.
Complaints with respect to the character of the service furnished, or the reading of the meters, or of the bills rendered, must be made at the Department's office, either orally, or in writing, and a record of such complaint will be kept by the Department, noting the name and address of the complainant, the date, the nature of the complaint and the remedy.
The Superintendent or his authorized agent or any authorized agent of the municipality shall at all reasonable hours have free access to all parts of any premises to which sewer services are supplied or connected, for the purpose of inspection or doing anything in connection with said sewer installation for the purpose of protecting the interest of the municipality therein, and any person who shall resist or refuse such access shall, upon conviction, be subject to the penalties hereinafter prescribed as for any other violation of these rules and regulations.
No agent or employee of the Department has authorization to bind the Department by any promise, agreement or representation.